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Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only

4.5 star property

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Photo gallery for Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only

On the beach, white sand, sun loungers, beach umbrellas
Sauna, hot tub, steam room, hot springs, Turkish bath, body treatments
Cocktail bar, pool views, open daily
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
Premium Double Room, Sea View | Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Room service
$301
includes taxes & fees
Oct 4 - Oct 5

Explore the area

View in a map
Calle Cala Esmeralda 8, Cala d'Or, Santanyi, Mallorca, 7660
  • Place, Cala Gran
    ‪6 min walk‬
  • Place, Cala d'Or Marina
    ‪16 min walk‬
  • Place, Caló de ses Egos
    ‪5 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪55 min drive‬

Room options

View all photos for Double Room, Sea View (Select)

Double Room, Sea View (Select) | View from room

Double Room, Sea View (Select)

9.2 out of 10
Wonderful
(16 reviews)
  • 312 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Single Use (Select)

1 bedroom, minibar, in-room safe, desk

Double Room Single Use (Select)

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Resort view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room (Select)

1 bedroom, minibar, in-room safe, desk

Double Room (Select)

9.0 out of 10
Wonderful
(6 reviews)
  • 312 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (includes private terrace upstairs)

Junior Suite (includes private terrace upstairs) | Terrace/patio

Junior Suite (includes private terrace upstairs)

8.0 out of 10
Very good
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room

1 bedroom, minibar, in-room safe, desk

Premium Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Double Room, Sea View

Premium Double Room, Sea View | Balcony

Premium Double Room, Sea View

7.4 out of 10
Good
(9 reviews)
  • 312 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room

1 bedroom, minibar, in-room safe, desk

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Private Pool

Junior Suite, Private Pool | Garden view

Junior Suite, Private Pool

9.4 out of 10
Exceptional
(10 reviews)
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Melia Cala d'Or Boutique Hotel

  • Pool
  • Spa
  • Pet friendly
  • Kids pool
4.7 out of 5, Exceptional, 130 reviews
Melia Cala d'Or Boutique Hotel

About this property

Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only

4.5-star Santanyi hotel close to Cala d'Or Marina
Spend the day catching some rays at the beach, relaxing by one of Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only offers 172 accommodations with minibars and laptop-compatible safes. 32-inch LED televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

3 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary. This Mediterranean hotel also offers a 24-hour fitness center, a hot tub, and a steam room. Complimentary self parking is available on site.

Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only is a smoke-free property.

Restaurant Blau - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
Sa Cala Beach Bar - This beachfront bar specializes in Mediterranean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Es Bar Lounge-Bar - This poolside cocktail bar specializes in Mediterranean cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 75

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle
  • Late check-out fee: EUR 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H-PM-2421

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 16 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Inturotel Cala Esmeralda Adults Hotel Santanyi
Inturotel Cala Esmeralda Adults Hotel
Inturotel Cala Esmeralda Adults Santanyi
Inturotel Cala Esmeralda Adults Hotel Santanyi
Inturotel Cala Esmeralda Adults Santanyi
Hotel Inturotel Cala Esmeralda - Adults Only Santanyi
Santanyi Inturotel Cala Esmeralda - Adults Only Hotel
Hotel Inturotel Cala Esmeralda - Adults Only
Inturotel Cala Esmeralda - Adults Only Santanyi
Inturotel Cala Esmeralda Adults Hotel
Inturotel Cala Esmeralda Adults
Inturotel Cala Esmeralda Adults Only
Inturotel Cala Esmeralda
Inturotel Cala Esmeralda &
Inturotel Cala Esmeralda Adults Only
Inturotel Cala Esmeralda Beach Hotel Spa adults only
Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only Hotel

Reviews

Inturotel Cala Esmeralda Beach Hotel & Spa - Adults Only Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 604 reviews
Rating 8 - Good. 141 out of 604 reviews
Rating 6 - Okay. 28 out of 604 reviews
Rating 4 - Poor. 7 out of 604 reviews
Rating 2 - Terrible. 5 out of 604 reviews

Reviews

6/10 Okay

John

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Thank goodness for the Beach Club!

The hotel is a little sterile and if it was not for the beach club I would rate it two stars. The pools are a little soulless and the staff are not particularly helpful, particularly at breakfast - lots of attitude! The breakfast is one of its weak points due to the coffee machines (they take an eternity to make a coffee and create a lot of angst with guests), the fresh fruit regularly runs out and the jars containing be cereals are so inaccessible that it is like playing a game of operation!
Stayed 4 nights in Jun 2025

8/10 Good

jill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. Nice spa. Staff great. Best thing is location. We did day trips to cool beaches.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2025

10/10 Excellent

Timea

Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Super clean. Quiet. Parking available. Highly recommended !
Stayed 7 nights in May 2025

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Very nice beach.
Stayed 3 nights in Jun 2025

10/10 Excellent

Victoria Yee Wah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I had a 4day stay and had a wonderful time. The staff were extremely friendly and helpful. We both have gluten sensitivities and the buffet had many options and the dining staff were knowledgeable and helpful. We had a couple of treatments in the spa which was also wonderful. The beach was also very nice. We will definitely be back!
Stayed 4 nights in May 2025

10/10 Excellent

Alexander Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality stay no children.
Stayed 5 nights in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the beach (there is a road between the hotel and beach). Great place to jump in the water near the pool. Breakfast was good, dinner for half board was okay. If I were to go back, I would do breakfast only. Rooms were spacious but outdated. We paid extra for a sea view room, wouldn’t do that again either.
Stayed 2 nights in May 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would highly recommend, fantastic resort
Stayed 6 nights in May 2025

10/10 Excellent

Katarzyna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a gem. Super clean, seems new or refurbished.Staff is wonderful. Food healthy and great. Facilities great. Two pools at the hotel- third one with a stunning view of the sea 1min across the road.What I liked is they don't play dumb music by the pools. It's a peaceful, quiet place where you can really unwind. Seems to attract guests who are respectful.We had a suite with a private pool- amazing. Only minus is our room was quite cold- heating didn't work (I guess switched off for the start of the season?). But there was an extra duvet and a blanket. We arrived late, shattered and the welcome was warm and they left some food for us in the room.
Stayed 5 nights in May 2025

10/10 Excellent

Liam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, lovely touch with the welcome drink upon arrival. 3 outdoor pools that all offer their own unique option. Spa and indoor pool are top quality. Dinner options can sometimes be sparse but thats more preference than the actual options available.
Stayed 7 nights in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, better than advertised
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and easy access to town but also far enough away to enjoy quiet surroundings
Stayed 4 nights in May 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the Cala Esmeralda Beach Hotel. The hotel itself is very well kept in excellent, clean condition as well as the surrounding areas such as the 2 on site swimming pools or the terrace and its swimming pool across the road on the beach. The staff were very friendly, professional and courteous. The food was also very well catered for and substantial portions (there were also healthy options available). I did not use the gym or spa but did have a look around and the facilities also looked amazing. The rooms are quite small, however they are well renovated and cleaned daily and we had the sea view which was beautiful. The area itself is about 1 hour driving from Palma however its got lots to offer with various shops and restaurants within walking distance. The only (minor) things that I can say is: that on 2 mornings both coffee machines were not working, which is almost inexcusable and could have been avoided by proactive cleaning of the milk pipes and would have been much worse if there were more guests.
Stayed 5 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was really nice, the place is right next to an amazing beach it is so picturesque. The hotel looked beautiful, loads of swimming pools and activities. Spa was free to use and this is a big bonus! They have a lovely heated pool! Food was lovely, lots of grills every night but I hate hotels that charge you for bottle of water. Every other hotel gives you 1 free bottle a day for your room. Staff were friendly and super helpful. However the hotel was smoke free bar 2 areas and we wish we had known about this. They told us the owner doesn’t like it but really it should be about guest. We also did not get our towels changed the entire stay (3 nights) so not sure whether this got to do with eco friendliness but not ideal. We would definitely come back again, but I hope the hotel can take these constructive feedback on board
Stayed 3 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Sorcha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Esmeralda Trip

I had an amazing vacation here at Casa Esmeralda. The staff (Toni) upon arrival at reception was super friendly, helpful, and professional. This service was carried through from beach bar, restaurant, and spa. I loved the variety of pools and easy access to beach and town.
Stayed 4 nights in Apr 2025

6/10 Okay

Louis

Liked: Cleanliness

Do not sell rooms with unusable amenities!

Dear Director of the Inturotel Group, I am writing to express my deep disappointment regarding the experience my partner and I had during our recent stay at your hotel in Mallorca. We booked a junior suite with a swim-up private pool, expecting this feature to enhance our experience. Unfortunately, when we attempted to use the pool, we found it to be freezing cold and completely unusable. This was extremely disheartening, especially given that none of the outdoor pools at the hotel were heated, rendering them equally unusable during our stay. At no point during the booking process were we informed that the pools were unheated. This lack of transparency significantly affected our ability to enjoy what we had hoped would be a key element of our stay. We feel that we were misled about the room’s amenities, as we had every expectation that the pool would be comfortable and functional. We initially raised our concerns with the hotel manager, hoping for a reasonable solution. However, we were extremely disappointed with the response we received. The refusal to offer any form of part refund for a clear shortfall in the quality of our stay only added to our frustrations. We are deeply upset by how this situation has been handled. If this is still unresolved then we will be left with no other option but to put through a credit chargeback claim via the bank.
Stayed 8 nights in Oct 2024

10/10 Excellent

Dilia

Stayed 3 nights in Oct 2024

8/10 Good

Linda

Traveled with partner
Liked: Amenities
Clean friendly good location
Stayed 7 nights in Oct 2024

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like the buffet meals -queues and food quality
Stayed 2 nights in Oct 2024

10/10 Excellent

D

Stayed 7 nights in Oct 2024