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Santeramo in Colle Vacation Packages

We had a fabulous experience overall! The rooms were super clean and equipped with all the necessary amenities. The front desk staff and servers in the restaurant were outstanding—friendly, professional, ready to help, and go the extra mile. The breakfast bar was amazing, with a great variety of fresh, delicious options. The pool was perfect for relaxing after a long day of sightseeing. As a bonus, the free shuttle to and from the airport made our stay even more convenient. Highly recommended!

Beautiful

To whom it may concern. The refrigerator was not working. Called the front desk and no one came. The television was a joke. The basic channel were not available. Not sure i will be back. We are talking base amenities, Television e refrigerator. Thank you for your time. Respectfully yours. Patrizio Turco.

We thought this hotel was charming. On arrival we received a friendly and efficient check in by reception. Our room was clean and we appreciated the very effective air conditioning and the small fridge in room. Breakfast was lovely and varied. Hotel was in a great location. Easy to park and near good shops and restaurants. Recommend!

The hotel room was beautiful and immaculately maintained. The hotel staff was beyond attentive and hospitable. We were greeted in the parking lot by two staff members that proceeded to help with our luggage. We were then served tea upon our entrance. Their BROS restaurant was superb! Excellent service and a great meal! Even their "resident" cat, which we endearingly nicknamed Puccia (for the Puglian bread) Martina (for the town) was so so friendly. His name during our stay was Puccia Martina. The grounds were so private and peaceful. In a great location close to town. We used this as our home base and drove to places like Locotorondo, Alberobello, Ostuni, and several beautiful beaches. Would not think twice to stay there again.

I did not give it a complete five stars because transportation using the shuttle into the town was not very easy to use. The staff would say one time the staff would also say that we needed reservations every time we made reservations in the return coming back they didn’t accommodate for the amount of people coming back, and they also would not return with another van or shuttle, and you were told to figure out a way back to the hotel, which was not very customer service friendly. When you write down a list of names and people make reservations to return back, you need to make sure you have accommodations for that amount of people. Also, every night when we would make reservations each person at the front desk had a different story so first you said they said anytime after 7 o’clock you can make a reservations another person would say no only at 11:30 so you were getting different answers from each person and you never knew how you were gonna get back so honestly after a while we would try to find a toque toque in town to try to get back to the hotel because it was ridiculous. You cannot say you have shuttle service for gas if you don’t accommodate for all your guests.

Five stars? Not even close. Closer to a motel 8 with a nice lobby. Peeling paint in the shower, stained floors, no hot water one morning and yes.. there are bugs. Have bites all over my legs. Coffee in room is two packets of freeze dried nescaffe. What 5 star hotel would have any of those? Not sure what else to say but to read the other comments and be assured that they’re true.

The lobby and rooftop were renovated and well maintained. The rooms are very dated and don’t match the rest of the property.