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Hotel y Restaurante Bambu

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel y Restaurante Bambu

Exterior
Lake
Outdoor pool, pool umbrellas, sun loungers
In-room safe, individually decorated, individually furnished, desk
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Carretera San Lucas Toliman, Km. 16, Santiago Atitlan, Solola
  • Multiple Use Area Lake Atitlan Basin
    1 min walk
  • Lake Atitlán
    6 min walk
  • Central Park
    11 min walk
  • Quetzaltenango (AAZ-Los Altos)
    153 min drive

Room options

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

  • 137 sq ft
  • Lake view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite

In-room safe, individually decorated, individually furnished, desk

Family Suite

  • 140 sq ft
  • Lake view
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed

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About this property

Hotel y Restaurante Bambu

3-star Santiago Atitlan lodge walkable to Lake Atitlán
Guests of this beach lodge will appreciate convenient onsite amenities such as a spa tub and a sauna.
Hotel y Restaurante Bambu offers 11 accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) are also available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Hotel y Restaurante Bambu provides a spa tub and a sauna. The lodge offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and a meeting room. This beach lodge also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Ecotours
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 7

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 for adults and USD 5 for children
  • Airport shuttle fee: USD 115.00 per room
  • Late check-out fee: USD 7 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Hotel y Restaurante Bambu Santiago Atitlan
Hotel y Restaurante Bambu
y Restaurante Bambu Santiago Atitlan
y Restaurante Bambu
Y Restaurante Bambu Lodge
Hotel y Restaurante Bambu Lodge
Hotel y Restaurante Bambu Santiago Atitlan
Hotel y Restaurante Bambu Lodge Santiago Atitlan

Hotel y Restaurante Bambu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 30 out of 47 reviews" "
Rating 8 - Good. 15 out of 47 reviews" "
Rating 6 - Okay. 1 out of 47 reviews" "
Rating 4 - Poor. 1 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole property is very lovely, really nice pool and suana.
Stayed 1 night in Jan 2020

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, quiet and very zen. The grounds are simply perfect with lush gardens, the pool, the spa and the sauna. The staff is professional, pleasant and helpful. We had a little mishap at the restaurant, but they resolved it perfectly. The only minor downside is the rusticity of the room, but it didn’t bother us that much since the rest was so nice.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atitlan lake is one of the only places that you feel peace and quiet but hotel bamboo is a perfect place to enjoy everything. We love to come with the entire family to enjoy the nature and the good food of the hotel. We strongly recommend this place for everyone who love to be surrounded by nature.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience overall was outstanding and the grounds were incredibly beautiful. The only complaint was the pool was quite chilly, which was a bit disappointing for our kids.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

10/10 Excellent

Cherryll, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful hotel on the shore of Atitlan Lago.
The staff were very friendly and helpful. When we arrived late in the day, the staff were rushed off their feet working for a wedding. One of the staff quickly came to help us check in and organised a pizza for us as it was all the kitchen could manage. We sat at a table outside right next to the lake - a beautiful place for a restaurant. The gardens were very peaceful and we spent much time on our verandah watching the humming birds. There was a hot spa and an outdoor pool, the use of both were great ways to get over the long walks that we took each day.
Stayed 3 nights in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel, food and views of the Atitlan Lake. We stayed for 2 days and used the pool and Jacuzzi. The service was excellent and food was the best.
Stayed 2 nights in Oct 2017

10/10 Excellent

James R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santiago Atitlan visit.
Very nice, comfortable property. Staff extremely friendly and helpful. Two times they helped me find a place to watch the MLB playoffs. I am an early riser and each morning I was served coffee earlier than the restaurant opened.
Stayed 2 nights in Oct 2017

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
The staff was great! However, they could not make up for the mold covered bathroom or the rock hard bed. The location is not great. Not too many choices for restaurants. We do not recommend this side of the lake.
Stayed 3 nights in Sep 2017

8/10 Good

Lini, Los Angeles

Liked: Cleanliness, staff & service
Nice hotel, needs some love
First off the hotel is outside of town and is quiet. Situated on a beautiful lake with stunning views. The gardening is gorgeous and the pool, hot tub, sauna, and restaurant are nice. Staff are wonderful as well. That said, the hotel could use some love. There's a bit of mold in the bathroom and things are a bit outdated. No safe or hair dryer on the room. Overall the hotel is still good to stay at but could be stellar if they put a little love into it.
Stayed 1 night in Jul 2017

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful place.
This place was absolute luxury from the top notch customer service to the outdoor hot tub. We loved being able to relax at this hotel and they even arranged a boat back to Pana right up to their dock.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spot on Lake Atitlan
This is a beautiful hotel just outside Santiago Atitlan with it's own dock. A little challenging to get to from Antigua. You have to take a car to Panajachel and then a boat, but totally worth it. Hot tub, pool, lovely gardens and great kayaking. Restaurant is pleasant but best food in town is Posada de Santiago.

10/10 Excellent

Sara Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views and delicious food.
Really great.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
You can't go wrong with this hotel. Everything is unbelievably nice. The views, the pool, the gardens; it is a tropical paradise. Volcano San Pedro looms above palm trees. Flowers everywhere. The only bad thing is that you will compare all future hotels with this one and they don't stand a chance. Good food, fantastic service. Be sure and go kayaking; a great way to view life around Santiago. Not to be missed!

10/10 Excellent

Tamara, San Diego, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful setting on the lake - don't miss it!
We really enjoyed the Hotel Bambu. The staff was wonderful and helpful. The hotel was quiet and comfortable. We ate in the restaurant for most of our meals - as there were not a lot of choices in town. My only suggestions is that the restaurant offer more authentice Guatemalan food for us foodies. We basically ate breakfasts, hamburgers and pasta at the restaurant since there were not many exotic choices. The breakfasts were hardy and good.

10/10 Excellent

Guill, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities
It was truly paradise!
It was very difficult to find a hotel that seemed safe, easy to get to and would offer a unique experience. After a lot of search we found the Bambu and what you see on the pictures is what you get. Great location on the water, great staff, food and a great selections of wines. For two nights we got a bottle of wine and set on the shore watching the sunset.... pure paradise!

6/10 Okay

Melanie, Leonardtowm, Md

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great views for some rooms
We had 2 rooms. Both were booked as lake view but only one was. The lake view room was great, large, with wonderful views. It was called casa de tush. I recommend this room. The other was small and no view. It was left poorly attended with out clean towels and toilet paper. When requested it took ours to get them.

10/10 Excellent

Ricardo, Puerto Rico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Bambu
Excellent sevice, staff is admirable, food superb. Very friendly staff, location perfect, very clean rooms, beautifully landscaped. Serene atmosphere among beautiful people.

10/10 Excellent

julie, guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great find!
Hotel Bambu was more than we expected, easy to get to by local transportation, and a hidden oasis.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful and relaxing
Santiago de Atitilan is not the most beautiful of cities. However, the Bambu Hotel, set in magnificent gardens, made our stay there very enjoyable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and property are amazing, however the WiFi doesn't get to the rooms so if you want to use it you will need to be around the main office

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020