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Hotel Faranda Los Tilos, Ascend Hotel Collection

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Faranda Los Tilos, Ascend Hotel Collection

Reception
Reception
Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, free WiFi
Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, free WiFi
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
crta de la Estrada km 2 Urb los Tilos, Teo, Galicia, 15894
  • El Corte Ingles Shopping Center
    3 min drive
  • Plaza de Vigo
    5 min drive
  • Provincial Hospital of Conxo
    5 min drive
  • Santiago de Compostela (SCQ-Lavacolla)
    31 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking

Standard Room, 3 Twin Beds, Non Smoking | Minibar, in-room safe, desk, free WiFi

Standard Room, 3 Twin Beds, Non Smoking

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, free WiFi

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Minibar, in-room safe, desk, free WiFi

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Faranda Los Tilos, Ascend Hotel Collection

4-star Teo hotel with restaurant
A restaurant, a coffee shop/cafe, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Faranda Los Tilos, Ascend Hotel Collection offers 92 accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Teo hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Hotel Faranda Los Tilos, Ascend Hotel Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Faranda Los Tilos, Ascend Hotel Collection has a restaurant on site.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel City House Los Tilos Santiago de Compostela
Celuisma Los Tilos Hotel
Celuisma Los Tilos Hotel Teo
Celuisma Los Tilos Teo
Celuisma Los Tilos Hotel Santiago de Compostela
Celuisma Los Tilos Santiago de Compostela
City House Los Tilos Santiago de Compostela
City House Los Tilos

Hotel Faranda Los Tilos, Ascend Hotel Collection Reviews

Reviews

6.8
Rating 10 - Excellent. 15 out of 61 reviews" "
Rating 8 - Good. 17 out of 61 reviews" "
Rating 6 - Okay. 12 out of 61 reviews" "
Rating 4 - Poor. 10 out of 61 reviews" "
Rating 2 - Terrible. 7 out of 61 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Angel and Sara, Fair Lawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers are very nice, specially the front desk Alva, she's a sweetheart
Stayed 5 nights in Aug 2024

10/10 Excellent

Mariana

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

CDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Benigno Alejandro

Stayed 2 nights in Oct 2023

8/10 Good

Víctor

Stayed 1 night in Sep 2023

10/10 Excellent

Celestino

Stayed 3 nights in Sep 2023

10/10 Excellent

IRVING DIEGO

8/10 Good

Eloy

Stayed 1 night in Jul 2023

8/10 Good

Leszek

Stayed 2 nights in May 2023

8/10 Good

LG, NEW YORK CITY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so swift and willing to help in any way they can. The coffee at breakfast was very good but it was not hot enough. You know how Americans like hot coffee first thing in the morning.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful maintenance man allowed me to park my motorcycle in the secure underground area of the hotel off the street and away from any prying eyes. Not sure he does that for everybody and I am extremely grateful.
Stayed 2 nights in Aug 2019

2/10 Terrible

mandy

Disliked: Cleanliness, amenities, property conditions & facilities
I can't belive this is even seen as a hotel. The staff woman was pleasant but the room was a joke. It should be condemned and refered to as a hotel for transitional housing.
Stayed 2 nights in Jul 2019

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will come back
The staff was so friendly
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
like
nice place. not easy to find...clean room, very pleasnt stuff

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Don't. Just don't.
The hotel only has scalding hot water. Impossible to wash your hands or take a shower. We asked to be moved to another room and, after much argument, were allowed to. Same story there. No cold water. Had an impression that the hotel staff was aware of the situation, but chose not to correct it.

4/10 Poor

Clint, Ogallala, NE

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Out of the way and dingy
This hotel was not what we expected! It's advertised as 4 stars but I can't imagine who would give it this rating. The wall below the window was dirty and moldy-looking, the fixtures and furniture looked old and uncared for. I imagine this hotel has not received any upgrades since it was built (1960s or 70s?). Further, the hotel is very far from the main attractions. That said, the person at the front desk was extremely friendly and helpful, I hope she soon moves to another hotel with more growth opportunities.

2/10 Terrible

Allen, Florida, USA

Disliked: Cleanliness, property conditions & facilities, room comfort
Overrated Hotel
This hotel was rated as four stars yet AAA would only rate it as a two star establishment. The furniture was old, scratched, stained and uncomfortable. The food was not good as the calamari was over-breaded, the beef was over-cooked, the sausage had excessive grease and the scrambled eggs were very watery. Also the hotel was over 10 kilometers from the center of town and not close as advertised. The only good thing about this hotel was that it was very close to a bus stop that took us to the town center for only one Euro.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise
We booked this hotel before driving from Porto. We had thought it was nearer the center of town so were initially disappointed with its location. But a city bus stops in front of the hotel every 15 minutes and takes you to the center of town for one Euro. The staff were very nice and very helpful. It's an older hotel in what must be a changing, but still residential, neighborhood. Parking on the street is free.

4/10 Poor

Conchiux

Liked: Staff & service
Disliked: Room comfort
It's very fat from the city!!!!!!
Hotel description makes you think it is close to the city... but no! you have to take a taxi and go through a motorway before you get to the city. Dark, empy and depressing!

6/10 Okay

SANDRA

Traveled with partner, Traveled with pets
...
Stayed 1 night in Aug 2024

2/10 Terrible

Eun

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioner didn't work well. Also, I found spider in the room. So eco-friendly! Breakfast buffet was terrible. I won't re-visit again nor recommend my family or friends to visit there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kirian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situado De Santiago de Compostela, Silencioso y la comodidad para dormir un 10.
Stayed 1 night in Jul 2024

10/10 Excellent

Perla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel está fuera de Santiago. Con el calor que está haciendo, el aire acondicionado no funcionaba. Pasamos calor. Por lo demás todo bien. Ah…mejor no desayunar en el hotel, es muy caro y está cortito de material.
Stayed 4 nights in Oct 2023

6/10 Okay

JOSEP MARIA

Stayed 1 night in Oct 2023