See all properties

Platino Hotel & Casino

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Minibar, in-room safe, blackout drapes, iron/ironing board
Minibar, in-room safe, blackout drapes, iron/ironing board
Casino
Interior entrance

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Monument to the Heroes of the Restoration
    19 min walk
  • Bella Terra Mall
    4 min drive
  • Historic San Luis Fort Museum
    5 min drive
  • Santiago (STI-Cibao Intl.)
    20 min drive

Room options

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Deluxe

  • 32 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Deluxe Room

Executive Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Deluxe Room

  • 22 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Room

Executive Superior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Superior Room

  • 24 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

  • 30 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property grounds

Centro Plaza Hodelpa

Free airport shuttle
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1008)
The price is $78
per night
$100 total
includes taxes & fees
Dec 7 - Dec 8
Centro Plaza Hodelpa

About this property

Platino Hotel & Casino

3-star hotel in La Zurza
This hotel features a casino, a restaurant, and a nightclub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free casino shuttle. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite.
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Business amenities at this 3-star property consist of a 24-hour business center, a meeting room, and limo/town car service. This Colonial hotel also offers a casino, a nightclub, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle. Complimentary self parking is available on site.

Platino Hotel & Casino has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
BarRocko - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
Platino Santiago
Platino Hotel Santiago
Platino Hotel Casino
Platino Casino Santiago
Platino Casino
Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
Hotel Platino
Platino Hotel Casino
Platino Hotel & Casino Hotel
Platino Hotel & Casino Santiago de los Caballeros
Platino Hotel & Casino Hotel Santiago de los Caballeros

Platino Hotel & Casino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 459 out of 1007 reviews" "
Rating 8 - Good. 314 out of 1007 reviews" "
Rating 6 - Okay. 132 out of 1007 reviews" "
Rating 4 - Poor. 53 out of 1007 reviews" "
Rating 2 - Terrible. 49 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

assadullah

Liked: Cleanliness, staff & service
Very good and convenient location
Stayed 1 night in Aug 2024

10/10 Excellent

Misael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, excellent customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

francisca

Liked: Property conditions & facilities
Very clean great job
Stayed 1 night in Aug 2024

6/10 Okay

Ruth

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offered little.
Stayed 1 night in Aug 2024

10/10 Excellent

Manolito

Liked: Staff & service, amenities, property conditions & facilities
Excellent , very quiet
Stayed 4 nights in Aug 2024

6/10 Okay

Carlos

Disliked: Property conditions & facilities
For the price was ok but it need update and there is a lot of noise can't sleep well
Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with good food! I definitely will return
Stayed 2 nights in Aug 2024

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

MARTIN

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this property at least 4-5 times and have never been disappointed. Good service, easy check-in/check-out and attentive staff. Good breakfast choice. The neighborhood is nothing to write home about. I select this hotel due to its reasonable rates and close by to family members. No reason for me to stay at other Santiago hotels. The only drawback is that it is a 4 story hotel and there is no elevator. That is something that may be an important consideration when selecting this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Very convient quuet resonable
Stayed 1 night in Jul 2024

8/10 Good

William

Stayed 7 nights in Jul 2024

10/10 Excellent

Shaunna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 3 nights in Jun 2024

8/10 Good

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Great staff! I felt secure and safe during my stay. The breakfast was delicious. Totally worth it to stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, well staffed 24/7. The front desk staff was multi-lingual and spoke English. Felt secure. Room was clean and bed was comfortable. We enjoyed the complimentary breakfast.
Stayed 5 nights in Jun 2024

8/10 Good

Hilde

Stayed 1 night in Jun 2024

10/10 Excellent

ALEX

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel for a good stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jun 2024

10/10 Excellent

Francisco Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stood 4 nights ,Delicious breakfast , staff was friendly except one of the recepcionist that was super rude...Mabel was amazing in the front ..Its not a high end hotel ,but you just go to sleep...The phone in my room didnt work ,Ac was excellent...I will book again in the future .
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

10/10 Excellent

frederic

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jun 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities
Hi, the staffs are no help there, you have to pay for everything u consume even if u want a little bit of extra water on a glass for breakfast smh ….cleaners clean my room 2 out of 7 days …..I won’t recommend to anyone …..do not consume the little chips and otras from the room they’ll charge u an arm and a leg ….sorry but for me is a 3/10
Stayed 6 nights in Jun 2024