Along with an outdoor pool, this aparthotel has a seasonal outdoor pool and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Each apartment features free WiFi and a kitchen with a refrigerator, a stovetop, and a microwave. A dining area, a flat-screen TV, and a hair dryer are among the other amenities available to guests.
Altocastello Apartments offers 17 air-conditioned accommodations with laptop-compatible safes and hair dryers. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.
Recreational amenities at the aparthotel include an outdoor pool.
Altocastello Apartments features an outdoor pool and tour/ticket assistance. Wireless Internet access is complimentary. Onsite self parking is complimentary.
Languages
English, Spanish
Property amenities
Pool/Spa
Outdoor pool
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free self parking on site
Family friendly
Crib
Kitchen
Cookware, dishware, and utensils
Microwave
Refrigerator
Stovetop
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Living spaces
Living room
Separate dining area
Entertainment
40-inch flat-screen TV
Comfort
Air conditioning
Pets
No pets allowed
Services and conveniences
Housekeeping (daily)
Laptop-compatible safe
Limited-hour front desk
Luggage storage
Tour and ticket assistance
Location highlights
In a business district
In a shopping district
Near a metro station
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
17 units
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
The seasonal pool will be open from January to March
Parking height restrictions apply
Property is also known as
Altocastello
Altocastello Apartments
Altocastello Apartments Santiago
Altocastello Santiago
Altocastello Apart Hotel Santiago
Altocastello Apart Hotel
Altocastello Apart Santiago
Altocastello Apart
Altocastello Apartments Apartment Santiago
Altocastello Apartments Apartment
Altocastello Apartments Santiago
Altocastello Apartments Aparthotel
Altocastello Apartments Aparthotel Santiago
Altocastello Apartments Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 11 out of 25 reviews" "
10 - Excellent
11
Rating 8 - Good. 7 out of 25 reviews" "
8 - Good
7
Rating 6 - Okay. 6 out of 25 reviews" "
6 - Okay
6
Rating 4 - Poor. 1 out of 25 reviews" "
4 - Poor
1
Rating 2 - Terrible. 0 out of 25 reviews" "
2 - Terrible
0
8.2/10
Cleanliness
8.0/10
Staff & service
8.0/10
Property conditions & facilities
Reviews
6/10 Okay
Verified traveler
Oct 25, 2018
Bit run down could use a bit of a tidy up. Noticible cigarette smoke smell in bathroom in particular. Check in and car parking good and overall was fine for the night.
Verified traveler
Stayed 1 night in Oct 2018
8/10 Good
Flavio, Fort Lauderdale, FL
Aug 12, 2018
Liked: Cleanliness, staff & service, room comfort
Location is great but some furniture needs an upgrade. Employees are great and the appartamenti makes you feel comfortable
Great location, however one way streets make it hard to get to
Verified traveler
Stayed 1 night in Jul 2017
8/10 Good
Carol, Buenos Aires, Argentina
Feb 13, 2017
Liked: Cleanliness, staff & service, room comfort
Great location & quiet at the same time
I am a regular guest at this place and it never lets me down. Nice staff, very cozy apartments, good location, car park and quiet area. Breakfast is basic but good.
Carol
6/10 Okay
Verified traveler
May 28, 2016
Liked: Cleanliness
It was decent but not great, Did not have central heat and breakfast was terrible The bathroom did not have enough towels Hot water was lukewarm. The microwave was loose on a shelf which made it dangerous.
Comfortable apartment style, would recommend for big place with central location
Verified traveler
6/10 Okay
Franco, Buenos Aires, Argentina
Mar 9, 2011
Liked: Cleanliness
nice appart hotel
Everything OK. Breakfast is leaved on the fridge the afternoon before, so you have to serve it by your own. Apt. clean, without noise, good bed, flat lcd, cable and internet. Comfortable room. Nice small swimming pool on the terrace, with nice view.
Franco
8/10 Good
Eugenio
Nov 15, 2018
Liked: Room comfort
Disliked: Cleanliness
Buena ubicación
Depto muy cómodo, pero baño estaba con mala manutención y aseo; aspecto a mejorar
Se trata de un depto con modalidad de hotel. Todo impecable la habitación súper cómoda la ducha excelente. Tenes servicio a habitación con desayuno y limpieza. Hay bares cercanos. Barrio tranquilo. A 6 cuadras del costanera center. Recomendable.
mar
Stayed 4 nights in Feb 2018
4/10 Poor
Verified traveler
Aug 5, 2017
Disliked: Staff & service, room comfort
Só o local é bom, mais nada.
A cama de casal é minúscula; o aquecedor da sala não funcionou, estava congelando o ambiente; o "café da manhã" é uma piada- colocam 4 pães de forma em saquinhos plásticos, deixam na geladeira com um pouco de leite e chamam isso de café da manhã. Pelo preço da diária, foi péssimo. O prédio é velho, e a água do chuveiro fica oscilando entre quente e fria durante o banho.
Fue un buen servicio si valoro costo beneficio , cumplió con lo que había pensado para este tipo de alojamiento y me solucionaron pequeños problemas nada graves.
Muy buena predisposición por consultas realizadas en la recepción y destaco la ubicación mas que privilegiada
Bem localizado (perto do metrô, costanera Center e restaurantes), com instalações ok e serviço atencioso (atenderam prontamente nosso pedido por um aquecedor adicional).
Bom custo benefício geral
El departamento es muy cómodo para ir en familia. Es amplio y cómodo, cercano al costanera center para ir caminando. El desayuno rico y abundante. Lo que le criticaria es que el televisor debería estar en el living comedor y no en la habitación o tener más de uno. La mesa del comedor es incómoda y los vidrios del balcón y terraza muy sucios. Pero la estancia fue muy buena, lo recomiendo y volvería.
Excelente local para ficar, as condições do quarto eram ótimas e só tenho uma única reclamação que é o aquecedor a gás pois ao tomar banho a água esquentava por 5 minutos e ficava gelada e precisa de mais 2 minutos para esquentar novamente. A localização também é excelente.