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Hotel Boutique Casa Conde

3.5 star property

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Point of interest
Daily continental breakfast (CLP 10000 per person)
Point of interest
Point of interest

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
13 Concha y Toro, Santiago, Región Metropolitana
  • Palacio de la Moneda
    ‪17 min walk‬
  • Plaza de Armas
    ‪3 min drive‬
  • Costanera Center
    ‪8 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Individually furnished, desk, soundproofing, iron/ironing board

Superior Double Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Individually furnished, desk, soundproofing, iron/ironing board

Superior Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Individually furnished, desk, soundproofing, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Single Room

Individually furnished, desk, soundproofing, iron/ironing board

Traditional Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, 2 Twin Beds

Standard Double Room, 2 Twin Beds | Individually furnished, desk, soundproofing, iron/ironing board

Standard Double Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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Exterior

Concha y Toro 33 Hotel Boutique By Nobile

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  • Free WiFi
  • Restaurant
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4.7 out of 5, Exceptional, (64)
The price is $94
per night
$94 total
includes taxes & fees
Apr 3 - Apr 4
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About this property

Hotel Boutique Casa Conde

3.5-star hotel in Downtown Santiago
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, a library, and express check-out are onsite.
Hotel Boutique Casa Conde offers 11 accommodations with complimentary bottled water and bathrobes. These individually furnished accommodations include desks. This Santiago hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Hotel Boutique Casa Conde features a library, tour/ticket assistance, and coffee/tea in a common area. Wireless Internet access is complimentary. This Santiago hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours).

Hotel Boutique Casa Conde is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: CLP 10,000 per person
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CLP 10000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Casa Conde Hotel
Boutique Casa Conde Santiago
Hotel Boutique Casa Conde Hotel
Hotel Boutique Casa Conde Santiago
Hotel Boutique Casa Conde Hotel Santiago

Hotel Boutique Casa Conde Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 101 out of 111 reviews
Rating 8 - Good. 8 out of 111 reviews
Rating 6 - Okay. 1 out of 111 reviews
Rating 4 - Poor. 1 out of 111 reviews
Rating 2 - Terrible. 0 out of 111 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

maria

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located right outside the centro area but great transit access to the rest of the city.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small boutique hotel on a quiet street close to restaurants and subway. The staff were very helpful and the breakfast each morning was delicious. The rooms were clean - and comfortable. We would highly recommend this welcoming boutique hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jane

Traveled with family
Liked: Amenities
Beautiful 100 years old building with well appointed, new fixtures, king sized bed. Very very clean. Stairs to the 2nd and 3rd floors. Daily room cleaning. The staff was amazingly accommodating and helped us several times to confirm tour bookings and find transportation. The early check in was a gift since we had flown all night. For $20 extra we checked in early AND they provided breakfast. The daily breakfast was delicious— cold meats and cheese, with scrambled eggs an option. personal service. The staff provided special fruit preparation to accommodate an allergy. Overall, convenient to the city’s main streets, good dining and bar options within walking distance. We’d recommend this lovely boutique hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location close to centre and airport bus stop. Traditional property recently refurbished. Basic rooms, no air con, fridge or TV but good breakfast included. Friendly english speaking staff. You need to ring the door bell to get access!
Stayed 2 nights in Nov 2024

10/10 Excellent

Pablo Alfredo, Toronto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Hotel Boutique Casa Conde! The staff is incredibly friendly—the friendliest I’ve ever encountered. The breakfast was superb, and everyone went above and beyond to make my visit to the city more enjoyable. They were always ready with great advice, from transportation tips to recommendations on where to eat and what to visit. Thank you for making me feel truly welcomed!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our 2 night stay. The hotel staff were exceptional and helpful. The breakfast was delicious. The rooms clean and quiet. We were very close to the historical district and metro. They arranged a taxi to the airport for us. The only thing that confused us was when we arrived there was just a small sign and 2 locked wooden doors. We figured out that there was a doorbell and learned that we would have to give the staff the key to our room anytime we left and ring to get back inside. It was fine but we were not really aware of this before our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best to call this place a HOSTEL, not a hotel of sorts. Bad neighborhood. Felt very unsafe. Not close to transportation or shopping and eateries district. You had to turn the room key in each time you left. Had to buzz in to get back into the unit. VERY OLD building. Staff was helpful and courteous, thou.
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in the Coche de Toro Neighborhood
A wonderful place to stay in Santiago. Start with the staff and ownership--so friendly, spoke Englished, loaned us an adaptor for our phone charger, let us leave bags on the day we were leaving so we could tour the city, helpful recommendations on food and sights to see. The room was clean and spacious, the bathroom spotless, the towels and linens first class! And the breakfast, well plan on spending a lazy half to one hour with the great coffee, pastries, cereals, eggs, meat, cheese!!! Finally, Casa Conde is located in an old neighborhood with a good vibe and just a block from the main Santiago throughfare and the subway. When we go back, this is where we will stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
A very clean, safe, & beautiful hotel close to the airport bus & other metro stations. All the receptionists, especially Mayra & Fernanda (sp?), were very helpful, kind, & welcoming! There’s also a common space where you can play records & relax. Highly recommend this place in Santiago!
Stayed 3 nights in Jul 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has a very warm and home feeling to it. The breakfast was really good and the staff were so helpful! Manuela was incredibly helpful with the questions I had about the area and hotel transfers as well as speaking great English. I highly recommend anyone coming to Santiago to stay here. You won’t regret it!

10/10 Excellent

haiwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful reception, beautiful building
Stayed 1 night in Apr 2024

10/10 Excellent

Lorraine

Stayed 1 night in Apr 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Charming stay
We really enjoyed our stay, the service was outstanding and the breakfast plenty. Having never stayed in Santiago we thought it was a great location, Brasil was the neighborhood. We felt the place needed some TLC, the original floors creaked and groaned, and were quite slippery especially the stairs. The other comment was the fact they locked the front door from the inside, each time they would let you out! We felt it was unsafe incase there was an issue to get out in a hurry. The staff was amazing and gave us great guidance and was super friendly.
Stayed 3 nights in Apr 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Charming stay
We really enjoyed our stay, the service was outstanding and the breakfast plenty. Having never stayed in Santiago we thought it was a great location, Brasil was the neighborhood. We felt the place needed some TLC, the original floors creaked and groaned, and were quite slippery especially the stairs. The other comment was the fact they locked the front door from the inside, each time they would let you out! We felt it was unsafe incase their was an issue to get out in a hurry. MAYA was amazing and gave us great guidance and was super friendly.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jeremy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super service
Aside from the impeccably clean property, the perfect breakfast, comfortable beds and bedding, the staff were extraordinarily helpful and service oriented. Everyone was very friendly. The property is unique and old and close to a variety of restaurants. We enjoyed the stay and highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely small boutique hotel. Service couldn’t be nicer
Stayed 1 night in Mar 2024

8/10 Good

YVONNE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Casa Conde is a charming, historical building. We were on 3rd floor and had to carry our luggage upstairs - good workout! The room was very quaint and clean. Unfortunately it didn’t have air conditioning or a television set. We missed the a/c as it was hot during our visit. Breakfast was provided and was very well done.
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well maintained and managed Boutique Hotel. The staff is very friendly and helpful. They provided excellent service and city guidance. The breakfast was truly delightful. A wonderful chance to stay and experience life within the city of Santiago.
Stayed 2 nights in Feb 2024

10/10 Excellent

KATHLEEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Casa Conde was like staying in your own home. The staff bent over backwards to accommodate every need I had and went above and beyond to absolutely ensure that I had a superior experience. I could not recommend Casa Conde highly enough.
Stayed 2 nights in Feb 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable, the neighborhood was quiet, the hotel was clean, and the staff was amazing. They were friendly, knowledgeable, and helpful. It was close to the metro. It was as described, a throwback to old world Santiago. Therefore, there was no air-conditioning or TV. But there was a fan, plenty of hot water, quality food for breakfast, and amazing staff. They really cared about helping me plan my stay and making sure that I had a safe and fun trip in Santiago. The location was great. It is in an historic part of town. Very little traffic. There are no elevators so if you cannot climb some stairs, this is not for you. Otherwise, I highly recommend it for a different experience than staying in big hotels that are similar all over the world. I was there for six nights and I would go back.
Stayed 6 nights in Feb 2024

10/10 Excellent

ning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A home like stay
The hotel staffs are very kind, helpful and caring.
Stayed 3 nights in Feb 2024

4/10 Poor

Mark

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a tough review to write. There is lots to love about Casa Conde and I'll identify some of them … but we wouldn't stay there again and u wish I knew these things before we booked there. My wife and I stayed two nights in late January, as we were passing through Santiago. The positives: wonderful resident owners who really seemed to care about their guests. An interesting property, a grand old house converted. A delicious and varied breakfast. A location very close to the metro and within easy walking distance of many sights. Quite reasonable priced. Clean and everything worked. Our room was very quiet. Not so good: the building is old and built for residential use. The floors squeak, a lot. You hear movement overhead. Our room was quiet in part because the windows faced air shafts, so there was no view and no breeze. Possible deal breaker: there's no a/c so if you are staying in hot weather you had better be okay with a very hot room. Our room was much hotter than the corridor even. They did supply a large floor fan when I asked, which made it bearable, just. The definite deal-breaker: guests are locked in. I don't believe you can get out of the building without the staff coming down two floors to unlock the front door. We had an early flight and needed to leave early; there were no staff visible. I saw a set of keys so I took them down and was able to unlock three separate locks to be able to exit. The hotel no sprinklers visible; it looks like a fire hazard.
Stayed 2 nights in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Different and good
We stayed here at the beginning and end of our Chilean trip. Not your average hotel - no tv or AC, but an elegant old home in an interesting area. Having to call staff to enter or exit seemed a possible problem, but the staff were invariably prompt, even when we had a 4 am departure. Nice to have a cup of tea or cold water in the afternoon in the beautiful old dining room. Staff consistently friendly and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Scott

Liked: Property conditions & facilities, room comfort
The staff was excellent. Stay was great they make you feel at home.
Stayed 2 nights in Jan 2024