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Hotel Casa Zañartu

4.0 star property

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Photo gallery for Hotel Casa Zañartu

Standard Triple Room, 1 Bedroom | Premium bedding, desk, free WiFi, bed sheets
Reception
Coffee shop
Hallway
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Avenida Compañia de Jesus 1520, Santiago, Santiago, 8320000
  • Plaza de Armas
    ‪9 min walk‬
  • Santiago Town Square
    ‪11 min walk‬
  • Palacio de la Moneda
    ‪13 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪15 min drive‬

Room options

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom | Premium bedding, desk, free WiFi, bed sheets

Standard Triple Room, 1 Bedroom

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | Premium bedding, desk, free WiFi, bed sheets

Standard Double Room, 1 Bedroom

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Premium bedding, desk, free WiFi, bed sheets

Family Room, 1 Bedroom

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Reception

Hotel Fundador

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (328)
The price is $84
per night
$84 total
includes taxes & fees
May 1 - May 2
Hotel Fundador

About this property

Hotel Casa Zañartu

4-star hotel in Downtown Santiago
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
Hotel Casa Zañartu offers 17 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area.

Hotel Casa Zañartu has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Hotel Casa Zañartu has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • No elevator
  • Tile flooring in public areas

More

  • Built in 1885
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 15 per day (328 ft away)
  • Pet deposit: USD 50 per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit

We should mention

This property does not have elevators

Property is also known as

Casa Zañartu Hotel Santiago
Casa Zañartu Hotel
Casa Zañartu Santiago
Casa Zañartu
Hotel Casa Zañartu
Hotel Casa Zañartu Hotel
Hotel Casa Zañartu Santiago
Hotel Casa Zañartu Hotel Santiago
Hotel Casa Zañartu By DOT Boutique

Hotel Casa Zañartu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 114 out of 217 reviews
Rating 8 - Good. 67 out of 217 reviews
Rating 6 - Okay. 22 out of 217 reviews
Rating 4 - Poor. 10 out of 217 reviews
Rating 2 - Terrible. 4 out of 217 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Unfortunately room a little warm and ac not great but it is an old colonial building.
Stayed 3 nights in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at Casa Zañartu. The staff is friendly, the rooms are clean, and breakfast is ample. There is a nice patio for sitting outside and a small restaurant/cafe is available. The ambiance feels very historic and like "old" Chile. Highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Alsu

Stayed 1 night in Dec 2024

8/10 Good

Joseph, Colorado Springs

Traveled with family
Liked: Cleanliness, staff & service
Not a very good breakfast especially for early risers.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Stayed 3 nights in Dec 2024

4/10 Poor

EUN MO EDWARD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Diane

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it here
The staff were super helpful. The room was comfortable. Love old hotels; they have so much character and charm
Stayed 2 nights in Dec 2024

10/10 Excellent

Thai

Stayed 3 nights in Nov 2024

10/10 Excellent

Ziad

Stayed 1 night in Nov 2024

8/10 Good

Hyun jung

Stayed 1 night in Nov 2024

6/10 Okay

Sue

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stay was okay, but left something to be desired. The staff were genuine, helpful and enjoyable to chat with. The hotel room was hot, minimal air flow, towels were stained and old, and the bathrooms shower and door was very difficult to get in and out. Also no bar or hand soap was provided - ensure you bring your own. Otherwise the restaurant has a cute courtyard with a good atmosphere. We came down each night and enjoyed the lights and people watched. Food from restaurant was good, avoid the desserts. The hotel is located a bit out of the main tourist area but felt safe and was fun to explore around the streets.
Stayed 4 nights in Nov 2024

6/10 Okay

Qifeng, Austin

Traveled with family
Liked: Staff & service
Facility is old
Stayed 1 night in Nov 2024

10/10 Excellent

Lynn, london

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptionally helpful. Will arrange transport for you with reliable local provider. I felt very safe as a solo female traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Peter, Levin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly, go out of their way to assist guests, arrange tours, etc. Enjoyed my stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Had to pay for early check in within 1 hr away
We arrived at the hotel around 12h40pm and the check in was at 2pm. The lady at the front desk said that the room was ready but i had to pay a fee for early check in. At almost 1 hour away she still wants to charge me $20 which gave us a bad taste in our mouth since all other hotels in our experience happily gave us free early check in according to availability when we arrived early like 8am. Here it was only 1hr away and of course we were exhausted by the strike in this country already affecting our itinerary. But there was no consideration. So we paid the fee. Everything else was fine. The gentleman ar the desk was helpful for some documents i needed printed out. Upon check out though they were able to hold our luggage for a few hours free until our flight that afternoon (which i believe should be a standard courtesy from all hotels).
Stayed 1 night in Oct 2024

6/10 Okay

Cintia

Liked: Staff & service
Stayed 5 nights in Oct 2024

8/10 Good

Maxime

Liked: Cleanliness, room comfort
The staff is great and smily and helpful. Room was small, and bathroom even smaller. The area is okay, near the historic center.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 9 nights in Sep 2024

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ricardo, Jacksonville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You’re going to love this beautiful Jem of a historical hotel, in the middle of the center of Santiago close to all the tourist sites & museums. But what was more amazing was the staff: Super-nice and excellent attention to everything! From the friendly, perfect check-in by Miguel and the help from the other front desk staff: Francisca and Gino… to the great food and superb service by Daniela the restaurant manager and her whole team, I highly recommend this hotel. Thank you. Rick
Stayed 1 night in Aug 2024

10/10 Excellent

LUIS, SAVANNAH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and professional. Made the experience visiting chile unique by helping us plan trips to Valparaiso and vina Del Mar.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and courteous. The room was basic but comfortable and clean. I didn’t have any issues with noise even though I had a room off the terrace.
Stayed 2 nights in Jun 2024

4/10 Poor

Jacqueline

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Only stay here if you need the bare minimum
The rooms are hella old, I understand is an historical building but that doesn’t mean they don’t have to get new beds if necessary and also there is not enough light in the bedroom. The thing that bother me, the most was that they cut out the light in the middle of the night, so I had to go to the front desk to get that fixed. The pictures actually don’t show the real Ambience of the hotel. I do have to say that most of the staff was very friendly and they were always willing to help. As far as the stuff goes great, the rest was very basic and lacking.
Stayed 3 nights in Apr 2024