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Hotel Casa Zañartu

4.0 star property

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Photo gallery for Hotel Casa Zañartu

Standard Triple Room, 1 Bedroom | Premium bedding, desk, free WiFi, bed sheets
Hallway
Reception
Reception
Coffee shop

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Avenida Compañia de Jesus 1520, Santiago, Santiago, 8320000
  • Plaza de Armas
    ‪9 min walk‬
  • Metropolitan Cathedral
    ‪9 min walk‬
  • Santiago Town Square
    ‪11 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪15 min drive‬

Room options

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom | Premium bedding, desk, free WiFi, bed sheets

Standard Triple Room, 1 Bedroom

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | Premium bedding, desk, free WiFi, bed sheets

Standard Double Room, 1 Bedroom

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Premium bedding, desk, free WiFi, bed sheets

Family Room, 1 Bedroom

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Hotel Casa Zañartu

4-star hotel in Downtown Santiago
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
Hotel Casa Zañartu offers 17 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area.

Hotel Casa Zañartu has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily.
Hotel Casa Zañartu has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 15 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • No elevator
  • Tile flooring in public areas

More

  • Built in 1885
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 15 per day (328 ft away)
  • Pet deposit: USD 50 per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit

We should mention

This property does not have elevators

Property is also known as

Casa Zañartu Hotel Santiago
Casa Zañartu Hotel
Casa Zañartu Santiago
Casa Zañartu
Hotel Casa Zañartu
Hotel Casa Zañartu Hotel
Hotel Casa Zañartu Santiago
Hotel Casa Zañartu Hotel Santiago
Hotel Casa Zañartu By DOT Boutique

Hotel Casa Zañartu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 208 reviews
Rating 8 - Good. 64 out of 208 reviews
Rating 6 - Okay. 21 out of 208 reviews
Rating 4 - Poor. 10 out of 208 reviews
Rating 2 - Terrible. 4 out of 208 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Had to pay for early check in within 1 hr away
We arrived at the hotel around 12h40pm and the check in was at 2pm. The lady at the front desk said that the room was ready but i had to pay a fee for early check in. At almost 1 hour away she still wants to charge me $20 which gave us a bad taste in our mouth since all other hotels in our experience happily gave us free early check in according to availability when we arrived early like 8am. Here it was only 1hr away and of course we were exhausted by the strike in this country already affecting our itinerary. But there was no consideration. So we paid the fee. Everything else was fine. The gentleman ar the desk was helpful for some documents i needed printed out. Upon check out though they were able to hold our luggage for a few hours free until our flight that afternoon (which i believe should be a standard courtesy from all hotels).
Stayed 1 night in Oct 2024

6/10 Okay

Cintia

Liked: Staff & service
Stayed 5 nights in Oct 2024

8/10 Good

Maxime

Liked: Cleanliness, room comfort
The staff is great and smily and helpful. Room was small, and bathroom even smaller. The area is okay, near the historic center.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 9 nights in Sep 2024

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Ricardo, Jacksonville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You’re going to love this beautiful Jem of a historical hotel, in the middle of the center of Santiago close to all the tourist sites & museums. But what was more amazing was the staff: Super-nice and excellent attention to everything! From the friendly, perfect check-in by Miguel and the help from the other front desk staff: Francisca and Gino… to the great food and superb service by Daniela the restaurant manager and her whole team, I highly recommend this hotel. Thank you. Rick
Stayed 1 night in Aug 2024

10/10 Excellent

LUIS, SAVANNAH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and professional. Made the experience visiting chile unique by helping us plan trips to Valparaiso and vina Del Mar.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and courteous. The room was basic but comfortable and clean. I didn’t have any issues with noise even though I had a room off the terrace.
Stayed 2 nights in Jun 2024

4/10 Poor

Jacqueline

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Only stay here if you need the bare minimum
The rooms are hella old, I understand is an historical building but that doesn’t mean they don’t have to get new beds if necessary and also there is not enough light in the bedroom. The thing that bother me, the most was that they cut out the light in the middle of the night, so I had to go to the front desk to get that fixed. The pictures actually don’t show the real Ambience of the hotel. I do have to say that most of the staff was very friendly and they were always willing to help. As far as the stuff goes great, the rest was very basic and lacking.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful historic property that’s rich in character. Staff was very helpful. Really convenient to major tourist sites but doesn’t feel “touristy”. There are small convenience store, cafe, fruit stand, etc right across the street. Great experience staying at Hotel Casa Zañartu!
Stayed 3 nights in Apr 2024

8/10 Good

Magdalena

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room is next to the hotel’s restaurant and when you open the door to leave the diners can see inside of our room . It also gets noisy when people and staff congregate in this area . We asked for a taxi from a male staff that worked late afternoon to go to Terminal San Borja where we were to take a bus to San Antonio , even showed him our ticket that contains the terminal address but he just kept repeating Terminal Alameda and I said no, we want to go to Terminal de San Borja . Assuming he understood where we want to go , he eventually called a taxi . Taxi driver brought us to Alameda Terminal which he claimed the hotel caller had directed him to bring us We directed him to go to San Borja instead ; almost missed our bus . Also , the hotel clerk quoted us a much higher fee for the taxi than the actual taxi meter even with the ran around between the 2 bus terminals .
Stayed 1 night in Mar 2024

6/10 Okay

Jeremy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
It is an interesting old building and very authentic Chilian older style inn....its a bit annoying that the rooms face the interior and you hear everyone in the am and it wakes you up....other than that it was very nice
Stayed 1 night in Apr 2024

10/10 Excellent

diane

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The staff were so wonderful. They helped us get transportation for nine of us to sightsee and get up the bus terminal. They found us very good taxi drivers snd good prices.
Stayed 2 nights in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a historic property to stay in while in Santiago, this hotel is it. Very much feels like a time capsule, in mostly good ways. I would warn you though, if it’s the summer in Chile, this hotel has no central AC and it is HOT. Opening the windows at night cools things down enough to sleep, but just barely… and with the windows open there is A LOT of street noise, so it’s kind of a double edged sword. Breakfast was meh… not great, but it’s something. Staff were super kind and attentive.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic property located downtown Santiago. 1/2 block from the Subte, and Plaza de Armas, Museo PreColumbiano, Museo Nacional, Plaza de la Independencia are all within a short walk. The staff are friendly and professional, rooms are clean and simple. Great price?
Stayed 2 nights in Feb 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Very local
Stayed 2 nights in Mar 2024

8/10 Good

kevin, Salem

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was a very good place with a little walk to main sites had to park two blocks up street which worked out fine,very good value
Stayed 3 nights in Mar 2024

10/10 Excellent

Douglas, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming hotel in a historical building in the old center of the city. The staff is courteous and helpful.
Stayed 5 nights in Mar 2024

10/10 Excellent

Sandy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a very good location. Staff were excellent and very helpful. We enjoyed our multiple stays in the hotel.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracious and welcoming hosts. Comfortable room in an older building. Great shower. We are 70, but healthy and city-aware. The area around the hotel is fine during the daylight, (in mid February that was 9:15pm), but some could feel uncomfortable after dark as the area closes up early.
Stayed 4 nights in Feb 2024

8/10 Good

Roy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly, helpful staff. Great location. The restaurant food was delicious. We would have liked to have a mini fridge in the room to keep drinks cool, but outside of that, this was a perfect stay.
Stayed 8 nights in Feb 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
This is in an excellent location, about 20 mins walk to/from airport bus and 10 min straight walk to centre. Cheap eats nearby. Friendly, helpful staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient and great rooms
Stayed 2 nights in Feb 2024

10/10 Excellent

Liliane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. They even printed our boarding pass, made phone calls for us and were extremely patient and polite. The room was large, well decorated. The breakfast was complete and serbes in a lovely patio
Stayed 2 nights in Feb 2024