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Le Méridien Santiago

4.0 star property

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Exterior
Breakfast, lunch, dinner served; international cuisine
Serves lunch, dinner, and happy hour
Deluxe Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, minibar
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pet friendly
  • Pool
  • Bar
  • Breakfast available
  • Parking available

Explore the area

Map
Av. Libertador Bernardo O'Higgins 136, Santiago, Region Metropolitana, 0
  • Gabriela Mistral Cultural Center
    ‪2 min walk‬
  • Lastarria District
    ‪5 min walk‬
  • Pontifical Catholic University of Chile
    ‪6 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, City View

Deluxe Room, 2 Queen Beds, City View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Queen Beds, City View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking, City View

Classic Room, 1 King Bed, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 1 King Bed, Non Smoking, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, down comforters, pillowtop beds, minibar

Suite, 1 Bedroom, Non Smoking, City View

  • 640 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Non Smoking, City View

Classic Room, 2 Queen Beds, Non Smoking, City View | Premium bedding, down comforters, pillowtop beds, minibar

Classic Room, 2 Queen Beds, Non Smoking, City View

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

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About this property

Le Méridien Santiago

4-star hotel in Downtown Santiago
After a day on the slopes, return to Le Méridien Santiago to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including a hot tub and a sauna. Housekeeping is available on request.
Le Méridien Santiago offers 291 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

After a day on the slopes, relax in the hot tub or enjoy the use of other facilities, including a health club and a sauna. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wired and wireless Internet access. Parking is available onsite for a surcharge.

Le Méridien Santiago is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Urbano 136 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Latitude 70 - This bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 22 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Covered self parking on site (USD 12 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Latitude 70
  • Urbano 136

Things to do

  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business center
  • Conference center (16,140 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 1 to October 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: USD 12 per day
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from November to April
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Santiago
Crowne Plaza Santiago
Santiago Crowne Plaza
Crowne Plaza Santiago Hotel

Le Méridien Santiago Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 243 out of 513 reviews
Rating 8 - Good. 179 out of 513 reviews
Rating 6 - Okay. 57 out of 513 reviews
Rating 4 - Poor. 17 out of 513 reviews
Rating 2 - Terrible. 17 out of 513 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Rodrigo

Business traveler
Liked: Staff & service, property conditions & facilities
Outdated rooms as well as some of the common areas (3rd floor -spa, gym, changing rooms, lockers & pool). Good location and generally good service from staff.
Stayed 1 night in Sep 2024

8/10 Good

Kevin, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Just as almost everybody else has said, the neighborhood isn’t nice. There is a bohemian neighborhood a short seven minute walk. A certain name change to Le Meridien, they still have a lot to do to bring this hotel up to Marriott standards.
Stayed 5 nights in Mar 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Not the safest area but had very easy access to the subway. The hotel’s sparkly hour was very nice with the opportunity to meet other patrons…and the staff was the very best!!
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Stayed 3 nights in Jan 2024

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and staff.
We really like this hotel. One of the best so far. It is very close to the main tourist attractions, which allowed us to walk to. However; what we enjoyed the most was the hotel staff. They were so polite and ready to help us with our needs and answering our questions. The two concierge/ bell men were especially helpful in telling is what to visit and how to get there. They also continuously reminded us to be careful for pick pockets and they were right as we met people that were robbed during their stay. Highly recommend to all travelling to Santiago to stay at this hotel.
Stayed 2 nights in Dec 2023

6/10 Okay

robert

Book directly
Don’t book this through hotels.com if you need to make any adjustments. They let me know that because it was third party there was nothing they can do.
Stayed 2 nights in Nov 2023

8/10 Good

MARTHA

Traveled with family
Liked: Staff & service
The building is old and outdated. In the process of been remodeled. The carpets are dirty and stain. Even though the sheets and towels are clean, the whole building look nasty because the carpets.
Stayed 5 nights in Oct 2023

6/10 Okay

Luis, Stanford

Liked: Staff & service
Disliked: Property conditions & facilities
Location is excellent; 5 min walk to the subway and dozens of bus stops at your doorstep. The area around the hotel is quite rundown; business closed. The closest restaurant area is 15 min away. The property is in the middle of restoration; will belong to Marriott as of December. The rooms are certainly not in best shape. Dirty carpet and dated furniture.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jia ling

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Feb 2023

10/10 Excellent

Simon, Waco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location !
Stayed 2 nights in Jan 2023

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities

4/10 Poor

Jon

Traveled with partner
Disliked: Amenities, property conditions & facilities
It does not show on the hotel listing, but the Crowne Plaza was at the epicenter of civil protests 2-3 years ago. As such, the neighborhood is still very much boarded up and graffitied everywhere. It's very close to Lastarria but the immediate surrounding of the hotel is desolate. Additionally, the photos on the listing are not up-to-date. While it looks like some renovations have been done to the entrance and common (eating) areas, the hotel is a bit shabbier than the photos let on. There was some mould on the ceiling of our bathroom and the wood on the doors was in bad shape from lack of bathroom ventilation. The rooms are in need of an upgrade. The bed was very comfy and clean, though. We were particularly annoyed that the listing shows photos of a nice, well-equipped gym (which is a must for us when travelling). However, 1 of the 3 photos of the gym is clearly not at this hotel (the one with the pullies). Lastly, the Expedia listing mentioned the pool would be open from November to April. We arrived Nov 19th and the pool was not open and did not seem to be in the process of opening shortly. I recommend you look at the Crowne Plaza website directly to see if it's open or not.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around the hotel is sketchy as hell.

4/10 Poor

Ronald

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very tired. It is walled in behind guarded heavy security gates. The immediate area is awash in graffiti, and all stores and shops in the immediate area have permanently closed. Carpeting was worn and dirty and toilet did not flush properly.

10/10 Excellent

Ke, Bethesda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Needs a makeover
The hotel is very tired: decor and tech-wise. Most staff lacked friendliness except Richy, who provided a welcoming touch.
Stayed 2 nights in Oct 2022

6/10 Okay

Grachiia

Business traveler
Liked: Staff & service, property conditions & facilities
Good staff, clean and comfortable rooms, but a terrible restaurant, both in terms of cleanliness, the competence of the staff or the quality of the food does not reach the level of a street eatery in Zimbabwe.
Stayed 2 nights in Aug 2022

8/10 Good

Jose

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent comeback for this hotel in general, clean, nice staff and overall superb!, only problem is the accessibility, because due to the manifestations of Some groups, the had to put up a barrier, NOT the hotel´s fault, but still...
Stayed 2 nights in May 2022

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2022

6/10 Okay

thomas

Couldn't tell you. Didn't stay here. Just want to get of message from hotel.coms sending me constant reminders.
Stayed 4 nights in Dec 2021

6/10 Okay

Verified traveler

Traveled with family
Stayed 4 nights in Nov 2021

2/10 Terrible

John, Toronto

Disliked: Staff & service, amenities, property conditions & facilities
This property is closed as it is under renovation. Showed up to a closed building, the reservation had been transferred to the Intercontinental across town. Didn’t know anything about this, a construction worker had to tell me lol. He wasn’t even working on the property. Lucky me for finding someone to tell me. What a joke..
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This review is for the Intercontinental Hotel. All was great
Stayed 5 nights in Jan 2020

10/10 Excellent

Francy Liaiana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020