Hilton Garden Inn Santiago Airport

3.5 star property

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Photo gallery for Hilton Garden Inn Santiago Airport

Exterior
Indoor pool
Front of property - evening/night
Reception
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Pet friendly
  • Room service

Explore the area

Map
Americo Vespucio Ave 1292, Pudahuel, Santiago, 9020000
  • University of Santiago-Chile
    ‪9 min drive‬
  • Museum of Memory and Human Rights
    ‪12 min drive‬
  • Palacio de la Moneda
    ‪14 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪7 min drive‬

Room options

Two double beds evolution room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

King access evolution room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

King evolution room

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Garden Inn Santiago Airport

3.5-star hotel in Pudahuel
After a day on the slopes, return to Hilton Garden Inn Santiago Airport to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a sauna.
Hilton Garden Inn Santiago Airport offers 144 accommodations with MP3 docking stations and laptop-compatible safes. 42-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. This ski hotel also offers a health club, a sauna, and a complimentary grocery shopping service. Complimentary self parking is available on site, along with a car charging station.

Hilton Garden Inn Santiago Airport has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Hilton Garden Inn Santiago Airport has a restaurant serving breakfast, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Free area shuttle up to 3 km
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CLP 14,990 for adults and CLP 12,990 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (2,042 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CLP 47000
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CLP 47000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 30.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CLP 14990 for adults and CLP 12990 for children
  • Pet fee: CLP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CLP 47000 (subject to availability)
  • Late check-out fee: CLP 47000 (subject to availability)
  • Rollaway bed fee: CLP 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Santiago Airport
Hilton Garden Inn Santiago Airport
Hilton Garden Inn Santiago Airport Hotel
Hilton Garn Inn tiago Hotel
Hilton Santiago Santiago
Hilton Garden Inn Santiago Airport Hotel
Hilton Garden Inn Santiago Airport Santiago
Hilton Garden Inn Santiago Airport Hotel Santiago

Hilton Garden Inn Santiago Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1004 reviews
Rating 8 - Good. 292 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 31 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

robert

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself is fine for an overnight stay but soulless. There’s no bar and the restaurant has no atmosphere. I ate at the restaurant which was average. Ceviche was nice though prawns added to it were devoid of flavour themselves. Main course of ribeye steak allegedly in a truffle butter arrived half way through my consuming the starter bizarrely. After I finished the starter the main course, which had obviously been sitting under a heat lamp for some minutes was redelivered. Steak was without evidence of butter let alone truffle butter and was chewy and bland. I sent it back. Duty manageress didn’t ask me why I sent it back and the cost was still on the bill when that arrived. I explained why I didn’t wish to pay for that course and she accepted the reason and removed it. Service from front desk to restaurant was functional but in no way personal.
Stayed 1 night in Nov 2024

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

FABIOLA, Woking

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good
Stayed 1 night in Nov 2024

10/10 Excellent

Marie-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay near airport
Comfortable room. Excellent food, especially the lunch buffet. Free shuttle to the airport. Upon booking, you get an email telling you where to catch the shuttle at the airport, which is much better than the other hotel next door, not to name it. The hotel has a decent pool. Friendly and helpful reception staff who speaks good English.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jatin, Toronto

Liked: Cleanliness
Very helpful staff plys receptionist. Restaurant food quality was good. Smimming pool and sauna fitness faciliyies excellent
Stayed 3 nights in Nov 2024

8/10 Good

Homer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a good experience, but it had a rough start. We had requested a shuttle service from the airport. Somehow, the shuttle bus which only goes once an hour, did not see us, although we were standing in the parking location as directed. We stood there for about an hour and then called an Uber. The hot water wasn’t working. But after speaking with the front desk, they were able to get it going sometime in the middle of the night. By the morning, the water was working. The air conditioner wasn’t working properly. But again spoke to the front desk and someone came up quickly and got it to work better but still was not completely cooling to the desired setting. Both Rodrigo and Matthias at the front desk were very helpful in getting the things we needed. They even allow us to stay two hours past the normal checkout time as a courtesy since our flight out of Santiago was nearly 11 o’clock that night. We appreciate the service even though there were a few glitches. That happens, and Rodrigo and Matthias quickly tried to care for our needs. Thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice outside area for an airport hotel. Would book again
Stayed 1 night in Nov 2024

10/10 Excellent

Hovsep

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel con gran relación precio calidad.
Stayed 1 night in Oct 2024

10/10 Excellent

Claudio

Stayed 1 night in Sep 2024

4/10 Poor

Bailey

Stayed 1 night in Oct 2024

8/10 Good

MARGARITA

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Service was excellent. Room is good and confortable enough, maybe not so spacious. A couple of issues in the room justify a lower rate, for being the Hilton. USB port in the room was not working, the shower head of the shower was defective and the vent in the bathroom very weak, maybe malfunctioning.
Stayed 1 night in Oct 2024

10/10 Excellent

Edmundo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooms
Stayed 5 nights in Sep 2024

6/10 Okay

Jaxon

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Unfortunately the stay was pretty average. There was no information provided at check in, we didn't know what facilities were available, which didn't matter too much but was mildly annoying. Once we arrived at the apartment, the whole place smelled like mold, floorboards were peeling up and the shower head was blocked and had very little pressure. The whole place looked pretty run down, but clean. Honestly I think the owner needs to do a complete refresh to the property.
Stayed 1 night in Sep 2024

6/10 Okay

Terry

Business traveler
Liked: Cleanliness, staff & service
Be careful if you want to check in before 3 pm as they charge extra, not good if you are coming off of a overseas night flight. Shower head in room not working correctly. Staff is good and restaurant the same.
Stayed 1 night in Sep 2024

8/10 Good

Ekeoma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for getting to airport either very early or late. Nice restaurant and helpful staff. I would definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Great workout room and spa. Breakfast was ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport hotel with free shuttle that ran on time with our reservation. Dinner was excellent for this type of hotel and included breakfast was also good.
Stayed 1 night in Aug 2024

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

6/10 Okay

Jose

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
During my stay electricity was limited due to a storm that impacted the area. Not really the hotel’s fault. But made things inconvenient during my stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Stayed 1 night in Jul 2024