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Hotel Alcala del Rio

3.5 star property

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Terrace/patio
Reception
Double Room | Minibar, in-room safe, individually decorated, individually furnished
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Padre Mariano, 331, Providencia, Santiago, Region Metropolitana, 7500015
  • Clínica Indisa
    ‪9 min walk‬
  • Santiago Metropolitan Park
    ‪16 min walk‬
  • Costanera Center
    ‪17 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, individually decorated, individually furnished

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Exterior

Ibis Budget Santiago Providencia

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  • Parking included
  • Free WiFi
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4.3 out of 5, Excellent, (495)
The price is $73
per night
$73 total
includes taxes & fees
Feb 28 - Mar 1
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About this property

Hotel Alcala del Rio

3.5-star hotel in Providencia
This smoke-free hotel features an outdoor pool, a rooftop terrace, and a conference center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Hotel Alcala del Rio offers 50 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 13 years old are not allowed in the swimming pool without adult supervision.

A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2691 square feet (250 square meters) include a conference center. For a surcharge, the property provides an area shuttle within 250 km and a theme park shuttle. This business-friendly hotel also offers an outdoor pool, a rooftop terrace, and a library. Concierge services and wedding services can be provided.

Hotel Alcala del Rio is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge) up to 250 km
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,691 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (28 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 11:00 AM to 5:00 PM
No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Alcalá Del Río
Alcalá Del Río Santiago
Hotel Alcalá Del Río
Hotel Alcalá Del Río Santiago
Hotel Alcalá Río Santiago
Alcalá Río Santiago
Hotel Alcalá Del Río
Hotel Alcala del Rio Hotel
Hotel Alcala del Rio Santiago
Hotel Alcala del Rio Hotel Santiago

Hotel Alcala del Rio Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 14 out of 43 reviews
Rating 4 - Poor. 2 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

6.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Roberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it was clean, some of the property needs an upgrade. The bathtub's surface was worn and should be replaced. The window didnot lock well and it was cold at night. For breakfast the scrambled eggs were runny most of the 6 days we were there. The wifi was not very good, it was slow and I could get my emails (Outlook) to bring up the new messages. We visited in early september, the breakfast area was coldish, so we had to wear a jacket. But the location was very convenient and it was economical.
Stayed 7 nights in Sep 2024

10/10 Excellent

María

Liked: Property conditions & facilities
Muy buena atención
Stayed 1 night in May 2024

10/10 Excellent

Juana

Stayed 2 nights in Apr 2024

10/10 Excellent

Mark-Anthony

Liked: Amenities
Far exceeded my expectations. Cozy bed and delicious continental breakfast. Walkable distance from San Cristobal Hill. Very high value for it’s decent price. Recommended!
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the cleanliness and friendliness of the property and the location. It is a little old fashioned but I liked that too.
Stayed 7 nights in Dec 2019

2/10 Terrible

Krissy, New York

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
No me gusto que no había agua caliente y el hotel se ve muy viejo y descuidado
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 8 nights in Nov 2018

8/10 Good

Verified traveler

Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Descent value
The hotel was descent for two travelers it the building is old and in kind of shabby condition

4/10 Poor

Peter, Chile

Disliked: Staff & service, room comfort
Faulty towers
This hotel reminds me of Faulty Towers. The best intentions but everything just go wrong.

6/10 Okay

Leonel, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was kind and friendly, the rrom was a bit small, but OK for few days. The location was the best, just five minutes from the subway. Nice breakfast.

10/10 Excellent

Paulina

Stayed 9 nights in Sep 2024

8/10 Good

Marcio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel super bem localizado, recepção e atendimento ótimos. Quarto e banheiro muito limpos, camas boas, deixou um pouco a desejar nas cobertas, mas os lençóis são bons. Café da manhã não é bom.
Stayed 3 nights in Sep 2024

6/10 Okay

Hung Chak

Business traveler
Stayed 3 nights in Aug 2024

6/10 Okay

Shu Jean Tien

很舒服

6/10 Okay

Shu Jean Tien

Disliked: Property conditions & facilities
不錯，舒適，安靜，周圍環境很好

10/10 Excellent

rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotle bien ubicado tranquilo y funcional
la estadia fue buena, el personal atento y el desayuno bien completo. Se debe mejorar en : los muebles de la habitación son de un café oscuro un poco deprimente y a estas alturas se debe cambiar el tv a uno plano. Es inadmisible un TV de los antiguos

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Greit hotell for natt eller to. Sentralt,rimelig
OK hotell. Vi overnattet en natt og koste oss med en lokal bakhage med svømmebassent. Bassenget så ikke så innbydende ut men vi fikk servert en kald øl og hadde en fin stund mens vi ventet på taxi. Taxi ble bestilt i resepsjonen og var både billig og punktlig.

8/10 Good

Carlos A

Liked: Cleanliness, room comfort
Limpio y comodo
Buen hotel de negocios. Muy buena zona

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
limpio y cómodo
muy bien todo.-

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Gabriel

Disliked: Cleanliness
Boa localização, preço justo
Recepção atenciosa, café da manhã razoável, o banheiro é pequeno, o banheiro é bem limpo mas o quarto precisa de mais atenção. Trata-se de um hotel antigo mas bem localizado

6/10 Okay

Rodrigo, Brasília

Liked: Cleanliness
Bom hotel
Hotel bom, bem localizado, café da manhã bom com TV passando besteirol. WiFi bom no lobby, mais ou menos no quarto. Frigobar e ar condicionado/aquecedor bons. Únicos problemas foram que tivemos que pedir toalha extra, só tinha uma, mais de uma vez. E o cartão da porta às vezes não funcionava, tínhamos que pedir pra consertar.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Bom para dormir...
Um bom hotel para dormir. O bairro é muito bom, calmo e seguro. Tem um restaurante peruano na mesma quadra, uma recomendação para almoço.

2/10 Terrible

Viviana, Villarrica, Chile

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poco acogedor
No me gustó. Es un hotel viejo y mal mantenido. No hubo una buena relación calidad/precio.