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DoubleTree by Hilton Santiago Kennedy

4.0 star property

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Photo gallery for DoubleTree by Hilton Santiago Kennedy

Outdoor pool
Lobby
Exterior
Lobby
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service

Explore the area

Map
Presidente Kennedy Avenue 4422, Vitacura, Santiago, Región Metropolitana, 7630467
  • Parque Arauco Mall
    ‪10 min walk‬
  • Clinica Alemana
    ‪4 min drive‬
  • Costanera Center
    ‪5 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪30 min drive‬

Room options

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

  • 24 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 23 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 25 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

DoubleTree by Hilton Santiago Kennedy

4-star hotel in Vitacura
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
DoubleTree by Hilton Santiago Kennedy offers 225 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has couples treatment room(s). Services include massages. The spa is open daily.
In addition to a full-service spa, DoubleTree by Hilton Santiago Kennedy features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

DoubleTree by Hilton Santiago Kennedy has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Glass - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Glass

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Ski passes

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 per person
  • Airport shuttle fee: USD 48 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 48 (one-way), (from 2 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Cumbres Vitacura
Cumbres Vitacura
Hotel Cumbres Vitacura Santiago
Cumbres Vitacura Santiago
Hotel Cumbres Vitacura
DoubleTree by Hilton Santiago Kennedy Hotel
DoubleTree by Hilton Santiago Kennedy Santiago
DoubleTree by Hilton Santiago Kennedy Hotel Santiago

DoubleTree by Hilton Santiago Kennedy Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 454 out of 711 reviews
Rating 8 - Good. 183 out of 711 reviews
Rating 6 - Okay. 48 out of 711 reviews
Rating 4 - Poor. 13 out of 711 reviews
Rating 2 - Terrible. 13 out of 711 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, property conditions & facilities
Nespresso in the room
Stayed 2 nights in Nov 2024

10/10 Excellent

Ana

Stayed 3 nights in Nov 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Well located
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
No issues. It s a fine hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Natalie, Sandy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place for us to stay. We were two single females looking for a safe place to stay while in Chile and we found it! It was so comfortable, we felt completely safe, and we loved the gym and breakfast options. It was easy to find and had safe and convenient parking. Overall, a great place and would definitely stay here again. The only strange thing was the shower/ toilet/sink situation, just an odd setup, but we made it work!
Stayed 4 nights in Nov 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos, Wenonah

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Lucy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Doubletree. Close to a fab shopping centre, just a 10 min walk. Great staff and fabulous views of the city. My go to hotel in Santiago.
Stayed 3 nights in Sep 2024

10/10 Excellent

Fabio Simoes

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Frank

Business traveler
Liked: Staff & service
On the first morning of my stay, the room had no running water.
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria Eugenia, Santiago de surco

Liked: Cleanliness, staff & service, property conditions & facilities
La localización. Espectacular Atención excelente Habitaciones cómodas
Stayed 4 nights in Jul 2024

6/10 Okay

Guido

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
O hotel é confortável e bem localizado, porém se tiver compromisso em horário de pico e precisar pegar um táxi ou Uber, demorará em chegar. Equipe de recepção atrapalhada, pedem Seu cartão para deixar um voucher aberto, quando vc chega para consumir no bar ou restaurante, o voucher não está aberto. Não lhe avisam que o QR code do quarto não manda o pedido de room Service ao restaurante, vc espera infinitamente o pedido que não chegará.
Stayed 5 nights in Jul 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
I really love all in Doubletree Hotels. This has a nice view in every room. Delicious breakfast and kind people. Thanks always.
Stayed 1 night in Jul 2024

10/10 Excellent

Katia, San Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La amabilidad del personal nos hizo sentir ademas de bien atendidos, acogidos. la comida excelente, la ubicacion para nuestros fines inmejorable. tenemos que destacar el trato de Natalia (mucama), en el restaurante a Nicolas, Maximo, Gabriel, Claudio Pollini, pero en realidad todos nos acogieron cálidamente. Gracias, repetiria sin pensarlo
Stayed 9 nights in Jul 2024

10/10 Excellent

Rajiv

Stayed 1 night in Jul 2024

10/10 Excellent

Takahide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from 17 floors is breathtaking.
Stayed 4 nights in Jun 2024

6/10 Okay

Nathan

Traveled with partner
Disliked: Property conditions & facilities
Even though the hotel is pretty new, it’s pretty beat up in some spots. It had a sewage smell covered up with air fresheners throughout. The air conditioning was disabled because it was winter (why would do that???!), but the room was way too hot for comfortable sleeping. It does have nice views, was clean, is quiet and close to shopping and restaurants. The breakfast buffet was decent but overpriced at $20USD per person.
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy lindo y muy bien ubicado en Vitacura
Es un hotel muy lindo cómodo y bien ubicado. Muy cerca del Parque Arauco. Para caminar por Alonso de Cardova. Y Casa Costanera. Zona muy linda.
Stayed 3 nights in Jun 2024

2/10 Terrible

Rony

Stayed 2 nights in Mar 2024

10/10 Excellent

Wenjuan

Stayed 1 night in Apr 2024

10/10 Excellent

Lai Fan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place, I just don’t understand a sink (hand wash facility) in the middle of the room
Stayed 3 nights in Mar 2024

10/10 Excellent

Marlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024