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Hotel Gran Palace

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Gran Palace

Breakfast buffet
Living area
Meeting facility
Bathroom
Gym

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Huerfanos 1178, Santiago, 8340420
  • Plaza de Armas
    4 min walk
  • Palacio de la Moneda
    4 min walk
  • Metropolitan Cathedral
    6 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    15 min drive

Room options

View all photos for Standard Triple Room

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Large Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Standard Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Business Single Room

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Business Single Room

  • Sleeps 1
  • 1 Queen Bed

View all photos for Exclusive Apartment

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Exclusive Apartment

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, free cribs/infant beds, rollaway beds

Standard Quadruple Room

  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for 1-Bedroom Apartment Executive With Air Conditioning

Minibar, in-room safe, free cribs/infant beds, rollaway beds

1-Bedroom Apartment Executive With Air Conditioning

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room With Air Conditioning

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Double Room With Air Conditioning

  • Sleeps 3
  • 1 Full Bed(s)

View all photos for Twin Room With Air Conditioning

Minibar, in-room safe, free cribs/infant beds, rollaway beds

Twin Room With Air Conditioning

  • Sleeps 3
  • 2 Twin Bed(s)

View all photos for 1-Bedroom Apartment Executive With Kitchen

Minibar, in-room safe, free cribs/infant beds, rollaway beds

1-Bedroom Apartment Executive With Kitchen

  • Sleeps 3
  • 1 Queen Bed(s) OR 2 Twin Bed(s)

Similar properties

Front of property

Mercure Santiago Centro

Pool
Pet friendly
Free WiFi
Restaurant
4.2 out of 5, Very Good, (924)
The price is $117
per night
$117 total
includes taxes & fees
Jan 20 - Jan 21
Mercure Santiago Centro

About this property

Hotel Gran Palace

3-star hotel in Downtown Santiago
Along with a conference center, this smoke-free hotel has a business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Gran Palace offers 107 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided daily.

Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3-star property consist of a business center and 10 meeting rooms. Guests can enjoy a complimentary breakfast. Event facilities measuring 12917 square feet (1200 square meters) include a conference center. This Santiago hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Gran Palace is a smoke-free property.

A complimentary breakfast is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Pool

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (12,917 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during December, November, January, February, March, and October:
  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 26.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 26.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Hotel Gran Palace Santiago
Gran Palace Santiago
Gran Palace
Hotel Gran Palace Hotel
Hotel Gran Palace Santiago
Hotel Gran Palace Hotel Santiago

Hotel Gran Palace Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 56 out of 129 reviews" "
Rating 8 - Good. 48 out of 129 reviews" "
Rating 6 - Okay. 10 out of 129 reviews" "
Rating 4 - Poor. 9 out of 129 reviews" "
Rating 2 - Terrible. 6 out of 129 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Ashish

Liked: Cleanliness, staff & service
Good but noise difficulties
It is very conveniently located. Noise in general was way too much. AC unit and street noise. People are friendly. Would recommend for people with families. Internet was surprisingly good.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great! I was allowed to check -in early which gave me time to explore Santiago. The hotel is located right along the main drag so is very convenient. The breakfasts are great and the views are amazing . Highly recommend this hotel !
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had a medical emergency and the staff was very helpful. Staff was very friendly. Problems: non-functioning safe, phone, and some lights. Also level of safety in usage of shower was poor.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Great place, the room was a bit small but it had everything i meeded
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Mich, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and went out of their way to ensure our comfort and safety
Stayed 9 nights in Nov 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The showers condition / hot water is pathetic. The AC was leaking water into the room. Sink no hot water .
Stayed 4 nights in Sep 2019

4/10 Poor

Anonymous

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff. Friendly and helpful. Breakfast buffet was okay, a good amount of choices.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great property with really nice amenities and a lovely staff.
Stayed 5 nights in Jan 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hotel staff, quiet hotel, and nice breakfast.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic place, best location, great staff, good breakfast, rooms were a little small but still nice.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to everything. Great service
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent location, the property is close to historic places and metro stations... everything liked me.
Stayed 3 nights in Mar 2019

10/10 Excellent

BillBoehlert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran Palace is a very nice hotel right in the center of Santiago. The staff is very helpful and friendly, and the rooms are very nice.
Stayed 1 night in Mar 2019

10/10 Excellent

BillBoehlert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in is very easy. The staff are courteous and helpful. It has a lot of great facilities like a gym, hot tub, and pool, but we didn't use them because we were too busy exploring Santiago. This visit the room wasn't as big as on our first stay, but still it was very comfortable. There is also a very good breakfast.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location. Friendly helpful staff in reception. Good food in restaurant reasonable price. A little run down but good for the price.
Stayed 6 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the center. Friendly workers. Great breakfast. Closer to all the attractions.
Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff walked the extra mile to help with everything we needed. Thank you
Stayed 2 nights in Nov 2018

10/10 Excellent

Ninfa, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located, staff friendly and helpful, most spoke english
Stayed 6 nights in Sep 2018