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Hotel HW Express

3.0 star property

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Photo gallery for Hotel HW Express

Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets
Free daily buffet breakfast
Reception
Junior Double Room | In-room safe, soundproofing, free WiFi, bed sheets
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
60 San Antonio, Santiago, Región Metropolitana, 8320259
  • Santa Lucia Hill
    ‪6 min walk‬
  • Plaza de Armas
    ‪7 min walk‬
  • Palacio de la Moneda
    ‪9 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Deluxe Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Junior Double Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, soundproofing, free WiFi, bed sheets

Standard Room

  • City view
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel HW Express

3-star Santiago hotel, connected to a rail/subway station in Downtown Santiago
Along with a snack bar/deli, this hotel has a coffee shop/cafe and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk. Change of towels is available on request.
Hotel HW Express offers 40 air-conditioned accommodations with laptop-compatible safes and hair dryers. LED televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and change of towels can be requested.

Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Santiago hotel also offers concierge services and an elevator. A total renovation of this property was completed in April 2024.

Hotel HW Express has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Renovated entire property - April 2024

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel HW Express Hotel
Hotel HW Express Santiago
Hotel HW Express Hotel Santiago

Hotel HW Express Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5 out of 11 reviews
Rating 8 - Good. 6 out of 11 reviews
Rating 6 - Okay. 0 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent spot for a night or two

Room was large and very nice. Bathroom was nice and shower was excellent. Wifi signal was strong. Breakfast was decent. My room was on the 3rd floor and road noise was significant. As we were trying to check out, we realized that all of our keycards had been deactivated prior to the posted check out time. We all had to go back to lobby, get our keys re-activated, go grab our bags, and go back downstairs to check out. Needlessly aggravating and a poor final impression for the stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Chia Yin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and friendly front desk staff! Thanks a lot!
Stayed 1 night in Mar 2025

8/10 Good

Leigh

Business traveler
Liked: Cleanliness, amenities
Not bad
Stayed 3 nights in Jan 2025

8/10 Good

Theresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was quite nice, a little dated in some areas, but served our purpose well. We really appreciated being able to set up a taxi through the hotel, for p/up and drop off for airport travel.
Stayed 5 nights in Jan 2025

10/10 Excellent

Said Selim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal excelente atención!! La limpieza impecable y muy buen desayuno!!!!
Stayed 2 nights in May 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Hotel com custo beneficio excelente. Boa estrutura e excelentes acomodações. Café da manhã basico mas gostoso. Perto de tudo, centro de Santiago ruim é apenas perto da estação central, não é o caso do HW.
Stayed 7 nights in Apr 2025

10/10 Excellent

David P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor hotel

Maravilhoso!! Adorei!! Pessoal da recepção nota 10.. Localização eu adoro ficar no centro então perfeita.
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes instalaciones, habitacion y desayuno completo. Muy recomendable. La entrada es muy estrecha y frente a una parada de bus, eso le resta visibilidad, pero lo importante son las instalaciones internas.
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Sehr guter Service, Frühstück Basic, Umgebung laut

Sehr hilfsbereit. Betten komfortabel. Umgebung sehr laut. Frühstück das notwendige, aber nichts besonderes.
Stayed 5 nights in Nov 2024