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Hotel Infinity Park Santiago

3.0 star property

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Photo gallery for Hotel Infinity Park Santiago

Front of property
Reception
Twin Room | Down comforters, in-room safe, desk, laptop workspace
Reception
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
54 Merced, Santiago, Región Metropolitana, 8320119
  • Patio Bellavista
    ‪4 min walk‬
  • Lastarria District
    ‪7 min walk‬
  • Santa Lucia Hill
    ‪9 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Twin Room

Twin Room | Down comforters, in-room safe, desk, laptop workspace

Twin Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room

Single Room | Down comforters, in-room safe, desk, laptop workspace

Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed

Down comforters, in-room safe, desk, laptop workspace

Double Room, 1 Double Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

About this property

Hotel Infinity Park Santiago

3-star Santiago hotel, connected to a rail/subway station in Downtown Santiago
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and free WiFi in public areas. Change of towels is available on request.
Hotel Infinity Park Santiago offers 39 accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Santiago hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Hotel Infinity Park Santiago features tour/ticket assistance and an elevator. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests.

Hotel Infinity Park Santiago is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CLP 3,500 to 4,000 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (60 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Built in 2015
  • Renovated entire property - June 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heated floor
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CLP 3500 to 4000 per person
  • Airport shuttle fee: CLP 29000 per vehicle (maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Infinity Park Santiago
Hotel Infinity Park Santiago Hotel
Hotel Infinity Park Santiago Santiago
Hotel Infinity Park Santiago Hotel Santiago

Hotel Infinity Park Santiago Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 26 out of 53 reviews
Rating 8 - Good. 11 out of 53 reviews
Rating 6 - Okay. 7 out of 53 reviews
Rating 4 - Poor. 3 out of 53 reviews
Rating 2 - Terrible. 6 out of 53 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Deziane

Stayed 4 nights in Oct 2024

2/10 Terrible

Yu-Ji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very strange/ show very uncomfortable action while I checked in. Room condition is bad, property is next to subway so quite convenient but also near the park so a lot of homeless people. Location near a few major tourist attractions but not recommended to stay there.
Stayed 1 night in Sep 2024

10/10 Excellent

Josselyn

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room felt very dirty, definitely look much better in photos.
Stayed 1 night in Aug 2024

10/10 Excellent

JOAO V

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

MATTHEW

Liked: Staff & service
Not many dining options in the immediate area.
Stayed 2 nights in May 2024

10/10 Excellent

Bruce

Great customer service
Stayed 7 nights in Jun 2024

6/10 Okay

GRASIELE

Business traveler
Liked: Cleanliness, property conditions & facilities
Una experiencia interesante.
La ubicación es excelente, cerca de varios puntos de interés. La cama del dormitorio no es muy cómoda, ni tampoco las almohadas. Tuvimos problemas con la puerta del dormitorio y necesitábamos pedirle a alguien que la abriera todo el tiempo. El personal fue útil para esto, pero fue incómodo para nosotros. el desayuno es simple y a la carta, lo que lo limita y, además, el personal de esta parte del hotel dejaba confundidas las opciones que tenemos que pedir. En este sentido, no vale la pena pedir el desayuno incluido. El trato con nosotros fue respetuoso y cordial. Para los brasileños es una opción interesante, porque los empleados entienden un poco, o hacen el esfuerzo de entender lo que se solicita.
Stayed 5 nights in Aug 2024

10/10 Excellent

DANIEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência foi top!
Stayed 7 nights in Jul 2024

10/10 Excellent

Jobair

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Daniela

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una mala experiencia. Un trabajador del staff del hotel trató de entrar en nuestra habitación y abrió la puerta mientras dormíamos a las 5:50 am. Éramos dos mujeres solas, por lo que es alarmante que un hombre quiera entrar en la habitación donde supuestamente buscamos seguridad. Luego del susto pedimos explicaciones por teléfono en recepción y solo nos dijeron que fue un error del número de habitación porque querían realizar limpieza a esa hora. No se cercioraron de quiénes se hospedaban en cada habitación y el administrador ni siquiera nos ofreció disculpas. Nos fuimos de este hotel a buscar otro. Aparte de ello, las habitaciones y baños requieren una mejor limpieza, especialmente las toallas, ya que pedimos nuevas toallas y seguían sucias, y no nos pudieron ayudar con una plancha luego de solicitarla en recepción. En general se requiere una mejora en la manera en la que el staff trata a sus huéspedes.
Stayed 6 nights in Jul 2024

10/10 Excellent

FRANCISCO, RENO

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to main square, churches, shopping and many attractions. Hotel staff Leonardo is the only English speaking employee.
Stayed 14 nights in Jul 2024

4/10 Poor

Thania

Disliked: Property conditions & facilities, room comfort
Good location but disappointing
Window faced a dark hole in the building. Door sensors make alarm sounds when they close which kept me up as a small alarm sounded every time someone left their room. Location is okay but glad I didnt stay long.
Stayed 2 nights in Jun 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
I had a pretty nice stay but there were a few issues - the card key reader on the door was broken, there were no hangers, and the safe was stuck locked. The staff did their best to help me. Luckily there was someone at the reception 24 hours to let me into my room. There were a few issues with cleanliness, but just in certain hard-to-get-to ares like under the bed and dresser. Also there was some sort of rave on the 8th floor in the dining area on Saturday night, which I was not counting on, because I was on the 7th floor, and I was flying out early on Sunday (I was out late myself Friday night, so I didn't notice one way or the other then). Also, though there was room service 24/7, supposedly, coffee wasn't available before 8 am on Sunday (not even in the dining area or lobby). Aside from this, I had very enjoyable stay and had everything I needed. I could not eat any of the breakfast options, because there was nothing gluten free, but they had some things like mango juice, which I enjoyed. The area around the hotel is walkable and filled with tons of restaurants, and there is a big street fair with lots of arts & crafts. It is not too long of a walk to the city center either. I would stay again (but maybe not on the top floor).

8/10 Good

Alexander, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Hernando

Stayed 1 night in Jun 2024

10/10 Excellent

Álvaro

Liked: Staff & service, amenities
Stayed 1 night in May 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Pelo preço está ok
O hotel é simples e pelo preço oferece algo justo. Só poderiam ser mais simpáticos no atendimento ao hóspede.
Stayed 4 nights in Sep 2024

8/10 Good

Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel legal com boa mobilidade, porém reservei com café da manhã e chegando lá me cobraram o café da manhã.
Stayed 5 nights in Sep 2024

10/10 Excellent

Kadja

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

FABIOLA

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
foi uma estadia boa , proximo a metro, proximo a bons restaurantes.
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi uma boa experiência ficar nesse hotel. Acomodação bem organizada. Agora, teve alguns barulhos de batidas na porta, mas isso foi em outros quartos. Mas, no geral, achei um bom hotel, com uma boa localização e um bom café da manhã. O pessoal foi gentil.
Stayed 7 nights in Aug 2024

2/10 Terrible

ROBINSON

Stayed 3 nights in Aug 2024

6/10 Okay

Ivan

Bom custo benefício
O hotel tem uma ótima localização próximo ao metrô Chuveiro quente Cama confortável Café da manhã bom Hotel tem um cheiro muito forte de um tipo de lavanda local,a porta do meu quarto não abria no cartão e fiquei toda estadia tendo que pedir na recepção para abrir sempre que eu precisava sair,os funcionários não falam português mas nós viramos com Google tradutor,café da manhã é servido como alacart além de ser limitado não podendo repetir . Travesseiro e roupa de cama poderia ser um pouco melhor. Café da amanhã é servido 7:30 e pra quem vai fazer passeios muito cedo não consegue comer antes de sair No geral pelo visto benefício achei que valeu a pena pelo visto benefício e localização.
Stayed 6 nights in Aug 2024