Skiing and snowboarding are not the only attractions at Hotel Loreto, where you can sip cocktails at the bar/lounge and take advantage of a rooftop terrace and complimentary wireless internet access.
Hotel Loreto offers 23 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.
This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.
Wireless Internet access is complimentary.
Hotel Loreto is a smoke-free property.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Train station pick-up shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Ski shuttle (surcharge)
Theme park shuttle (surcharge)
Food and drink
A bar/lounge
Things to do
Bicycle rentals
Family friendly
Free crib
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Outdoors
Barbecue grill
Rooftop terrace
Accessibility
Elevator (39 inch wide door)
More
1 building
3 floors
Banquet hall
Built in 2012
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Minibar
More
Air conditioning
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Loreto Santiago
Loreto Santiago
Hotel Loreto Hotel
Hotel Loreto Santiago
Hotel Loreto Hotel Santiago
Hotel Loreto Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Nice hotel with friendly staff - it looked like they were undergoing renovations while they were there, so not all of the amenities were available. The front desk staff were friendly and helpful. This is a great place to stay if you are leaving king for a quiet place that is within walking distance of great restaurants and parks
This is a very nice, comfortable property. The kitchen was not open so there was no breakfast, but there were cafes near by. The staff were incredibly helpful and friendly, nothing was too much trouble for them, If anything could improve it would be internet access which was patchy.
The Hotel itself is fine and good value for money - unfortunately the area around the hotel has deteriorated and was very dirty with rubbish strewn over the streets. The hotel is clean and tidy and the roof top seating area is nice. The rooms are ok but dated as are the bathroom facilities but for the price it was a good and value option to stay.
My special thanks to Christian at the desk, who went out of his way for me more than any hotel has in a very long time. He wasn't there when I xhexked out to thank him, which I regret.
Thomas
Stayed 3 nights in Apr 2023
10/10 Excellent
stephen
Traveled with family
Feb 19, 2023
Liked: Cleanliness, staff & service, amenities
Denise and Victoria were excellent at attentive to our needs and requests - not only regarding the property but also the local attractions.
This is the armpit of The city. unsafe neighborhood, filthy property, poorly functioning parking plumbing, bugs everywhere and they lock you in because the area is so unsafe and they don’t want nefarious characters entering. We checked in and checked out 20 minutes later. The photos you see online must have been taken many years ago. This is bait and switch! Of course done manager will respond to this review and apologize, offering to make it “right” next time- don’t buy it it! This place is more in line with a crack house than a hotel. You have been WARNED!
It's a small hotel, cozy and comfortable. After five days there we felt like we were home. The receptionists were wonderful, friendly, kind and very helpful. Our room was always clean.
The property is very depressing looking and different than the photos online. The bedding was very dirty, filled with stains. The staff are lovely and super nice. If you can spare the additional money, I would stay somewhere else.
Negar
Stayed 1 night in Nov 2022
10/10 Excellent
Nima
Aug 24, 2022
Nima
Stayed 3 nights in Aug 2022
6/10 Okay
Jonte, Washington
Apr 18, 2022
Liked: Staff & service
Disliked: Cleanliness, amenities
Positives:
The staff was friendly and available 24 hours a day.
The check-in and check-out processes were smooth.
I had a late flight, and they held my baggage on check-out day free of charge.
The hotel is within walking distance of fantastic restaurants and clubs.
Recommendations:
THE HOTEL CAT - the hotel has a cat named Luna. Luna roams around the hotel at her leisure. It would be nice to let guests know this before in case anyone is allergic to cats.
CLEANLINESS- The hotel was not clean. It had a layer of dust on the furniture and in the rooms. The hotel has hardwood floors, and the dirt is obvious. My bathroom was not clean before my arrival. There was hair around the toilet, and the drinking glasses in the hotel room were not properly cleaned. During my three-night stay, my room was not cleaned.
AMENITIES - The hotel did not provide the complete list of amenities listed on the webpage and their guest-welcome pamphlet. It is essential to update all websites, brochures, and third-party websites with accurate information. The hotel did not serve breakfast, and there was no bar. The concierge service was non-existent. The rooms were not cleaned daily. The tour/ticket assistance was not available.