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Hotel Nippon

3.0 star property

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Triple Room | Minibar, in-room safe, individually decorated, individually furnished
Garden
Buffet
Reception
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Barón Pierre de Coubertín 62, Santiago, Region Metropolitana, 8330018
  • Pontifical Catholic University of Chile
    ‪5 min walk‬
  • Catholic University Clinical Hospital
    ‪7 min walk‬
  • Medical Center Hospital Worker
    ‪7 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Minibar, in-room safe, individually decorated, individually furnished

Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, individually decorated, individually furnished

Single Room

  • 226 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Triple Room

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Single Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Triple Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Triple Room Standard

  • Sleeps 4
  • 3 Twin Bed(s)

View all photos for Twin Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Twin Room Standard

  • Sleeps 3
  • 2 Twin Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, individually decorated, individually furnished

Double Room Standard

  • Sleeps 3
  • 1 Full Bed(s)

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About this property

Hotel Nippon

3-star hotel in Downtown Santiago
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Hotel Nippon offers 36 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 25-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 3617 square feet (336 square meters) include a conference center. This business-friendly hotel also offers a library, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 100 km and a beach shuttle. Complimentary self parking is available on site.

Hotel Nippon is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
RESTAURANT VIÑAS DE CHILE - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle available
  • Area shuttle (surcharge) up to 100 km
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RESTAURANT VIÑAS DE CHILE

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (3,617 square feet of space)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Nippon
Hotel Nippon Santiago
Nippon Santiago
Hotel Nippon Hotel
Hotel Nippon Santiago
Hotel Nippon Hotel Santiago

Hotel Nippon Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 101 reviews
Rating 8 - Good. 38 out of 101 reviews
Rating 6 - Okay. 21 out of 101 reviews
Rating 4 - Poor. 13 out of 101 reviews
Rating 2 - Terrible. 3 out of 101 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel in Santiago for the price
Nice budget hotel, bit tired in places but fairly clean. Really helpful and friendly staff - organised and airport transfer super quick and allowed me to check in early. There is a bit of road noise but it's not a particularly busy road late at night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Francis

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel close to the plaza, close to two subway stops as well.
Stayed 3 nights in Aug 2024

8/10 Good

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Get what you pay for!
The staff was really good and spoke very good english. The breakfast was just coffee, juice, toast and some type of sliced meat, but it was fine. The room was disappointing; no refrigerator, no coffee pot, basically just the beds and a small table. The beds were ok, the pillows were shot.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el Hiddenbar. Lo recomiendo.
Stayed 1 night in Jul 2022

8/10 Good

Nathan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Mediochre hotel
Receptionist had us wait outside for about 45 minutes. First he said there was no reservation to my prebooked reservation and then he said no rooms and then some rooms popped up. Was a disappointing first impression and not how clients to a hotel should be treated. Once we were in, everything was in order. Room was clean and comfy, TV too small, breakfast is very mediochre. Due to covid, everything is closed inside. MEDIOCHRE
Stayed 2 nights in Apr 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Positive The room dimentions, the bed confort, the safety box Negative Hotel is very near the conflict área Air Condictioner old & noisy The staf went out at 31Dez without cleanning the room :(
Stayed 3 nights in Dec 2019

8/10 Good

Birte, Peterborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Metro and easy to get around , a very nice place to eat right next door, brought our own wine
Stayed 2 nights in Dec 2019

4/10 Poor

Peter

Liked: Property conditions & facilities
Disliked: Staff & service
Ok choice if you don't expect an IVA refund
The hotel was of acceptable standard and well located, with an adequate breakfast. But the desk staff completely mis-handled the 19% IVA tax, so I definitely cannot recommend them. I contacted them twice beforehand about IVA handling (no reply) and then told the desk person at check-in that I was a foreigner. My Spanish isn't great but she said the price listed and charged had excluded IVA, so I left the matter until I had a chance to double-check. The Hotels.com confirmation clearly stated that the price "includes taxes and fees", meaning that the IVA deduction should have been applied. So I showed this to the desk manager, Andreina, on checkout. With this evidence, she agreed that the price we'd been charged should be reduced by "$12" - which she said she would refund to our card the next day. Unfortunately, this did not happen. When I emailed Andriena at the end of our travels she claimed the price on the listing didn't include IVA. I reminded her of our discussion at the desk and sent a screenshot of the Hotels.com price page showing the "includes...taxes" wording. That was a week ago - no reply at all. This is very poor behaviour and very different from our experience in other places in Chile. I see that there have been other reviews of Hotel Nippon mentioning issues with IVA. Simply put - if you don't want to handle it properly, then don't advertise misleading prices which imply that it is included. There are other, more honest, places to stay in Santiago.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Amenities
Room was extremely small, no complimentary drinking water, gave unnecessary concern about missing PID.
Stayed 1 night in May 2019

8/10 Good

Howard

Liked: Cleanliness, staff & service, room comfort
Ok Nippon
We felt the hotel could do with a makeover. The rooms were a little tired.
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Near to down town which is good
Stayed 2 nights in Mar 2019

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Yl, USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and good breakfast. Staff are friendly. The shower door seems not sealed well, which was leaking water.
Stayed 3 nights in Dec 2018

6/10 Okay

Jenny, Sydney

Liked: Cleanliness, room comfort
Convenient and safe area
I have mixed feelings about this hotel. Location is fine and within walking distance to lots of Santiago attractions. After being initially charged an extra 19% tax for paying in Chilean peso (reception said in English it was 1.19% so probably something lost in translation) hotel did finally let me switch to $US payment to avoid the tax after initially refusing that request. My understanding is that foreigners don’t need to pay that tax if hotel copies your immigration paperwork and has applied for exception for hotel with government. Beds are very comfortable and room is spacious. Bathrooms do need an update and some electricity switches weren’t working in room. Breakfast is OK but bread was hard as a riock. Don’t rely on reception calling you a taxi on departure. When I asked, they were going to call someone from far away and ‘pray that they would come’. We ended up walking down the street with suitcases and had a cab in 3 minutes. If you are looking for a basic place then hotel is fine, but we will look elsewhere in future.
Stayed 2 nights in Jul 2018

6/10 Okay

Francesca

Liked: Staff & service
Disliked: Property conditions & facilities
Needs some TLC
Nice and helpful staff. The hotel needs some TLC. In my room it was difficult to mix cold and hot water and the bath drain didn't work properly. Having stayed in other locations in Santiago I have seen better value for money.
Stayed 2 nights in Nov 2017

8/10 Good

Mariola, Toronto

Liked: Staff & service, room comfort
Very close to all major Santiago attractions
The hotel has super location, close to all major attractions: Plaza de Armas, Cerro Santa Lucia, Cerro San Cristobal. It is a small hotel, but it has all required facilities, the rooms are clean, the breakfast is ok. We had to switch rooms because of pipe noise, but the staff was very accommodating. And they have free parking if you travel by car!!!
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stayed and highly recommend
We stayed for two nights Independent weekend in July.We had 3 people and luckily booked a room with 3 separate beds. Location:Very convenient,in the city center, near metro station Baquedano Price:Reasonable Staff:Friendly,some staffs doesn't speak good English. Space:Adequate size with laminate floor comfort: Room temperature were cozy, bedding are soft and warm Bath:A little outdated, water was hot. Wi-Fi:Good speed Breakfast buffet: Nicely arranged. bread,fruit, yogurt,cereal, egg, sausage, cheese, coffee, juice, you name it. You may be asked the room number while entering the dinning room. Service: You can store your luggage before check in and after check out.

10/10 Excellent

Jenee, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
Overall great

4/10 Poor

Carlos, Boca, FL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible shower was too low and the bed was terrible

8/10 Good

Peter, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice at moderate cost
Apart from the fact that the hotel had misplaced our reservation (they had room and accommodated us), it was as expected and as reviewed. Small room but nice folks and OK continental breakfast.

8/10 Good

Alexandre

Stayed 2 nights in Oct 2024

10/10 Excellent

Paulo Vítor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Lúcia Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfatório
Um hotel Pode-se dizer Agradável Apesar de um pouco antigo Mas os funcionários trabalham tão bem o quarto limpinho atendimento de todos Probleminhas Com muita precisão Orientação sobre Capacidade como andar e meio de locomoção Recepcionista muito agradável as cuida dos quarto Trabalhando perfeitamente Para atender todas necessidades Dos hóspedes o café da manhã Também um pouco Restrito mas o suficiente para a gente se alimentar pela manhã Bons atendimentos Nota 10
Stayed 5 nights in Aug 2024

6/10 Okay

Cristiane

Stayed 2 nights in Aug 2024

10/10 Excellent

Cássio Avelino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024