Hotel Plaza El Bosque Ebro

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Plaza El Bosque Ebro

Indoor pool, sun loungers
Front of property
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking included
  • Breakfast available
  • Housekeeping

Explore the area

Map
Ebro 2828, Las Condes, Santiago, Region Metropolitana, 7550091
  • Costanera Center
    8 min walk
  • Milk
    1 min walk
  • Tobalaba Station
    6 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    27 min drive

Room options

Suite Ejecutiva, 2 camas Queen y sofa cama

  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

Standard Room, 1 King Bed

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite

  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Executive Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Executive Suite, 2 Double Beds

  • 538 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Suite ejecutiva, 2 camas Twin y sofa cama

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Sofa Bed

Similar properties

About this property

Hotel Plaza El Bosque Ebro

4-star hotel in Las Condes
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a snack bar/deli, and 24-hour room service.
Hotel Plaza El Bosque Ebro offers 179 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with cable channels. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Plaza El Bosque Ebro features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary covered self parking is available on site.

Hotel Plaza El Bosque Ebro is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
ENEBRO - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Park Club Piso 17 - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 15 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • ENEBRO
  • Park Club Piso 17

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Airport shuttle fee: USD 60 per vehicle
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Hotel Plaza El Bosque Ebro
Hotel Plaza El Bosque Ebro Santiago
Plaza El Bosque
Plaza El Bosque Ebro
Plaza El Bosque Ebro Santiago
Plaza El Bosque Ebro Santiago
Hotel Plaza El Bosque Ebro Hotel
Hotel Plaza El Bosque Ebro Santiago
Hotel Plaza El Bosque Ebro Hotel Santiago

Hotel Plaza El Bosque Ebro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 578 out of 1005 reviews" "
Rating 8 - Good. 320 out of 1005 reviews" "
Rating 6 - Okay. 73 out of 1005 reviews" "
Rating 4 - Poor. 18 out of 1005 reviews" "
Rating 2 - Terrible. 16 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Santiago

Stayed 4 nights in Aug 2024

10/10 Excellent

Stefan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly stuff. All you need is there and available. Very nice breakfast with a lot of fruit. Room cleaned every day which is very rare these days
Stayed 4 nights in Aug 2024

10/10 Excellent

Yu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lakeisha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Denis

Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo, Guayaquil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near shopping a good food, also safe for walk with the family
Stayed 3 nights in Jul 2024

10/10 Excellent

Mauricio

Stayed 2 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Plaza El Bosque Ebro was a nice addition to the Iguana experience. At first our family packed into a 4-bedroom suite but then the management upgraded us at no-cost. We are/were super appreciative of the gesture and the great customer service from the hotel staff who was attentive and accommodating. The hotel is about a 20 minute walk from the town center but still near some dining and very close to the tri-boder mark. Overall, a pleasant stay and recommend the hotel.
Stayed 4 nights in Jun 2024

2/10 Terrible

Qian

Business traveler
Disliked: Staff & service, amenities
The hotel amenity is very 80s. Door keycard reader requires multiple tries for entry. Their service also did not meet expectations. Specifically, I checked with the front desk first if I could have people over at the common area and they said yes but later their manager named Acecuna interrupted our gathering and threatened to call the Chilean police. Turns out, they just wanted us to move upstairs and buy drinks from their bar. I tried to explain the upsetting situation to their other manager Christopher Raton. But he just kept interrupting me and didn’t want to help at all. In the end, they charged me $100 for spot-cleaning a stain. The staff just seem extremely unprofessional and unempathetic at handling any situation. Really put a damper on my Chilean experience. AVOID! You deserve a better 5-star experience. Go to Intercontinental nearby instead.
Stayed 5 nights in Jun 2024

6/10 Okay

Auralba, WESTON

Stayed 6 nights in May 2024

8/10 Good

Karina

Stayed 1 night in Apr 2024

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really very comfortable. The room we booked has a bedroom and a living room and kitchen. Very comfortable and spacious. The staff were attentive and helpful. I just have to point out that I found the breakfast a bit poor compared to the quality of the hotel. We stayed 4 nights and they always served almost the same thing with little variety.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maji

Stayed 4 nights in Apr 2024

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location. Clean room and great service
Stayed 4 nights in Mar 2024

10/10 Excellent

Jan

Stayed 1 night in Mar 2024

8/10 Good

Richard

Stayed 3 nights in Feb 2024

10/10 Excellent

nancy, egg harbor twp

Stayed 3 nights in Feb 2024

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained. Very friendly staff. Very understanding of foreigns that helped us tremendously.
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Good clean room. Good size gym. Clean fresh breakfast. No complaints at all. 👍
Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Feb 2024

4/10 Poor

Marlene

Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel serves its purpose but nothing special
Overall hotel is ok (i didnt spent much time there). I’ve stayed here 3 times and each time it feels like the hotel gets a bit more worn down. One of the elevators didnt work and the bathroom in my room had a sewage smell from time to time.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jacqueline C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024

6/10 Okay

Margie

Traveled with family
Getting old and not well kept
Stayed 5 nights in Jan 2024

10/10 Excellent

Olabode

Liked: Cleanliness, staff & service, room comfort
Pleasure of staying at the Plaza El Bosque Ebro. Is a comfortable, traditional decor, clean property. The lobby was small but well decorated. The staff are friendly, helpful and kind. I stayed in an executive suite, which was my favourite room of my stay and has a wow factor. The location is good for the Costenera Center & district (5-10 minutes walk). With lots of other amenities nearby.
Stayed 1 night in Dec 2023