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Hotel Santa Lucia

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Santa Lucia

Hallway
Superior Apartment | In-room safe, free WiFi, bed sheets
View from property
Reception
Garden

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
Huerfanos 779/San Antonio 327, Santiago, Region Metropolitana, 8320000
  • Municipal Theatre of Santiago
    ‪3 min walk‬
  • Plaza de Armas
    ‪3 min walk‬
  • Santiago Town Square
    ‪5 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, free WiFi, bed sheets

Superior Room, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Apartment

Superior Apartment | In-room safe, free WiFi, bed sheets

Superior Apartment

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 431 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, free WiFi, bed sheets

Standard Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

In-room safe, free WiFi, bed sheets

Triple Room

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, free WiFi, bed sheets

Superior Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room Standard

In-room safe, free WiFi, bed sheets

Twin Room Standard

  • Sleeps 3
  • 2 Twin Bed(s)

View all photos for Double Room Standard

In-room safe, free WiFi, bed sheets

Double Room Standard

  • Sleeps 3
  • 1 Full Bed(s)

View all photos for Quadruple Suite Junior

In-room safe, free WiFi, bed sheets

Quadruple Suite Junior

  • Sleeps 5
  • 4 Twin Bed(s)

View all photos for Triple Room Standard

In-room safe, free WiFi, bed sheets

Triple Room Standard

  • Sleeps 3
  • 3 Twin Bed(s)

View all photos for Apartment Superior

In-room safe, free WiFi, bed sheets

Apartment Superior

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Room Superior

In-room safe, free WiFi, bed sheets

Room Superior

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Twin Room Superior

In-room safe, free WiFi, bed sheets

Twin Room Superior

  • Sleeps 3
  • 2 Twin Bed(s)

Similar properties

Front of property

Foresta Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.0 out of 5, Very Good, (181)
The price is $55
per night
$55 total
includes taxes & fees
Jan 25 - Jan 26
Foresta Hotel

About this property

Hotel Santa Lucia

3.5-star hotel in Downtown Santiago
Along with a restaurant, this hotel has a bar/lounge and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Santa Lucia offers 70 accommodations with safes and complimentary toiletries. Televisions come with cable channels.

Bathrooms include shower/tub combinations. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Santiago hotel also offers a terrace, tour/ticket assistance, and a garden.

Hotel Santa Lucia has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Hotel Santa Lucia has a restaurant on site.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 15 per night); reservations required

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Nearby parking fee: USD 15 per night(820 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Santa Lucia Santiago
Santa Lucia Santiago
Hotel Santa Lucia Hotel
Hotel Santa Lucia Santiago
Hotel Santa Lucia Hotel Santiago

Hotel Santa Lucia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 30 out of 121 reviews" "
Rating 8 - Good. 40 out of 121 reviews" "
Rating 6 - Okay. 24 out of 121 reviews" "
Rating 4 - Poor. 15 out of 121 reviews" "
Rating 2 - Terrible. 12 out of 121 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

valden

Liked: Amenities, property conditions & facilities
All good things to say about Santa Lucia—comfortable, affordable, quiet, helpful staff. Everything a person looks for in an urban hotel experience
Stayed 13 nights in Sep 2024

6/10 Okay

Warren

The first night we arrived we were put in a very rundown room,with very bright streetlights and no black out on the curtains.iasked for a better room and was given one and the experience improved, but staff were generally unhelpful, and did as least as possible to assist
Stayed 2 nights in Sep 2024

10/10 Excellent

Galo

Stayed 3 nights in Aug 2024

6/10 Okay

OWEN, CALGARY

Traveled with partner
Liked: Cleanliness, staff & service
Nice stay. Older building in older area. Rooms were small but adequate. Place was clean and staff was helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Valden

Friendly and helpful staff. Great breakfast. Quiet and tranquil atmosphere
Stayed 12 nights in Mar 2024

8/10 Good

Marie Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Feb 2024

6/10 Okay

ruixing

Liked: Staff & service
Too hot but can not open windows because noisy
Stayed 4 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location.
I liked this hotel a lot. The location is great and the staff were very friendly and helpful. They also spoke english which made things easier for me. I arrived at night and the area was a littlecreepylooking, but when I came out in the morning I found myself in the middle of a bustling shopping area. There were shops and outdoor seating to eat and many venders. I felt very safe in this area and had many places to choose from to eat. The hotel is old and the pictures don't exactly match, but it's clean, it smells clean. My room was freshly painted and looked great in the sunlight. One negative would be that my mattress was lumpy, but I would stay again.
Stayed 2 nights in Nov 2023

8/10 Good

PATRICIA CARROLL LOWNEY

Liked: Staff & service
WE WERE VERY ILL WHEN WE ARRIVED AND THE STAFF WERE MOST HELPFUL IN STORING OUR MEALS OUT AND REHEATING FOR US AS WE COULD BARELY MOVE. BREAKFAST WERE EXCELLENT. I WOULD STAY HERE AGAIN.
Stayed 2 nights in Nov 2023

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Hadas

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointing
very disappointing, we don't recommend it. PRO: location- only during the day. CON: VERYYY old facilities. poor internet connection poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything). poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!! NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame. cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible. Thank god it was for one night only.
Stayed 1 night in Apr 2023

8/10 Good

Iryna, Charlotte

Liked: Cleanliness, staff & service, amenities
The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.

6/10 Okay

Maria

Stayed 1 night in Nov 2022

6/10 Okay

Maciej

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was decent, staff super helpful and friendly. However, noise from the street annoying!
Stayed 2 nights in Dec 2021

6/10 Okay

John

Disliked: Property conditions & facilities, room comfort
Plain and Simple
The hotel was dated and very worn out. An earlier reviewer discussed a helpful concierge - there was no concierge. We were a party of two couples, one with a room on the third floor and the other on the fifth. There is only elevator service to the fourth floor. So we had to carry luggage up/down stairs. There is no air conditioning in the building. The rooms were quite warm. Each room had a desktop oscillating fan, without which it would have been intolerable. The daytime highs while we were there were mid-90’s. I should have guessed the condition by the price. The website photos are not representative of our rooms, which were dowdy, and 1-star hotel quality. But clean.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Decent, Nice Location
The location was great. The room itself was clean and simple. There is some street noise but it did not bother us.
Stayed 2 nights in Dec 2019

6/10 Okay

Susan and Steven

Liked: Cleanliness, room comfort
Santa Lucia Downtown Santiago Chile
The Santa Lucia is in a very convenient downtown location. The hotel is very basic. You have to take an elevator to the 4th floor to get the the reception area. Most of the people at the desk do not speak English, so if you really need to communicate in English, this hotel would not be a good choice. There are no tissues provided so bring your own
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you make your reservation be sure to ask for a room on the quiet side of the hotel: the Avenida San Antonio generates a lot of noise
Stayed 8 nights in Oct 2019

8/10 Good

Morikazu

Liked: Staff & service
just noize problem. Because room was roadside. otherwise everything is ok.
Stayed 2 nights in Sep 2019

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the middle of town easy walk to metro and down town, lots of resturants and cafes and good shopping. Dislike noisy if you book this hotel book an inside room very quiet well worth the money
Stayed 11 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the property. The staff was beyond wonderful, my room was fantastic, I loved how close I had everything I’m talking about steps from the hotel. Getting an Uber can be a little difficult because of the way the street is but honestly every time I go to Chile I manage on the metro it’s the fastest way around plus the station is a couple blocks away from the hotel it’s perfect.
Stayed 11 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Brian D.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Central location, very old and outdated
Stayed one night, overpriced. No elevator past floor 4, we had to take large suitcases in old freight elevator, not convenient at all. Toilet leaked
Stayed 1 night in Mar 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late check-in. Great Night Porter. Hotel bit tired
Night porter very helpful for our late check-in. Hotel located very centrally with good local facilitiies. Hotel quite tired.