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Hotel Torremayor Providencia

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Torremayor Providencia

Seasonal outdoor pool
Exterior
Superior Room | Premium bedding, minibar, in-room safe, desk
Interior
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Avenida Ricardo Lyon, 25, Providencia, Santiago, Region Metropolitana, 7500000
  • Costanera Center
    10 min walk
  • Gran Torre Santiago
    14 min walk
  • Apoquindo
    14 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    18 min drive

Room options

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, minibar, in-room safe, desk

Standard Twin Room

  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 Full Bed(s) OR 2 Twin Bed(s)

Twin Room Standard

  • Sleeps 2
  • 2 Twin Bed(s)

View all photos for Room Superior

Premium bedding, minibar, in-room safe, desk

Room Superior

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Room Superior

Premium bedding, minibar, in-room safe, desk

Room Superior

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

Triple Room Superior

  • Sleeps 3
  • 3 Twin Bed(s)

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$114 total
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Dec 11 - Dec 12
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About this property

Hotel Torremayor Providencia

3.5-star hotel in Providencia
This smoke-free hotel features a bar/lounge, a 24-hour business center, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a seasonal outdoor pool, and concierge services are onsite.
Hotel Torremayor Providencia offers 91 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 3.5-star property.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a seasonal outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Torremayor Providencia is a smoke-free property.

24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The seasonal pool will be open from December to February
No pets and no service animals are allowed at this property

Property is also known as

Hotel Torremayor
Hotel Torremayor Providencia
Torremayor
Torremayor Providencia
Hotel Torremayor Providencia Santiago
Torremayor Providencia Santiago
Torremayor Providencia
Hotel Torremayor Providencia Hotel
Hotel Torremayor Providencia Santiago
Hotel Torremayor Providencia Hotel Santiago

Hotel Torremayor Providencia Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 49 out of 141 reviews" "
Rating 8 - Good. 66 out of 141 reviews" "
Rating 6 - Okay. 14 out of 141 reviews" "
Rating 4 - Poor. 6 out of 141 reviews" "
Rating 2 - Terrible. 6 out of 141 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, property conditions & facilities
We travel to Santiago 2-4 times a year and always stay in the same area. Our usual places were booked so we reserved at Torremayor. The exterior was covered to prevent vandalism due to the current civil unrest. We watch Chilean news daily so we expected that. The interior was small but as expected. All services met our standards except the bathroom. It was totally without any surfaces for personal items. The toilet paper was beyond reach while seated..., it was mounted on the opposite wall. We had to put the paper on the floor beside the toilet. Remember, there is no counter surface. We had four days of laughing.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was within walking distance of many fine restaurants. Our room was clean and quiet. Staff were excellent and accommodating.
Stayed 2 nights in Apr 2019

4/10 Poor

CN, Brazil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Part of the staff is really nice, however not enough to compensate the lack of cleanliness, order (on my last night they didn’t leave floor towels, floor really dirty) and more importantly the bad heater (doesn’t work continuosly and when working is super noisy)
Stayed 3 nights in Jul 2018

2/10 Terrible

Guillaume, SF

Disliked: Staff & service, property conditions & facilities, room comfort
rip off
extremely noisy rooms, air conditioning is not working and loud beds are uncomfortable got robbed of my phone in front of the hotel (bicycle grab)
Stayed 4 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Room comfort
Very bad air conditioned. The noise from the street can be heard on 15th floor.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Worst service ever in my years of travel
I was assigned a room where the air conditioning wasn't cooling the room ever after leaving it on for a long time. The windows of the room could not be opened, so I went down to the front desk to tell them of the problem. They sent a technician up to look at it. He came to "fix" it. I waited another 30 mins and the room just never cooled, it's so warm that I'm unable to sleep. I had to go down again to tell them of the problem. I suggested that they change my room, but the receptionist says there are no available rooms, and he will send the technician up again. The technician turns up in my room with a fan. Not only did it not help, since the windows cannot be opened, it just ended up blowing warm air and the fan was extremely loud and noisy. I had to go down to the front desk for the third time and told him I cant sleep and I need a place to sleep. Finally, he gave me another room to sleep, but he says its for me to sleep for the night and the next day I have to go back to my original room. Next morning, I had to repeat the story to the new staff at the front desk and as usual, they said they will send a technician up to fix it. Even the new staff refused to change my room. After I have gone out for the day, I returned in the afternoon, only to find out that the air conditioner is still not functioning. For the 5th time, I had to tell them about the issue, and it is only now that they finally relented and gave me a new room.

8/10 Good

Mark, Perth, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, well located
Hotel Torremayor is a good value, well located hotel, a solid 4 star experience at a reasonable price

8/10 Good

Verified traveler

Liked: Property conditions & facilities
just ok hotel near city center close to many restaurants and metro station. needs better air conditioning -- one tip is to have one more card and let air conditioner running continuously even when you're out.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sandra R, Portland, OR

Liked: Cleanliness, property conditions & facilities
Great location
I chose this Hotel mainly for it's location, which was perfect for my needs. The room was not fancy but was ok. The included breakfast was just ok.

8/10 Good

Kantilal, Shrewsbury

Liked: Cleanliness, staff & service
good hotel
since it was a busy season,i was surprised that i was given a handycap room with no view,hotel was comfortable,i had booked this hotel nov 14 2014 hopping to get a better room,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
New hotel, some construction still being completed but not disturbing. Great location, close to everything.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Breno Cesar

Stayed 6 nights in Aug 2024

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo/beneficio
O atendimento foi sensacional. Principalmente o Daniel. Sempre amistoso, educado e prestativo. A localização do hotel é sensacional, próximo do costanera center, restaurantes, lanchonetes e McDonald’s em frente.
Stayed 1 night in Jul 2024

2/10 Terrible

chrystian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
O pior hotel que já fiquei!
O pior hotel que fiquei em toda a minha vida!! Quarto alagado, falta de toalhas, atendentes mal educados. Café da manhã sem nenhum tipo de variação…. Hotel pega turista.. o unico ponto positivo seria a proximidade do Costanera center. Região perigosa
Stayed 7 nights in Jun 2024

10/10 Excellent

Janaínna

Stayed 2 nights in May 2024

10/10 Excellent

Eduardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Bom, mas cafe mais ou menos e wifii pessimo
Boa localização. Cafe da manha ruim. Wifii pessimo.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Al llegar a la habitación, se encontraba sucia, con pelos rizados, uñas y el baño sin aseo, incluso habian papel higienico dentro de la taza del baño junto con orina, por lo cual olia pesimo. Tuvimos que llamar a recepcion para informar y al dia siguiente dejar una nota a la mucama para que realizara correcto aseo. Lo demas bastante bien
Stayed 3 nights in Nov 2021

10/10 Excellent

Leonardo

Stayed 1 night in Nov 2021

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo y conforable
Muy cómodo a excepción del calor de la habitación por la orientación de esta, que se solucionó conectando el aire acondicionado
Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Mi habitación estaba bien de frente a la calle y tenia mucho ruído por la noche. Pero aparte de eso estuvo todo bien. La habitación es bastante confortable. El desayuno sigue un protocolo de covid, y se le sirve a cada uno individualmente en su mesa, lo que para mí es un punto positivo. Sin embargo, la opción de desayuno es siempre la misma: panes, mantequilla, jamón y queso. Creo que hace falta una mayor variedad u opciones más saludables como frutas y yogurth.
Stayed 4 nights in Nov 2021

10/10 Excellent

Carmen

Stayed 1 night in Nov 2021