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Hyatt Place Santiago/Vitacura

3.5 star property

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Photo gallery for Hyatt Place Santiago/Vitacura

Indoor pool, sun loungers
Terrace/patio
Mountain view
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Room service
  • Housekeeping
$140
Dec 6 - Dec 7

Explore the area

View in a map
Avenida Americo Vespucio Norte 1597, Vitacura, Santiago, Region Metropolitana, 7630293
  • Place, Parque Arauco Mall
    ‪10 min walk‬
  • Place, Parque Araucano
    ‪13 min walk‬
  • Place, Clinica Alemana
    ‪18 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(45 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

View from room

Room, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(20 reviews)
  • 322 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(10 reviews)
  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

8.0 out of 10
Very good
(3 reviews)
  • 376 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 602 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 602 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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4.5 out of 5, Wonderful, 790 reviews
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About this property

Hyatt Place Santiago/Vitacura

3.5-star hotel in Vitacura
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Hyatt Place Santiago/Vitacura offers 160 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 46-inch LED televisions come with premium cable channels. Bathrooms include rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hyatt Place Santiago/Vitacura features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3239 square feet (301 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Hyatt Place Santiago/Vitacura is a smoke-free property.

Guests are offered a complimentary buffet breakfast.
Sky Gallery - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sky Gallery

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3,239 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 46-inch LED TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 50000 per accommodation, per week
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CLP 50000 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Hotel Santiago Vitacura
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura
Hyatt Place Santiago/Vitacura Hotel Santiago
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago Vitacura
Hyatt Place Santiago/Vitacura Hotel
Hyatt Place Santiago/Vitacura Santiago
Hyatt Place Santiago/Vitacura Hotel Santiago

Hyatt Place Santiago/Vitacura Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 263 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anna Claudia Monkemuller, Guatemala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, el personal súper amable. Muy recomendable
Stayed 11 nights in Jul 2025

10/10 Excellent

Hilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, although rooms need a bit of an update, but common areas pretty good and very nice staff. Good breakfast too!
Stayed 1 night in Aug 2025

8/10 Good

Lester

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great location friendly staff.

Front desk was very accommodating. Views were spectacular. Indoor Pool was oddly warm. There was a mini fridge but I wish there were a microwave. Close to a lot of amenities in walking distance ( food ,pharmacy , mall super market / groceries) good breakfast. The area seemed safe at night. Anything else not within walking distance is a 15-20 min cab ride away ( $8-$15)
Stayed 6 nights in Aug 2025

10/10 Excellent

Gregory, West palm beach

Traveled with partner
Liked: Amenities
Fantastic view! And perfect location!
Stayed 1 night in Aug 2025

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Hilda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, I think the rooms need a bit of upgrading, though. The toilet in our room never fully flushed, and it took several attempts to flush it completely every time. The safe didn't work. The coffee maker was a bit hit and miss. However, the staff was extremely nice, the breakfast was quite good, with many options, and the hotel's location and facilities were very clean and nice. I think maybe upgrading the rooms a bit would be good, but it was a good option for our stay in Santiago.
Stayed 1 night in Aug 2025

10/10 Excellent

Jimmy De

Stayed 5 nights in Jun 2025

10/10 Excellent

Gabriel

Stayed 3 nights in Jun 2025

4/10 Poor

Julian

Traveled with family
Disliked: Staff & service
Estimados señores del Hyatt Place, Quiero manifestar mi profunda insatisfacción con la experiencia que tuve en su hotel. La calefacción de la habitación original nunca funcionó, a pesar de que enviaron a alguien a revisarla, solo salía aire frío. Me cambiaron de habitación, lo que ya fue una incomodidad teniendo tres niños conmigo No me ofrecieron ni servicio de botones ni el carrito para llevar las valijas a mi nueva habitación. Al llegar al nuevo cuarto, la calefacción tampoco estaba encendida, obligándome a llamar otra vez al técnico. Como si esto fuera poco, la cama del sofá no estaba preparada y, al pedir que la arreglaran, me informaron que no había personal disponible a las 9:30 pm de la noche, dejándome sin otra opción que hacerlo yo mismo. Considero esta situación inaceptable para un hotel de su categoría y espero que tomen las medidas necesarias para que esto no vuelva a ocurrir. Atentamente, Julian Arlin
Stayed 3 nights in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
I didn't like that Expedia offers one price and then charges another price when I arrive at the hotel. Why not tell the truth? I'm attaching the voucher for 250 when the price offered without taxes was 225.
Stayed 2 nights in Jun 2025

10/10 Excellent

fabiola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price the staff is attentive and polite
Stayed 2 nights in Jun 2025

10/10 Excellent

Ganzul

I liked the view from
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice

This is a trully amazing hotel. Brand new and impeccable conditions. Great rooms, gym and pool area. Location cannot be better. Breakfast is very good.
Stayed 7 nights in May 2025

10/10 Excellent

Aurea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Aurea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Xin

Stayed 3 nights in May 2025

10/10 Excellent

Xin

Stayed 3 nights in May 2025

10/10 Excellent

Chio

Liked: Cleanliness, property conditions & facilities
Location location location !
Stayed 1 night in May 2025

10/10 Excellent

Sheresse Pierre

Stayed 4 nights in Mar 2025

10/10 Excellent

Mara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el hotel, esta cerca de un mall y el desayuno muy bueno.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shailesh

Stayed 3 nights in Apr 2025

10/10 Excellent

Khristi

Stayed 5 nights in Mar 2025

10/10 Excellent

Maria Teresa

Stayed 3 nights in Apr 2025

10/10 Excellent

Catriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habotación era amplia con una zona con sillones y mesa, además de las dos camas. El desayuno variado con buenas opciones.
Stayed 3 nights in Mar 2025

4/10 Poor

magali

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Breakfast is not amazing especially if you stay many days. I add a battery issue with my car (my fault) but the reception was of no help and did not even offer me to call someone. I have never seen an hotel that does not even offer to give a phone number. I was alone with 2 kids and my flight on the evening… maybe they did not care because I was leaving. Service is always so good in Chile except at Hyatt.
Stayed 2 nights in Mar 2025