Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning. Change of towels is available on request.
Ibis Santiago Estación Central offers 132 accommodations with safes and hair dryers. Memory foam beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers and complimentary toiletries.
This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an area shuttle within 100 km and a shopping center shuttle. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Complimentary self parking is available on site.
Ibis Santiago Estación Central is a smoke-free property.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
CAFE VINO AND CIA - This wine bar specializes in Latin American cuisine and serves dinner only.
BAR - This bar specializes in Latin American cuisine and serves lunch, dinner, and light fare. Open 24 hours.
24-hour room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Area shuttle (surcharge) up to 100 km
Train station pick-up shuttle (surcharge)
Shopping center shuttle (surcharge)
Free self parking on site
Food and drink
Daily full breakfast available 6:30 AM to 10:00 AM for a fee: CLP 6,000 per person
2 bars/lounges
A restaurant
Snack bar/deli
Restaurants on site
BAR
CAFE VINO AND CIA
Things to do
TV in common areas
Family friendly
Free crib
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Garden
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
1 building
6 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Free crib
Memory foam mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with premium cable/satellite channels
Food and drink
24-hour room service
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately CLP 6000 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
ibis Estación
ibis Estación Hotel
ibis Estación Hotel Santiago Central
ibis Santiago Estación Central
Ibis Santiago Estacion Central Hotel Santiago
ibis Santiago Estación Central Hotel
ibis Estación Central Hotel
ibis Estación Central
Ibis Santiago Estacion Central
ibis Santiago Estación Central Hotel
ibis Santiago Estación Central Santiago
ibis Santiago Estación Central Hotel Santiago
ibis Santiago Estación Central Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Stayed here overnight for a long layover. Check in process was easy. There is a restaurant and mini snack bar on site. Super close to bus station. 15 minute car ride to airport. Room and bathroom was clean. Bed was comfortable.
This iBis hotel is recommendable for two reasons: (1) it is 24-hour staffed; and (2) it is centrally located near all transportation points including long-distance bus centers and a metro station (which gives you access to downtown Santiago with just one metro ride. As such, if you happen to fly in to Santiago as a staging area for your next trip to Valparaiso to board your cruise ship, you are at the right spot. Most importantly, the hotel takes good care of your luggage storage needs with a on-site security guard.
Gang
Stayed 1 night in Apr 2024
6/10 Okay
Sonia
Traveled with family
Apr 14, 2024
Think before booking
Very close to estacion central, so we thought that would be ideal but we were warned by everyone who knows Chile to avoid the area, especially at night but also by day, as it can be very unsafe. We cancelled but couldn't get any refund or voucher for another Ibis so we booked another hotel near Las Leones, accessible easily with Uber and much more suitable for a family with a little one. Nothing is worth risking our belongings and safety.
Sonia
Stayed 2 nights in Apr 2024
2/10 Terrible
Ariel
Traveled with family
Apr 12, 2024
Disliked: Cleanliness, staff & service, amenities
We couldn't make it due to delays with our flight from Cuba to Panama and from Panama to Santiago.
I sent an email to the hotel informing them about it.
The hotel staff never returned with a response or contacted me again.
We made it at the end by 5.30 am on the next day.
Door and shutters were closed and nobody to contact .
Very disappointed as I still got charged full price for something I never used with my family.
Definitely,I won't recommend or use for future staying in Santiago.
Ariel Funes
arielfunes73@gmail.com
Ariel
Stayed 1 night in Apr 2024
8/10 Good
Kamalakar
Apr 7, 2024
Staff are very helpful even though they do not speak much English.
This is not a safe area to stay in. You can watch people attempting to pickpocket and car jack from your hotel window. The staff are friendly, there is one front desk lady that does not care to be there nor does she want to be there.
A group of approx 20 arrived from airport at about 8:30 am and we told we had to wait for a 3 pm check in or pay for an early check in . With no amenities there and being in an unsafe area of town after 20 - 24 hours of travelling , needless to say we were very disappointed . Our room particularly was dirty . I washed all services down before unpacking . No instructions, no local advertising , no phone , no coffee , no fridge , no travel size toiletries , no microwave , no hand or face towels.
The staff attempted to help with language differences (successfully) . Dinner options were very minimal , and only available at 7 pm. Coffee was never available unless we paid for .
The worst part was the air quality . Many families complained of affects of using the A/C or heating as it instantly affected their breathing . Mold was apparent in our room . As an asthmatic , I found it very exhausting to breathe day in and day out . Now that I’m home , I have relief . The fire alarm regularly went off and we found this quite disturbing and alarming .
The environment in which the location is situated may seem a bit complicated, but it's convenient!
Lan
Stayed 1 night in Sep 2023
2/10 Terrible
Fabrizio
Traveled with family
Jul 19, 2023
Disliked: Staff & service
Did not help with luggage. Staff was not friendly
Fabrizio
Stayed 2 nights in Jul 2023
10/10 Excellent
Mark
Jul 12, 2023
Mark
Stayed 1 night in Jul 2023
8/10 Good
Patrick
Traveled with partner
Jun 10, 2023
Liked: Staff & service
Basic accommodation but conveniently located for the bus terminal. And the metro for down town transportation if desired. Good and economical location for airport buses.
Generally good. Excellent location next to subway and to my principle bus depot (Alameda). Quite a few food snack bars along with free breakfast. Room was comfy although I sometimes had to use the extra blanket when it got a little chilly at night, but I like chilly weather. Television worked but was confusing to use, although I seldom needed the television. The shower was harder than most to adjust due to having huge nozzle fixed above the ceiling. Trying to adjust the shower temperature could be tricky as it took a while for the water to warm up and some if could splash on the floor when was trying to adjust its temperature from the outside. But once it was warm, it was a fine shower. Staff were helpful and provided me with a desktop and mouse in the lobby which was excellent.