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InterContinental Santiago by IHG

4.5 star property

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Photo gallery for InterContinental Santiago by IHG

Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Breakfast available
  • Housekeeping

Explore the area

Map
Av. Vitacura 2885, Las Condes, Santiago, Region Metropolitana, 7550024
  • Gran Torre Santiago
    ‪6 min walk‬
  • Costanera Center
    ‪6 min walk‬
  • Parque Arauco Mall
    ‪3 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Business Lounge Access

Combined shower/tub, rainfall showerhead, hair dryer, bathrobes

Room, 1 King Bed, Business Lounge Access

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Twin Bed (Master)

Suite, 1 Twin Bed (Master) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Twin Bed (Master)

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Premium Room, 2 Double Beds, Tower (Main Tower)

Premium Room, 2 Double Beds, Tower (Main Tower) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 2 Double Beds, Tower (Main Tower)

  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room

  • 301 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Combined shower/tub, rainfall showerhead, hair dryer, bathrobes

Premium Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Tower (Main Tower)

Premium Room, 1 King Bed, Tower (Main Tower) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Tower (Main Tower)

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

InterContinental Santiago by IHG

4.5-star hotel in Las Condes
After a day on the slopes, return to InterContinental Santiago by IHG to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa. Housekeeping is available on request.
InterContinental Santiago by IHG offers 382 accommodations with minibars and espresso makers. 42-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). InterContinental Santiago by IHG helps provide the perfect ski vacation with ski storage and shopping on site. At the end of the day, order après-ski drinks at the hotel's bar.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A computer station is located on site and wireless Internet access is available for a surcharge. This luxury hotel also offers a sauna and a fitness center. Limited onsite parking is available on a first-come, first-served basis (surcharge).

InterContinental Santiago by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Terranée - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast only.
The Lobby Bar and Resto - This family restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Pasta e Basta - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Cafe Ritual - Onsite café. Open select days.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 20 per day)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 3-device limit
  • Available in some public areas: WiFi (USD 20 per day)
  • WiFi in public areas has a 3-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Self parking on site (USD 25 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 20 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Ritual
  • Pasta e Basta
  • Terranée
  • The Lobby Bar and Resto

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 19 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1995
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 to 25 per person
  • Fee for in-room wireless internet: USD 20 per day (3-device limit, rates may vary)
  • Fee for wireless internet in public areas: USD 20 per day (3-device limit, rates may vary)
  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Self parking fee: USD 25 per day
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel Santiago
InterContinental Santiago
Santiago InterContinental
Intercontinental Santiago Hotel Santiago
InterContinental Santiago Hotel
InterContinental Santiago

InterContinental Santiago by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 123 out of 313 reviews
Rating 8 - Good. 92 out of 313 reviews
Rating 6 - Okay. 48 out of 313 reviews
Rating 4 - Poor. 29 out of 313 reviews
Rating 2 - Terrible. 21 out of 313 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pablo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

fouad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the pool is lovely as location and seting
Stayed 1 night in Nov 2024

10/10 Excellent

Laurel S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. Pool was awesome!
Stayed 2 nights in Aug 2024

10/10 Excellent

aldana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espectacular hotel servicio y calidad
El hotel es 1000 puntos! Ubicación, atención, limpieza, servicio, todo!el personal MUY servicial! La calidad del desayuno es espectacular y toda la comodidad y servicios del hotel!!
Stayed 2 nights in Aug 2024

10/10 Excellent

alex

Stayed 1 night in Aug 2024

10/10 Excellent

Chao

Stayed 7 nights in Jun 2024

6/10 Okay

NATALIA, DURHAM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Stayed 5 nights in Apr 2024

8/10 Good

Stefan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Terribly noisy air conditioning and no internet access at the room, WiFi or cables, no help provided during the stay, had to go to the lobby to connect
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Stayed 4 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
While I only stayed one night. The room was spacious and modern. The bed was comfortable and I slept well!
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Stayed 4 nights in Feb 2024

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2024

10/10 Excellent

CESAR, Chula Vista

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Romina gladys luz, Chatworth

Business traveler, Traveled with family
Thank you!!
Stayed 2 nights in Dec 2023

4/10 Poor

Le Roux

Not worth the money
Stayed 5 nights in Nov 2023

10/10 Excellent

V D R

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

4/10 Poor

Ricardo

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location but old property and bad service
Stayed 5 nights in Oct 2023

10/10 Excellent

Ban Seuk

Stayed 4 nights in Jul 2023

8/10 Good

Jill

Stayed 1 night in Jan 2023