Intiwasi Hotel

3.0 star property

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December 2024
January 2025

Photo gallery for Intiwasi Hotel

Front of property - evening/night
In-room safe, individually decorated, desk, iron/ironing board
Lounge
Terrace/patio
Restaurant

Reviews

7.0 out of 10

Good

Popular amenities

  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Josue Smith Solar 380, Providencia, Santiago, Region Metropolitana, 7510169
  • Costanera Center
    8 min walk
  • Apoquindo
    12 min walk
  • Gran Torre Santiago
    13 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    18 min drive

Room options

Superior Double Room, 1 King Bed

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 1 Queen Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Intiwasi Hotel

3-star hotel in Providencia
This hotel features a restaurant, a coffee shop/cafe, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Intiwasi Hotel offers 21 accommodations with safes and complimentary toiletries. These individually decorated accommodations include desks. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis. The property offers extended parking privileges to guests.

Intiwasi Hotel has designated areas for smoking.

Intiwasi Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

More

  • 1 building
  • 3 floors
  • Built in 1940
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Intiwasi
Intiwasi Hotel
Intiwasi Hotel Santiago
Intiwasi Santiago
Intiwasi Hotel Hotel
Intiwasi Hotel Santiago
Intiwasi Hotel Hotel Santiago

Intiwasi Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 36 reviews" "
Rating 8 - Good. 11 out of 36 reviews" "
Rating 6 - Okay. 11 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 3 out of 36 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet! Nice staff! It is a family-owed place and makes you feel very homy.
Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Nice but overpriced
This $112USD room felt more like a $50-75 room. Rooms are very small, dusty and simple. It would be much better if the price was more reasonable.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the nicest hotels we stayed in in all of Chile.

10/10 Excellent

Lu, Lima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in providencia
its very well located, the staff members are extremly helpfull and nic, they made me feel at home! The internet wifi wasnt that great at the second floor but it was ok. I would totally stay again in Intiwasi, it was a great experience, I really felt like I was home.

6/10 Okay

Cris, Santiago

Liked: Cleanliness, staff & service
Good value
Not as great as others but adequate

4/10 Poor

Johan

Disliked: Staff & service
Overbooked ? What are my rights?
I arrived at 9 PM for a 2 night stay with a guaranteed reservation. All looked fine at checking in, I had a good sleep and I had to leave next day early at 7h30, so I was is too early for breakfast (only starts at this time). In the evening I came back after very intensive day for my second night, I found my luggage taken out of room ! Reason : 'My credit card was not valid?' First of all : why my credit card was accepted during reservation, given as guarantee, and later on refused? No clear answer. Furthermore they requested me to pay that first night... I only had my so called refused credit card. but when coming down to payment it worked well... I asked if I can get back in my room, they said : no, already taken by some body else. But surprisingly they already had a solution : they reserved apartment on other side of street. As I had no choice, language issues, I was tired, I accepted : horror...they put me in a very cheap apartment, no breakfast or internet, value might be not even half price but they forced me to pay in cash before I could get in apartment same amount as in hotel, bye bye money... So, sorry, never again, I was not handled correctly, never seen this before. I think they overbooked hotel otherwise this is a very strange way to treat the customer.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff. Extremely welcoming. Bathroom a bit tight. Breakfast limited to basics. But overall, convenient location and comfortable stay.

4/10 Poor

Robert, upstate NY

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, spotty breakfast and maid service
From the outside, this is a charming hotel shaped like a Swiss chalet. Location is excellent, close to Avenida Providencia and walking distance to markets, restaurants, and shops. Staff were extremely friendly and helpful. The downside is that rooms are quite small, especially the bathroom. Every day the maid moved our stuff around in the bathroom so that we had trouble finding it (evidence that she cleaned, though). Also, breakfast was always problematic because food supplies *always* were low or exhausted; this included plates and napkins. However, when we pointed it out to the reception staff (who took care of breakfast), they promptly and cheerfully replenished missing food --even going to the market to do so once. This issue arose because this is a small hotel and, evidently, they are concerned with waste and do not periodically check whether there is still food in the breakfast room. There is a kitchen adjacent to the breakfast room; the kitchen staff cook for a cafe that the hotel runs. When we and other guests asked the kitchen staff to help out with the food problem, they seemed irritated and stated that it was not their job. A sign directing guests to check with the reception staff for such matters would have been helpful. In summary, a charming hotel that is excellently located but rooms are very small, maid service was problematic, and breakfast service was spotty.

4/10 Poor

Regular traveller from Michigan, Michigan, USA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Cute hotel, with very small rooms and bathrooms.
To enter the bathroom I needed to move the bed, so I could open the bathroom door. Inside the bathroom my knees touched the opposite wall and I hit my head against it when sitting at the stall. I did request to be moved to a larger, more comfortable room. The indifferent response of the hotel clerk “they are all of the same size”. The hotel decoration is cute, reasonable clean and the hotel location superb. But I have to move out of this hotel as soon as I could, to a one closed by with normal size rooms, since I could not keep going to a bathroom away from the hotel or risk more bumps in my head.

8/10 Good

Edward, Venezuela

Liked: Staff & service, room comfort
Great location

10/10 Excellent

Maya, Tacoma,Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intawasi in Santgiago Chile-Lovely hotel!
We had a wonderful stay here, the staff were always ready to help and went well out of their way for us. The building was lovely and the breakfast was perfect! We couldn't have asked for anything better!! ---The Roxbys

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very kind owners!
At the last minute my reservation in Santiago was cancelled. I had intended to stay closer to the downtown area but I saw that from past review this was a nice place to stay. The owners were very kind and pleasant and went out of their way to help me. I had an early flight on Saturday morning and the owner herself drove me to the airport. She said that taxi service was unrealiable and did not want me worrying about getting to the airport on time! Great quiet and safe location. Easy access to the subway. Good shoping and restaurants a short walk from the hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, excellent atmosphere
Had a great experience overall. Staff were extremely nice and helpful. Will definitely come back. Highly recommended.

6/10 Okay

Danilo

Disliked: Property conditions & facilities, room comfort
Avaliando hotel
Localização do hotel é boa , porém a cama do hotel não é confortável a cama de casal e dívidida no meio causando um desconforto , coberta para dormir não são igual as que estão mostrando nas fotos que tem no perfil do hotel achei isso meio desagradável colocar um edredom top para foto e quando você chega lá é totalmente diferente.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Todo bien en general, muy chica la habitación. Excelente ubicación
Stayed 3 nights in Apr 2019

2/10 Terrible

Angelica

Business traveler, Traveled with partner
Muy mal! No respetaron mi reservación, y tuve que buscarme un hotel en la madrugada...
Stayed 1 night in Feb 2019

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una estadía tranquila
Stayed 1 night in Nov 2018

2/10 Terrible

JAVIER DIELI CRIMI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tenía agua caliente! Sin desayuno, ni cafetería para poder compra Sin estacionamiento Un horror
Stayed 3 nights in Aug 2018

6/10 Okay

dani_d8, argentina

Liked: Cleanliness, staff & service
Lindo, pero sin lujo
El hotel está muy bien hubicado, a 3 cuadras del subte y del costanera center. La zona es hermosa y el personal súper agradable. Las habitaciones son chicas, pero equipadas con aire acondicionado y duchas privadas.
Stayed 1 night in Feb 2018

6/10 Okay

Angela Maria

Disliked: Staff & service
Razoável
Café da manhã caro, sem reposição. Quarto e banheiro muito pequenos.
Stayed 1 night in Oct 2017

8/10 Good

jimena, Iquique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
volveria
La ubicacion es fantastica volvere.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

xu qi

Disliked: Cleanliness, staff & service
regular
regular. caro para lo que es !

6/10 Okay

gk

Disliked: Cleanliness, staff & service
regular
regular servicio malo. buena ubicación. habitaciones muy chicas.

8/10 Good

Gustavo, Mar del Plata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo y cerca de la Universidad San Cebaste
Muy bien. Tanto el check in como el out, sin problemas