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Ladera Hotel

3.5 star property

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Photo gallery for Ladera Hotel

Enjoy a serene poolside retreat with a stunning city view.
Relax in our stylish lobby with a seating area, bar, and TV.
Relax in style with comfortable seating and a beautiful view.
Enjoy a city view from the large window, with a round table and two comfortable chairs.
Two beds with brown headboards and white bedding, a large window offering a view of the outdoors, and a painting above the beds.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Hot Tub
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Los Araucanos 2021, Providencia, Santiago, 8320000
  • Costanera Center
    ‪11 min walk‬
  • Parque Arauco Mall
    ‪4 min drive‬
  • San Cristobal Hill
    ‪6 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Single Room, 1 Double Bed

View from room

Single Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 King Bed

View from room

Double Room, 1 King Bed

9.2 out of 10
Wonderful
(16 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Ladera Hotel

3.5-star hotel in Providencia
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a hot tub, and massage/treatment rooms. Housekeeping is available on request.
Ladera Hotel offers 36 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch LED televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ladera Spa has 1 treatment room. Services include massages and body treatments. The spa is open daily.
In addition to a full-service spa, Ladera Hotel features an outdoor pool and a hot tub. The hotel offers a restaurant. This 3.5-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a sauna, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Ladera Hotel has designated areas for smoking.

Restaurant Ladera - This restaurant serves breakfast and lunch.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Restaurant Ladera

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Terrace

Full-service spa

  • Body treatments
  • Couples treatment rooms
  • Massage
  • Spa open daily
  • Treatment room

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way)
  • Spa fee: USD 45 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from December 01 to March 15
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Ladera Hotel Santiago
Ladera Santiago
Ladera Hotel Hotel
Ladera Hotel Santiago
Ladera Hotel Hotel Santiago

Ladera Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 146 out of 219 reviews
Rating 8 - Good. 49 out of 219 reviews
Rating 6 - Okay. 14 out of 219 reviews
Rating 4 - Poor. 6 out of 219 reviews
Rating 2 - Terrible. 4 out of 219 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Staff & service, amenities, property conditions & facilities
Very nice place in a great neighborhood! Staff was very helpful!
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Nice central location, feels safe. Staff was very friendly and helpful. Our room was clean but some of the curtains were torn. Many of the rooms face a busy road and there was a lot of street noise at night
Stayed 1 night in Mar 2025

8/10 Good

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general buen hotel. El personal es amable y dispuesto a ayudar. Lo único que creo podrían mejorar, es ofrecer algún tipo de lavandería. Los clóset tampoco tenían colgadores. Finalmente la TV (servicio de cable) no ofrecía canales en inglés, que fue un inconveniente para mi pareja.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ladera hotel - rate it as one of best in Santiago!

Great location Providencia residential so all facilities at hand - restaurants, super, pharmacy, money changer etc... and only a short walk to teleferico - a must! Hotel in good condition, extremely helpful staff, restaurant and room service means you don't always have to go out!
Stayed 4 nights in Jan 2025

4/10 Poor

Evan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cons: AC didn't work. They didn't care to look into it much or follow up. Bed was ridiculously squeaky, Wifi kept disconnecting. Pros: most of the staff was friendly, nice design and upscale appearance of rooms and hotel overall, snack bar and fridge in hotel was convenient
Stayed 3 nights in Feb 2025

10/10 Excellent

BERKAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable/good amneties

Everything was very clean, the hotel is located in a nice neighborhood very close to San Cristobal Hill and Costanera tower. Everyone in the reception and restaurants was very attentive, I had a pleasant stay. Recommended!
Stayed 2 nights in Feb 2025

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Ladera hotel. All the staff were very warm and friendly and they arranged a welcome dish for my birthday which was much appreciated. The pillows were really quite firm and high for our liking but that's a personal preference. Breakfast was simple but good and the housekeeping staff were very thorough (even replacing soap bars when plenty of use still lift which we think is unnecessary). Location was great, with a short walk to the subway and some really nice restaurants. All in all we'd happily stay there again if in Santiago.
Stayed 3 nights in Feb 2025

8/10 Good

Bonnie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Ladera. Staff were extremely helpful during our 5 night stay, and communicated to us in English which was unexpected but certainly appreciated. We loved the modern feel, and our king room was quite spacious, although did miss not having a desk to work on. Due to the outside heat, it was difficult for the A/C to keep the room cool during late afternoon and early evening (despite keeping our drapes closed) as we were located on the sunny street side. Location was great, and there was a HOHO Bus stop just across the street! We also appreciated use of their bikes, and storage of luggage for a few days. Rooftop pool and bar service was nice. Overall, a great stay.
Stayed 6 nights in Feb 2025

4/10 Poor

Rodrigo, Anchorage

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Photos show more what reality is Bed comfortable, lobby old and need improvements.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jimena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and confortable place. Very near to shopping mall. This hotel offers a nice place to stay, friendly staff and great view in the last floor where is the swimming pool.
Stayed 1 night in Jan 2025

10/10 Excellent

Andy, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Safe area. Rooftop pool is a nice bonus. Room was large and clean with a good shower. Recommended!
Stayed 3 nights in Dec 2024

10/10 Excellent

Bahar

Stayed 5 nights in Dec 2024

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay close to many spots

Comfortable beds with great selection of fruits during breakfast. Staff is helpful. Bath products were well selected. Pool was nice to use. I’d stay here again when visiting Santiago
Stayed 2 nights in Dec 2024

8/10 Good

gustavo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautifully designed hotel. Needs to work on service and breakfast offerings. No towels at pools, random charges for minibar when no items were consumed during trip, no hand towels in room… Framework to be an extraordinary hotel is there with employees needing further training. Breakfast was bland and it wasn’t until our last day we were offered eggs. Yogurt offered was for kids and full of sugar with no nutrition value - funniest part is they had an extraordinary yogurt bar with no yogurt and when asked, said they were out of yogurt.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephane, Rockland

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely useful.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael, Sydney

Stayed 1 night in Nov 2024

10/10 Excellent

IAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic pastries at breakfast. Convenient location within a short walk of the metro and the cable car. Good sized, comfortable room. Helpful front desk staff. Although check-in is clearly stated as 3.00 pm we arrived quite early from a very long 14 hour flight so it would have been a nice gesture to show a little flexibility and allow us early check-in, I'm fairly sure rooms were available although I fully accept that the hotel was well within its rights to make us wait.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lymarie, Cayey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las facilidades del hotel son preciosas, limpias y con mucho estilo. El desayuno muy bueno y el personal amable.
Stayed 5 nights in Oct 2024

8/10 Good

MARGARITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Daana

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk and restaurant staff were great. room was clean, quiet and comfortable. Rooftop pool closed in winter but looks nice for when it is open. Breakfast was good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Tiphanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay near Costanera

The hotel was nice but some things were weird. I booked myself a day early as I would be way too early for the checkin. I hadn’t been allowed to pay online for some reason. I arrived to find they had cancelled my booking and tried to charge the entire stay plus a $300 deposit on my credit card. My credit card company rejected the transaction as they had no authorization from me. They did let me check in and didn’t charge me for one night and gave me free breakfast for my stay but still it seemed odd. Besides that it was a nice enough hotel. A staff member did disturb me at 6pm every night to check the minibar. I’m not sure why this couldn’t have been done during the day. Room is very nice and it’s close to the Costanera centre. Área is really nice and safe. Staff are friendly.
Stayed 6 nights in Jul 2024

10/10 Excellent

Manfred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice boutique hotel in safe quiet neighborhood within easy walking distance of downtown shops and restaurants. Rooftop pool is great for relaxing and catching sunrise and sunset over city. Very welcoming and helpful staff. Modern clean and comfortable rooms.
Stayed 2 nights in Jan 2024