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MR Apart

3.0 star property

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Photo gallery for MR Apart

Indoor pool
Departamento Suites | Minibar, in-room safe, desk, iron/ironing board
Departamento Suites | Private kitchen | Mini-fridge, microwave, oven, stovetop
Departamento 2 Ambientes | Minibar, in-room safe, desk, iron/ironing board
Departamento 2 Ambientes | Living area | TV

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Gym
  • Parking included

Explore the area

Map
Av. Pedro de Valdivia 164 - Providencia, Santiago, Region Metropolitana, 832100
  • Clínica Indisa
    ‪12 min walk‬
  • Costanera Center
    ‪14 min walk‬
  • Santiago Metropolitan Park
    ‪16 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪25 min drive‬

Room options

View all photos for Superior Apartment

Superior Apartment | Minibar, in-room safe, desk, iron/ironing board

Superior Apartment

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Departamento Suites

Departamento Suites | Minibar, in-room safe, desk, iron/ironing board

Departamento Suites

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Departamento Estándar (Uso Individual o Doble)

Minibar, in-room safe, desk, iron/ironing board

Departamento Estándar (Uso Individual o Doble)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Minibar, in-room safe, desk, iron/ironing board

Double Room, 2 Queen Beds

  • 291 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Departamento 2 Ambientes

Departamento 2 Ambientes | Minibar, in-room safe, desk, iron/ironing board

Departamento 2 Ambientes

  • 388 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Double Room Standard

Minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 3
  • 2 Twin Bed(s) OR 2 Queen Bed(s)

View all photos for Apartment Superior With View

Minibar, in-room safe, desk, iron/ironing board

Apartment Superior With View

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Full Bed(s) OR 1 Twin Sofa Bed(s) and 1 Queen Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Double Room Standard

Minibar, in-room safe, desk, iron/ironing board

Double Room Standard

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 Queen Bed(s) OR 1 Full Bed(s)

Similar properties

Lobby

MR Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.2 out of 5, Very Good, (334)
The price is $78
per night
$78 total
includes taxes & fees
Feb 25 - Feb 26
MR Hotel

About this property

MR Apart

3-star hotel in Providencia
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and concierge services are onsite. Limited housekeeping is available.
MR Apart offers 24 accommodations with minibars and safes. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Santiago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a fitness center.
MR Apart features an indoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

MR Apart is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.
MR Apart has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekdays only)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 16 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Minibar
  • Oven
  • Stovetop
  • Toaster

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property's swimming pool and fitness center hours are 7 AM-10:30 PM Monday-Friday and 9 AM-10 PM Saturday, Sunday, and public holidays.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 45 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50
  • Rollaway bed fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for one night of room and tax in refundable rates for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 7 AM to 10:30 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Apart Hotel Neruda
Apart Hotel Neruda Santiago
Apart Neruda
Apart Neruda Santiago
Hotel Neruda
Neruda Hotel
MR Apart Hotel
MR Apart Santiago
Apart Hotel Neruda
MR Apart Hotel Santiago
MR Apart (Ex Apart Neruda)

MR Apart Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 27 out of 80 reviews
Rating 8 - Good. 26 out of 80 reviews
Rating 6 - Okay. 15 out of 80 reviews
Rating 4 - Poor. 5 out of 80 reviews
Rating 2 - Terrible. 7 out of 80 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

7.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Thx
Stayed 1 night in Jul 2024

8/10 Good

Silvia

Traveled with partner
Stayed 4 nights in Jan 2024

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for business travellers
Good hotel for business travel in Santiago - well positioned and easy to access. The facilities were adequate if not outstanding but compared to a numebr of other hotels in the area this is very well appointed.
Stayed 6 nights in Oct 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Wifi failed often even after calling the technitian multiple times Air Conditioning unit failed and they never fixed it Location is great but facilities /amenities seem to be falling apart
Stayed 6 nights in Apr 2019

8/10 Good

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soup Spoons.
Neruda Apart @ Providencia offers an excellent location for tourism, shopping, business and good restaurants. Their staff is friendly and resourceful. Rooms are clean, spacious and quiet inspite the thick local traffic. This hotel is a few yards from popular shopping hubs and a well run subway system (Metro) which will take you to all corners of the capital. Beware of and stay away from peak/rush hours though. My wife and I enjoyed the amenities of Neruda Apart. It caught my attention that for breakfast hours there were dinner ware rather than common tea spoons. Going back and forth to Pudahuel Intl. Airport will take only 20 + minutes thanks to Santiago’s modern highway system. In a few words, Neruda Hotel provides tourists a great location and service for passengers of any kind.
Stayed 1 night in Dec 2018

6/10 Okay

Uri, Toronto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Ambivalent
Ran down, terrible mattress, took 3 days to fix a running nosy toilet, staff very nice people, except forgot to make the requested wake-up call, their english is infinitesimal. On the good side great/copious breakfast, excellent location
Stayed 5 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Too old , smell awful , bad service , bad amenieties , really bad experience

2/10 Terrible

joan, Miami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what it seems
Don't be misled by the image in their web page. The picture belongs to the main entrance to Hotel Neruda. It has nothing to do with the real entrance to Aparthotel Neruda, which is a hotel in the back of Hotel Neruda. Problems: -Rooms are old and with little maintenance. -Not very cleaned. I doubt they ever sweep (not to mention mop) the floors. Whatever we dropped, there it was after the room had been 'cleaned'. -Windows dirty. I don't think they have never been cleaned. -Towels old and used. Real rags. -No actual air-conditioning. Only one air cooler that worked only as a fan. With temperatures in Santiago that may reach 104 degrees, it was useless. -The hotel has neither a gym nor a swimming pool. Customers can access the gym next door, which has a small pool. However, the gym is even dirtier than the aparthotel, with broken machines and a small swimming pool impossible to be used since they have children courses the entire day. It closes Saturday afternoon and evening and Sunday the whole day. -Our phone did not always worked. The same happened with our door magnetized cars. Finally, our last day, they decided to send someone to fix the lock. -Rooms have assigned staff and depending on who was assigned to your room, you were treated nicely or they were rude with you. -Corridors, walls and floors need painting and repairing. -A mediocre breakfast buffet. Excellent fruit though. I wish I had taken pictures of the dirt in the gym.

6/10 Okay

Owais, Washington DC

Liked: Staff & service
Do-Able: Fantastic Staff
Comfortable yet not the best. Slight selection at Breakfast. Front Desk Service is incredible. Very Professional and even had a sweet lady from Michigan named Amanda who went out of her way to make I had the best experience Santiago had to offer an didn't get lost.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, comfortable, helpful staff

2/10 Terrible

Lyndsay, Miami

Very poor internet access
I had 2 nights booked at this hotel, but I had to leave after the first night because the internet connection was terrible. I was in Santiago for business, and reliable and fast internet access was a prerequisite when booking the room. It was neither fast nor reliable - anything but.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
downtown santiago
Apart Hotel Neruda located within walking distance to some sight seeing locations. If you feel comfortable on the subway you can easily get around the city. The room was clean but the hotel is on the older side but nice for the price. The front desk spoke english which is good because we do not speak spanish. 3.5 star

10/10 Excellent

SANDRA DOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência incrível, funcionários atenciosos, excelente localização. Café da manhã delicioso, super recomendo.
Stayed 6 nights in Oct 2024

8/10 Good

Fábio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exija apartamento no hotel e não no apart hotel
O hotel, no geral é muito bom e confortável, além de ser bem localizado. O que merece menção é que nos colocaram em uma unidade do "apart hotel", separada do hotel propriamente dito. Na área do apart era fácil notar que a conservação e a manutenção não eram as mesmas. Meu apartamento, por exemplo, tinha algumas "improvisações", como uma televisão muito pequena e que se misturava com a cortina e um aparelho de ar condicionado portátil, daqueles que possuem tubo ligado na janela e que são extremamente barulhentos.
Stayed 3 nights in Oct 2024

8/10 Good

Fernanda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Adonias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Laisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensacional
Amei me hospedar nesse hotel. O atendimento foi maravilhoso e a suíte com cozinha era um pouco antiga, mas muito limpa. Amei e se eu voltar em Santiago, me hospedarei lá novamente.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfeito em localização, ambiente tranquilo, otima limpeza, excelentes funcionários, restaurante com bom cardapio. Café da manhã eficiente.
Stayed 6 nights in Jun 2024

10/10 Excellent

valeria c g

Stayed 3 nights in May 2024

8/10 Good

Jaques

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

10/10 Excellent

Carlos

Stayed 1 night in May 2024

6/10 Okay

Sergio

Liked: Cleanliness
Stayed 5 nights in May 2024

8/10 Good

Daisy Teresinha Spalding

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Hotel, com otimas acomodacoes e atendimento. Café da manha acima da media, e funcionarios muito competentes e atenciosos.
Stayed 5 nights in Apr 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024