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NH Collection Plaza Santiago

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Plaza Santiago

Exterior
Premium Room | View from room
Indoor pool
Frette Italian sheets, premium bedding, pillowtop beds, minibar
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Pet friendly
  • Gym

Explore the area

Map
Avenida Vitacura 2610, Santiago, Region Metropolitana, 7550098
  • Costanera Center
    2 min walk
  • Gran Torre Santiago
    2 min walk
  • Clínica Indisa
    18 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    28 min drive

Room options

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, City View

View from room

Superior Room, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Premium Room | View from room

Premium Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, pillowtop beds, minibar

Junior Suite

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (View, Extra Bed 2 adults + 1 child)

View from room

Superior Room (View, Extra Bed 2 adults + 1 child)

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

Exterior

DoubleTree by Hilton Hotel Santiago - Vitacura

Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (919)
The price is $151
per night
$151 total
includes taxes & fees
Jan 12 - Jan 13
DoubleTree by Hilton Hotel Santiago - Vitacura

About this property

NH Collection Plaza Santiago

5-star Santiago hotel, connected to a shopping center in Providencia
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
NH Collection Plaza Santiago offers 159 accommodations with minibars and espresso makers. Pillowtop beds feature Frette Italian sheets and premium bedding. 49-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
NH Collection Plaza Santiago features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business amenities at this 5-star property consist of a 24-hour business center, 9 meeting rooms, and limo/town car service. This luxury hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, the property provides an area shuttle within 50 km and an airport shuttle (available 24 hours). Complimentary covered self parking is available on site, along with a car charging station.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
A Bras - Onsite restaurant.
24-hour room service is available.

Languages

English, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 50 km
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 13 to 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • A Bras

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 9 meeting rooms
  • Conference center

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 21 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to February 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 13 to 32 per person
  • Airport shuttle fee: USD 60000 per vehicle (roundtrip)
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Radisson Plaza Santiago
Radisson Plaza Santiago Hotel
Radisson Santiago Plaza
Radisson Santiago Plaza Hotel
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago
NH Collection Plaza Santiago Hotel
NH Collection Plaza Santiago Santiago
NH Collection Plaza Santiago Hotel Santiago

NH Collection Plaza Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 82 out of 1002 reviews" "
Rating 4 - Poor. 36 out of 1002 reviews" "
Rating 2 - Terrible. 16 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Koji, Signal Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good
Stayed 2 nights in Sep 2024

10/10 Excellent

Alejandro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Guillermo, Miami

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. Very nice and confortable room. Breakfast may have some opportunity to be inproved, though staff was very friendly.
Stayed 4 nights in Aug 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, room comfort
Si. Alisador ha abajado en comparación a mi última visita
Stayed 3 nights in Aug 2024

6/10 Okay

Ernesto

Business traveler
Stayed 2 nights in Jul 2024

10/10 Excellent

Gagan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

JORGE IVAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen, Grimsby

Traveled with partner
Great location near shopping, restaurants and transit.
Stayed 2 nights in Apr 2024

10/10 Excellent

mary

Liked: Amenities
This is a very centrally located hotel close to the Plaza de Arms and the funicular and many museums!
Stayed 1 night in May 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend staying at this hotel if you are visiting Santiago! They checked us in early, the rooms were clean and modern, the staff were friendly and the location is central to everything!
Stayed 3 nights in May 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is wonderful. the breakfast is amazing. Beautiful property, room service so convenient. Near the costanera center. Very nice neighborhood.
Stayed 5 nights in Feb 2024

6/10 Okay

Stephanie

Liked: Staff & service
Property need remodeling. Restaurant food is awful
Stayed 5 nights in Apr 2024

10/10 Excellent

Kay

Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a good location, beds are very comfortable had the best night sleep in ages. Wish we had more than the 1 night here! Also was walkable to restaurants, would stay at this hotel again
Stayed 1 night in Mar 2024

10/10 Excellent

Jacobo, SAN MARTIN

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, great staff i really enjoyed the upgrade
Stayed 2 nights in Mar 2024

10/10 Excellent

Kylie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five stars, veryyyy nice. Right beside the costanera center.
Stayed 1 night in Mar 2024

10/10 Excellent

Meltem, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for tours, access to great dining. Comfortable rooms and friendly staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Naji

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very good location, good foods, clean, service super slow meaning if u order soap, shampoo take for a long time to provided
Stayed 1 night in Mar 2024

10/10 Excellent

Nalini, Odenton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Excellent breakfast.
Stayed 2 nights in Mar 2024

10/10 Excellent

Felipe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2024

6/10 Okay

Francisco T.

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Would have rated this hotel 5 Stars except for 2 problems. Everything was good the first 4 days, then downhill fast. Problem #1, AC stopped working and it was hot and very dry. I had to go to work with my distributor. My Wife went and reported it, they did NOTHING. When I came back I went and complained strongly, took them an hour and a half to get another room ready for us ??? Problem #2, AC in new room ok but the Toilet was not fixed to the floor properly and rocked and rolled as if in an earthquake. Again I was out and my Wife Complanied, Nothing done. I went and asked for the hotel manager,he apologized and said it would be taken care of. Maintenance went to the room and played around for awhile, basically the toilet problem remained thge Same ! Good hotel with maintenance issues. Would I stay here Yes, but, I would check out Immediately if things are not right and I would demand a refund and go someplace else.
Stayed 7 nights in Feb 2024

10/10 Excellent

Leonardo A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel, mejor estadía. Para volver siempre.
Increíble hotel y ubicación. Lo tiene todo!! Volvería siempre. El personal fue siempre atento y cordial. Habitaciones increíbles, desayuno bufette completisimo.
Stayed 2 nights in Feb 2024

6/10 Okay

Christina

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Thiscis not a 5 star hotel, maybe a 3. The positive part of our stay was they were able to provide us with early check in to a room, but we cannit confirm is was the category we had paid for, since no receipt was ever provided, but after an overnight flight we took whar was given. Small sofa in room was stained, the faux leather headboard was peeling everywhere, there is a nespresso in the room, but you are provided with 3 free pods per stay. There are times that there are no English speaking staff on shift to answer questions.
Stayed 2 nights in Feb 2024