See all properties

NH Collection Santiago Casacostanera

3.5 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for NH Collection Santiago Casacostanera

1 bedroom, in-room safe, desk, blackout drapes
Shower, rainfall showerhead, eco-friendly toiletries, hair dryer
Exterior
Reception
Daily continental breakfast for a fee

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098
  • Casacostanera
    1 min walk
  • Bicentennial Park
    6 min walk
  • Santiago Metropolitan Park
    18 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    20 min drive

Room options

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room, City View

View from room

Superior Room, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, City View

1 bedroom, in-room safe, desk, blackout drapes

Premium Room, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

NH Collection Plaza Santiago

Pool
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1000)
The price is $164
per night
$164 total
includes taxes & fees
Jan 8 - Jan 9
NH Collection Plaza Santiago

About this property

NH Collection Santiago Casacostanera

3.5-star Santiago hotel, connected to a shopping center in Vitacura
A 24-hour fitness center, concierge services, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite. Housekeeping is available on request.
NH Collection Santiago Casacostanera offers 84 accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

NH Collection Santiago Casacostanera features a 24-hour fitness center, tour/ticket assistance, and concierge services. 3 meeting rooms are available. Public areas are equipped with complimentary wired and wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

NH Collection Santiago Casacostanera is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 36 for adults and USD 18 to 30 for children

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Fan
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 36 for adults, and USD 18 to 30 for children
  • Airport shuttle fee: USD 50 per vehicle
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

NH Collection Santiago Casacostanera Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 117 out of 212 reviews" "
Rating 8 - Good. 54 out of 212 reviews" "
Rating 6 - Okay. 14 out of 212 reviews" "
Rating 4 - Poor. 20 out of 212 reviews" "
Rating 2 - Terrible. 7 out of 212 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

8/10 Good

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta en buena condiciones y el precio razonable para un 3.5 estrellas. Junto a un centro comercial con buenas tiendas, restaurantes, cafeterías y cines. La ducha es muy buena pero esta en una jaula de cristal cerrada por el lado de la habitación de manera algo improvisada con una persianas en mal estado.
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan pablo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and rooms
Amazing location, easy checkin, great rooms, very new. Will vome again for sure
Stayed 2 nights in Jul 2024

8/10 Good

silvana

Stayed 1 night in Jun 2024

10/10 Excellent

Ramon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel great, though it lascks of a restaurante and parking lot the rooms are luxurious. My number 1 hotel in Santiago-.

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and Hotel very good
Stayed 7 nights in Apr 2024

10/10 Excellent

EMILIO JOSE, Atenas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was outstanding. We arrived early and they gave us access to the lounge to rest.
Stayed 2 nights in Apr 2024

8/10 Good

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2024

4/10 Poor

Georges

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Javier

Business traveler
Liked: Cleanliness, property conditions & facilities
Hotel bueno, pero con desayuno muy simple y fuera del hotel. En bar localizado a 30 m.
Stayed 4 nights in Mar 2024

10/10 Excellent

Pablo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to all the nice areas in Santaigo
Stayed 1 night in Feb 2024

10/10 Excellent

Adelina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente trato al huésped y servicio. Conveniente ubicación, cerca de buenos restaurantes y parque de la ciudad.
Stayed 3 nights in Feb 2024

8/10 Good

Juan

Stayed 3 nights in Jan 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in Santiago, and we enjoyed the convenience of this location, the hotel had excellent service, and it is next to great dinning and shopping options.
Stayed 4 nights in Dec 2023

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Juan

Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad service and low facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Martina

Stayed 5 nights in Aug 2023

10/10 Excellent

Karin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo
Bien ubicado al lado del mall. Amplia habitacion, cama super comoda al igual que las almohadas. Acogedora decoración
Stayed 1 night in Jul 2023

4/10 Poor

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Estadía de una noche
El hotel es cómodo, sin embargo me molesto que el agua de la ducha nunca se calentó como corresponde (solo tibia). El personal fue atento e intento ayudarme pero no lograron solucionar el problema. Aún no me devuelven el depósito de seguridad de la tarjeta
Stayed 1 night in Jul 2023

4/10 Poor

CAROLINA

Stayed 3 nights in Jul 2023

8/10 Good

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel un poco caro para los servicios ofrecidos.
El hotel es bonito, tiene buena ubicación, las habitaciones son muy cómodas, buena calidad de la cama. EL gimnasio es muy pequeño, cumple con los requerimientos básicos. No tiene restaurant, el desayuno es en un restaurant del mall, desayuno está ok pero nada especial. Ciertamente hay hoteles en Stgo con mucho mejor instalaciones y servicios por este precio. El estacionamiento se debe pagar por separado y es muy caro. Muy lindas vistas hacia el cerro San Cristóbal y la Cepal.
Stayed 1 night in May 2023

6/10 Okay

René

Liked: Cleanliness, staff & service, property conditions & facilities
There was an extremely noisy aerobics class that started from 6-9 AM everyday. I was in the third floor and still it was like been next to the gym. I reported it, they acknowledged it, but couldn’t do much. What a pity!
Stayed 4 nights in May 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to best side of Santiago! Staff was super pleasant!
Stayed 3 nights in Jan 2023