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Noi Vitacura

5.0 star property

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Photo gallery for Noi Vitacura

Indoor pool, outdoor pool, open 11 AM to 6 PM, sun loungers
Lobby
Couples treatment rooms, sauna, steam room, Turkish bath
Exterior
Room | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Breakfast included
  • Housekeeping

Explore the area

Map
Av. Nueva Costanera 3736, Vitacura, Santiago, Region Metropolitana, 7630428
  • Casacostanera
    ‪4 min walk‬
  • Bicentennial Park
    ‪7 min walk‬
  • Parque Arauco Mall
    ‪4 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Junior Suite King Room

Junior Suite King Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Junior Suite King Room

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for NOI Suite King Room

NOI Suite King Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

NOI Suite King Room

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe King Room

  • 430 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Suite King Room

Terrace Suite King Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Terrace Suite King Room

  • 753 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Signature NOI King Suite

Executive Signature NOI King Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Signature NOI King Suite

  • 1130 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room

Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room

  • 969 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Twin Room

  • 430 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Exterior

Mandarin Oriental, Santiago

  • Pool
  • Pet friendly
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (798)
The price is $506
per night
$506 total
includes taxes & fees
Mar 9 - Mar 10
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About this property

Noi Vitacura

5-star hotel in Vitacura
After a day on the slopes, return to Noi Vitacura to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa.
Noi Vitacura offers 87 air-conditioned accommodations with minibars and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 42-inch plasma televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Guests under 15 years old are not allowed in the swimming pool, health club, or hot tub.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. This hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant and a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This luxury hotel also offers a health club and a sauna. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Noi Vitacura is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Fronterizo - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Tramonto Bar - Overlooking the pool, this rooftop bar serves lunch only. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fronterizo
  • Tramonto Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (65 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels

Food and drink

  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 56000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 40000 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 56000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

The seasonal pool will be open from November 15 to April 30
Pool access available from 11 AM to 6 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 15 years old are not allowed in the swimming pool, health club, or hot tub
Guests under 15 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Noi Hotel
Noi Hotel Vitacura
Noi Vitacura
Noi Vitacura Hotel Santiago
Noi Vitacura Hotel
Noi Vitacura Santiago
Noi Vitacura Hotel
Noi Vitacura Santiago
Noi Vitacura Hotel Santiago

Noi Vitacura Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 283 out of 499 reviews
Rating 8 - Good. 124 out of 499 reviews
Rating 6 - Okay. 49 out of 499 reviews
Rating 4 - Poor. 33 out of 499 reviews
Rating 2 - Terrible. 10 out of 499 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jon

Business traveler
Disliked: Staff & service
Rooms dated, staff and service not what expected for price and location. Underserved.
Stayed 4 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Not a Five Star Hotel.
This hotel is ok. Jr suite room was very spacious. Bed was comfortable. But don’t be fooled this is not a 5 star hotel as advertised. It’s not even a 4 star hotel. This is a solid 3.5 star hotel. Service was average Hotel quality was average Breakfast was average. Location is average Hotel amenities are less than average Ya it’s not a bad place to stay. It’s just no 5 star hotel.
Stayed 2 nights in Nov 2024

2/10 Terrible

Martin, Hallandale Beach

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is wonderful. The hotel needs maintenance with the shower, curtains, AC and the bed was not a King size as described.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicolas

Stayed 2 nights in Sep 2024

10/10 Excellent

Crystal

Traveled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice rooms. Could do with a little refresh but all in all, good. Nice area - felt safe and walkable.
Stayed 1 night in Sep 2024

10/10 Excellent

Sabina, Oakville

Stayed 2 nights in Sep 2024

10/10 Excellent

Benita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place . Friendly staff.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Sabina, Oakville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were very helpful and professionally. The rooms were confortable and clean. The breakfast staff are very friendly. Location is far from city center but very safe. The location is in a vsry ruch area and don"t expect any friendly people. Ashame because the hotel is very elegant.
Stayed 2 nights in Sep 2024

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location. Nice modern boutique hotel but getting outdated floors in the room was warped from water damage and wear. Also the shaving kit is the worst ever , expectations were higher for a 220USD + / night hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

LUIS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Near great restaurants
Stayed 6 nights in Aug 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was effortless and truly relaxing thank you
Stayed 2 nights in Jul 2024

10/10 Excellent

Tais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over in Santiago
Stayed 2 nights in Jul 2024

10/10 Excellent

Crystal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jul 2024

6/10 Okay

German

Business traveler
Cold rooms.
Stayed 5 nights in Jul 2024

10/10 Excellent

Francisco, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities
Eclxcelent location
Stayed 3 nights in Jun 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

BRIAN

Stayed 1 night in Jun 2024

10/10 Excellent

maria, buenos aires

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, zona de restaurantes, muy linda y tranquila
Stayed 3 nights in Jun 2024

6/10 Okay

lou

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I always like staying at the NOI however it’s becoming very dated especially the rooms. Roof top still one of the better attractions but everything else feels old.
Stayed 7 nights in Mar 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs maintenance
Hotel is dated and dusty. AC doesn't seem to be well maintained and bathrooms are very uncomfortable. You need to step in a bathtub to reach the window.
Stayed 6 nights in Jan 2024

10/10 Excellent

Lizabeth

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property! Excellent breakfast, rooms were pretty, gorgeous spa with workout room, kind staff. Good restaurants and nice outdoor shopping center within walking distance. Definitely stay here.
Stayed 3 nights in Jan 2024

4/10 Poor

Monica, LOS ANGELES

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Lee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff. Rooms a really nice and both had great views. There’s a really nice shopping center one block away with cool brands for fashion and homewares. The hotel staff were very attentive and knowledgeable. Will definitely be back next time we’re in Santiago.