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Norus Las Condes

3.5 star property

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Photo gallery for Norus Las Condes

Seasonal outdoor pool
Family Apartment, 2 Bedrooms | View from room
Standard Apartment, 1 Bedroom | Private kitchen | Full-size fridge, microwave, oven, stovetop
Garden
Family Apartment, 2 Bedrooms | Living room | 32-inch flat-screen TV with digital channels, TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Pool
  • Dryer
  • Washer
  • Housekeeping
  • Barbecue grill

Explore the area

Map
El director 6000, Oficina 107, Santiago, Las Conde, 7580645
  • KidZania Santiago
    ‪17 min walk‬
  • Parque Arauco Mall
    ‪19 min walk‬
  • Costanera Center
    ‪5 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪25 min drive‬

Room options

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Premium bedding, down comforters, in-room safe, individually decorated

Standard Apartment, 1 Bedroom

  • 560 sq ft
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | Premium bedding, down comforters, in-room safe, individually decorated

Family Apartment, 2 Bedrooms

  • 893 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment, 3 Bedrooms

Family Apartment, 3 Bedrooms | Premium bedding, down comforters, in-room safe, individually decorated

Family Apartment, 3 Bedrooms

  • 1001 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

Similar properties

Seasonal outdoor pool

Views Cordillera

  • Pool
  • Kitchen
  • Washer
  • Pet friendly
4.6 out of 5, Wonderful, (92)
$85 nightly
The price was $99
The price is $85 total
All taxes and fees included in total
Views Cordillera

About this property

Norus Las Condes

3.5-star Santiago aparthotel, connected to a rail/subway station in Las Condes
A fitness center, a seasonal outdoor pool, and conference space are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Comforts include premium bedding and a down comforter, and guests will also find conveniences like a washer/dryer and a dining area.
Norus Las Condes offers 33 air-conditioned accommodations with washers/dryers and safes. Rooms open to furnished balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). 32-inch flat-screen televisions come with premium digital channels. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2025.

Recreational amenities at the aparthotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Norus Las Condes features a fitness center and a seasonal outdoor pool. Wireless Internet access is complimentary. Event facilities measuring 538 square feet (50 square meters) include conference space. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Santiago aparthotel also offers a terrace, barbecue grills, and multilingual staff.

Norus Las Condes is a smoke-free property.

Languages

English, Portuguese, Spanish

Property amenities

Ski

  • Ski equipment rentals nearby
  • Ski shuttle nearby

Pool/Spa

  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle nearby
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Microwave
  • Oven
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Bedrooms

  • Down comforter
  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Outdoor areas

  • Charcoal grill
  • Furnished balcony/patio
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • 538 square feet of conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Pets stay free
  • Service animals exempt from fees
  • Deposit: USD 300 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near the airport

Things to do

  • Bicycle parking
  • Gym
  • Bicycle rentals nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 2 buildings
  • 22 floors
  • 33 units
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Built in 2010
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Renovated - March 2025
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Republica árabe 670, Las condes]
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: USD 50 (roundtrip)
  • Pet deposit: USD 300 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: USD 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The seasonal pool will be open from December to March
Pool access available from 8:30 AM to 8:30 PM
Parking height restrictions apply

Property is also known as

Norus Apartments Las Condes Apartment Santiago
Norus Apartments Las Condes Apartment
Norus Apartments Las Condes Santiago
Norus Apartments s Cons tiago
Norus Las Condes Santiago
Norus Las Condes Aparthotel
Norus Apartments Las Condes
Norus Las Condes Aparthotel Santiago

Norus Las Condes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 89 reviews
Rating 8 - Good. 22 out of 89 reviews
Rating 6 - Okay. 16 out of 89 reviews
Rating 4 - Poor. 6 out of 89 reviews
Rating 2 - Terrible. 7 out of 89 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

EDUARDO

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
the location , excellent neighborhood and security
Stayed 22 nights in Jan 2025

6/10 Okay

Alejandro

Traveled with group
La propiedad está bien, pero la comunicación a través de la plataforma no es tan fluida.
Stayed 2 nights in Feb 2025

6/10 Okay

Alvaro Hector

Disliked: Cleanliness
This place leaves a lot to be desired. If it was taken care of better I would rate it higher. Checking and out is also a very odd procedure. They ask you at check out how you paid the deposit.
Stayed 19 nights in Nov 2024

10/10 Excellent

Diego

Stayed 3 nights in Jul 2024

8/10 Good

Rui

Liked: Property conditions & facilities
The property is in an excellent location, since I traveled there in winter the apartment was not cold, with a beautiful view of the Mountains. It could improve bathroom sanitization, and a little old-fashioned run-down furniture, other than that the apartment is functional and has the needed full kitchen for someone with celiac conditions or similar.
Stayed 3 nights in Jul 2024

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Norma

Stayed 8 nights in Apr 2024

6/10 Okay

Unnthor

Traveled with family
Good location, apartment is getting worn out, there is no contact with staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

EMRE

Stayed 6 nights in Dec 2023

4/10 Poor

Marcos

Stayed 9 nights in Mar 2023

6/10 Okay

Rosa

Stayed 2 nights in Mar 2023

10/10 Excellent

Daren

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Daren

Liked: Cleanliness, room comfort

Couple trip

Dulce was very kind and patient.!! Thank you Dulce.!!! The other front desk gentlemen were helpful too.!! Thank you Sir’s.!!
Stayed 6 nights in Jan 2023

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very poor management. Bad experience, no Customer Service at all.

8/10 Good

Juliana

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 8 nights in Jul 2022

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, room comfort

Highly recommended

Highly recommended! Great location and with all necessary utensils.
Stayed 6 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and good location away from the city. Strongly recommend
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to be able to do our washing and have breakfast in the Appartment
Stayed 2 nights in Dec 2019

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

first class apartment building

This is a first class apartment building, very quiet, and close to excellent restaurants and shopping. This is our second use of these and we shall return
Stayed 7 nights in Sep 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, affordable apartment hotel in one of Sa

We used this as a base for 1 week of skiing primarily at Valle Nevado and LaParva. The apartment totally suited us in comfort and style. The building has a huge, attractive attrium. It is a little bit confusing to check in as the office is in an office building adjacent. The concierge directed us to it. The neighborhood is excellent, but not a lot of restaurants nearby. However, the Korean restaurant across the street is excellent and authentic (based upon my more than 45 trips to Korea). A short hike north will get one into an area with a wider selection of restaurants.
Stayed 5 nights in Sep 2018

8/10 Good

Cindy

Great location, helpful staff, nice amenities, convenient transportation
Stayed 3 nights in Aug 2018

4/10 Poor

Stephanie, Dominican Republic

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Not so great

The apartment was nice at appearances but was super small!!! only 1 of 3 rooms had air conditioning and the other rooms had no fans or anything. the stove was electric and it lasted half an hour to work and sometimes it didn't even turn on.
Stayed 9 nights in Nov 2017

8/10 Good

Prakash

Liked: Cleanliness, property conditions & facilities, room comfort

Chile with a Smile

Its considered ok and acceptable considering their prices thats relatively cheaper than any hotel of this class - the ambiance is good no doubt - but ask for an extended check out till 13:00 and wow they flip saying no way - stipulated check out is 11:00 but this should definately change to 12;00 noon and possibly clients get an extension till 13:00 which is usually normal but they could not accomodate - they need do something about their towels that actually dont smell fresh
Stayed 2 nights in Jun 2017

10/10 Excellent

Walmir

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025