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Novapark

3.0 star property

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Photo gallery for Novapark

View from property
Interior
Standard Twin Room | In-room safe, desk, blackout drapes, soundproofing
Lobby sitting area
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Presidente Juan Antonio Rios 59, Santiago, Región Metropolitana de Santiago, 8320000
  • Barrio París-Londres
    ‪4 min walk‬
  • Paseo Ahumada
    ‪6 min walk‬
  • University of Chile
    ‪6 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | In-room safe, desk, blackout drapes, soundproofing

Standard Double Room, 1 King Bed

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed, Terrace

Junior Double Room, 1 King Bed, Terrace | In-room safe, desk, blackout drapes, soundproofing

Junior Double Room, 1 King Bed, Terrace

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Front of property

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About this property

Novapark

3-star hotel in Downtown Santiago
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a business center, a 24-hour front desk, and tour/ticket assistance are onsite.
Novapark offers 158 accommodations with safes and blackout drapes/curtains. 43-inch flat-screen televisions come with Netflix. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center, 2 meeting rooms, and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This Santiago hotel also offers multilingual staff, tour/ticket assistance, and a front-desk safe.

Novapark is a smoke-free property.

Cafetería Nova - This coffee shop specializes in local cuisine and serves breakfast and lunch.
Lobby Bar - Onsite sports bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 10 per day)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafetería Nova
  • Lobby Bar

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2017
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Netflix

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 10 per day (459 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Novapark Hotel Santiago
Novapark Santiago
Novapark Hotel
Novapark Santiago
Novapark Hotel Santiago

Novapark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 256 out of 543 reviews
Rating 8 - Good. 194 out of 543 reviews
Rating 6 - Okay. 58 out of 543 reviews
Rating 4 - Poor. 22 out of 543 reviews
Rating 2 - Terrible. 13 out of 543 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica, ROSEMEAD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is in the center but not in the main road. A lot of convenient store and restaurant around. The staff are very friend and for anything you need they will assist you like the luggage storage, laundry, taxi, and tours
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrea

Stayed 1 night in Jul 2024

8/10 Good

Rene Becker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Andreia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Camila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is clean and new, and the room and bathroom were also very nice, silent and with good size, however we found that sometimes the water is not warm enough, specially in hours of high use of the showers (night and morning). The breakfast is lovely and the restaurant has quite good food, and the bar has AMAZING drinks. The neighborhood tho is a bit weird and seems not so safe to walk around.
Stayed 5 nights in May 2024

2/10 Terrible

Yuri

Stayed 3 nights in Jun 2024

10/10 Excellent

BRUNO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Misty

Stayed 4 nights in May 2024

8/10 Good

Claudio

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

8/10 Good

Yamid

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel its good and well located. However, restaurant service aside breakfast its awfull. Not recommended in this case to try to grab lunch or dinner.
Stayed 4 nights in Apr 2024

8/10 Good

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good for visiting Santiago, Chile.
Stayed 1 night in Apr 2024

10/10 Excellent

Sukanya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good easily accessible location.
Stayed 3 nights in Apr 2024

2/10 Terrible

Cleusa M G Silva

Stayed 3 nights in Mar 2024

8/10 Good

DIEGO

Stayed 8 nights in Mar 2024

6/10 Okay

ROSANA

Stayed 6 nights in Apr 2024

8/10 Good

Caroline

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom
Hotel bom, mas poderia ter um frigobar no quarto, um microondas disponivel na recepcao para aquecer alimentos e um porta sabonete e shampoo no banheiro
Stayed 3 nights in Apr 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Okay for price
It was a good hotel for the price. The location was great and walkable to many attractions. I reserved a king room and received two single beds. The WiFi was horribly slow in the room I needed to use cellphone data. In the lobby, WiFi was fine so maybe it depends on the room. Rooms have a desk but no chair if you need to work...
Stayed 2 nights in Mar 2024

10/10 Excellent

Kristo

Stayed 1 night in Mar 2024

10/10 Excellent

frederic

Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Stayed 1 night in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent value for money
The hotel is excellent value though in a slightly moody area. There are numerous eating places round the corner. The staff were very friendly and helpful. Breakfast was average
Stayed 3 nights in Feb 2024

4/10 Poor

Talitha

Traveled with partner
I never stayed. I tried to cancel my boking several times but never got a confirmation from the property. Every time i tried to contact them prior to my booking it took several days to hear back. Bad communication!
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s ok
Room has no fridge but at least there was an ice machine? Buffet breakfast was bad, run out of plates, food and drinks most of the time. I guess they were understaffed?
Stayed 1 night in Feb 2024

10/10 Excellent

Henry

Stayed 1 night in Feb 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff made this a pleasant stay. They answered our questions, even walked us part of the way when we went out for lunch. The room was small, but the bed was comfortable & everything was clean. The AC started to drip during the night which made a puddle on the floor. They offered to move us, but we didn't want the bother. The neighborhood was not the best, but during the day we felt safe & made sure to be in before dark. There are lots of shops, bars & restaurants within walking distance. Never got a chance to enjoy breakfast, but they gave us a bag to pack for ourselves one of days. This isn't a fancy establishment, but it fulfilled our basic needs.
Stayed 2 nights in Feb 2024