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Novotel Santiago Providencia

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Santiago Providencia

Exterior
Exterior
Superior Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Avenida Holanda 222, Providencia, Santiago, Santiago, 7510084
  • Costanera Center
    6 min walk
  • Apoquindo
    6 min walk
  • Gran Torre Santiago
    8 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    33 min drive

Room options

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed with Sofa bed

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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Room

Ola Santiago Providencia, Tapestry Collection by Hilton

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Parking included
Free WiFi
4.6 out of 5, Wonderful, (391)
The price is $113
per night
$113 total
includes taxes & fees
Dec 7 - Dec 8
Ola Santiago Providencia, Tapestry Collection by Hilton

About this property

Novotel Santiago Providencia

4-star hotel in Providencia
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Novotel Santiago Providencia offers 178 accommodations with minibars and laptop-compatible safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
In addition to an indoor pool, Novotel Santiago Providencia provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This family-friendly hotel also offers spa services, a terrace, and a complimentary children's club.

Novotel Santiago Providencia is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novotel Santiago Providencia has a restaurant on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 13,900 for adults and CLP 13,900 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 33520 per pet, per night
Welcoming dogs and cats only
Up to 33 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 13900 for adults and CLP 13900 for children
  • Pet fee: CLP 33520 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Santiago Providencia Hotel
Novotel Providencia Hotel
Novotel Providencia
Novotel Santiago Providencia Hotel
Novotel Santiago Providencia Santiago
Novotel Santiago Providencia Hotel Santiago

Novotel Santiago Providencia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 487 out of 723 reviews" "
Rating 8 - Good. 160 out of 723 reviews" "
Rating 6 - Okay. 46 out of 723 reviews" "
Rating 4 - Poor. 18 out of 723 reviews" "
Rating 2 - Terrible. 12 out of 723 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Radina

Traveled with family and small children
Liked: Amenities, property conditions & facilities
The only downside is waiting 40mins for an iron or a towel each time.
Stayed 2 nights in Aug 2024

8/10 Good

Barbara

Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great value hotel for its amenities. Comfortable sized rooms and restaurant and room service when you just need to stay in and rest. Close to many public transit modes, and walkable to cafes and shopping in condes, for example
Stayed 5 nights in Jul 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

2/10 Terrible

Daniel, Mississauga

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst, unfriendly and rude staff I ever encountered and I’ve been in over 50 cities around the world. The guest bathroom was the most dirty, the street bath will be cleaner. Made wait until 3pm to get the room and arrived at 7:30 am. When I received the room the safesty security box did not work, requested to be changed because security is one the main concerns for us. Made me pay a city tax when explained the staff that my wife and I live in Canada over 20 years, I also explained them that before at other hotels they waived it, I guess the inexperience of their staff and not custumer service oriented made them behave like that. Regarless that, the hotel isn't 4* not even 1*, walking in is like walking into a selfservice hotel. I wouldn’t recommend it at all. Very disappointed. Neighbourhood feels unsafe day and night.
Stayed 1 night in Apr 2024

8/10 Good

Nebraska

Traveled with group
Ok hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

MIGUEL

Liked: Cleanliness, property conditions & facilities
.
Stayed 4 nights in Mar 2024

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and cosy stay
Very comfortable, clean and cosy rooms. The staff is really friendly and helpful. Since I was not feeling too good, they gave us an early check in. There is a free water filter, so you do not need to buy any mineral water.
Stayed 1 night in Mar 2024

10/10 Excellent

Pablo, Portage

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very well located
Stayed 1 night in Mar 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The hotel is nice. They adhere to the 3pm check in but they will hold your luggage for you. The room was nice and everything worked. They have a small array of food from 4:30-6:30 am for those that have an early pick up for tours. The regular breakfast is from 6:30 and has a lot more variety. They have paper bags (if you ask) to take breakfast if you are leaving after 6:30 am but don’t have time to sit for breakfast. It is a good location with a metro station 5-7 minutes walking.
Stayed 2 nights in Mar 2024

8/10 Good

JUNG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally, my family was satisfied.
Stayed 3 nights in Feb 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were very impressed, the staff was amazing, the breakfast was very good, great location and nice and quiet at night. Whenever we come back to Santiago we will definitely stay here.
Stayed 3 nights in Feb 2024

8/10 Good

Yvon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Feb 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend!!!
We enjoyed a fabulous stay! The staff at checkin were warm and welcoming. The breakfast was delicious! The rooms were well appointed with modern showers and bathrooms, comfortable King beds, air conditioning, small fridge and large windows for natural light and views of the hills. It was well-located as we walked to parks, great restaurants and the tallest building in South America. We also enjoyed the gym and heated indoor pool. Thank you for a fabulous stay 😊
Stayed 3 nights in Feb 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff
The location was good and the people were very nice. The room was ok and the hotel could have been cleaner.
Stayed 1 night in Jan 2024

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Lilian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful especially Cristina at the front desk. She gave us direction and even lend us her subway card to use . She didn’t even want us to pay her back . Very nice ! Thank you
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where to Stay in Santiago
This is one of the best hotel stays I have experienced in recent years. The front desk staff were very informative and polite. The buffet breakfast had everything I needed to start each day with energy. The room was spacious and the shower had good pressure. The neighbourhood is very walkable and close to the metro to go anywhere you wish. Some excellent restaurants nearby. Hotel gym was clean and equipment is fairly new. Good wifi. I would recommend this hotel to everyone and will stay here next time I return to Santiago.
Stayed 4 nights in Dec 2023

10/10 Excellent

Palaniappa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Allen

Stayed 1 night in Dec 2023

8/10 Good

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Check in was quick. Room was ok and not noisy at all. Bed was great. The negative was the shower. Each time it would make the floor of the bathroom wet. Also cleaning of the back part of the sink was precarios. Check out was slow. They have a “quick check out” but you can’t use it so having 4 people before you and only 1 person attending made it slow. There was another person but she was doing something else.
Stayed 5 nights in Dec 2023