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Park Plaza Santiago

4.0 star property

Choose dates to view prices

Photo gallery for Park Plaza Santiago

Indoor pool
Lobby sitting area
Front of property
Buffet
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Room service
  • Gym
  • Parking included
$88
Sep 6 - Sep 7

Explore the area

View in a map
Av. Ricardo Lyon 207, Providencia, Santiago, Region Metropolitana, 7510190
  • Costanera Center
    ‪7 min walk‬
  • Gran Torre Santiago
    ‪12 min walk‬
  • San Cristobal Hill
    ‪6 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪19 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, free cribs/infant beds

Standard Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | 1 bedroom, in-room safe, desk, free cribs/infant beds

Suite, 1 King Bed (Master)

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | 1 bedroom, in-room safe, desk, free cribs/infant beds

Club Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room Standard

1 bedroom, in-room safe, desk, free cribs/infant beds

Twin Room Standard

  • 258 sq ft
  • Sleeps 2

View all photos for Suite Master

1 bedroom, in-room safe, desk, free cribs/infant beds

Suite Master

  • 581 sq ft
  • Sleeps 2

View all photos for Double Room Superior

1 bedroom, in-room safe, desk, free cribs/infant beds

Double Room Superior

  • 290 sq ft
  • Sleeps 2

View all photos for Room Standard

1 bedroom, in-room safe, desk, free cribs/infant beds

Room Standard

  • 247 sq ft
  • Sleeps 2

View all photos for Single Room Superior

1 bedroom, in-room safe, desk, free cribs/infant beds

Single Room Superior

  • 290 sq ft
  • Sleeps 1

View all photos for Suite Junior

1 bedroom, in-room safe, desk, free cribs/infant beds

Suite Junior

  • 376 sq ft
  • Sleeps 2

View all photos for Single Room Standard

1 bedroom, in-room safe, desk, free cribs/infant beds

Single Room Standard

  • 247 sq ft
  • Sleeps 1

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About this property

Park Plaza Santiago

4-star hotel in Providencia
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Park Plaza Santiago offers 104 accommodations with MP3 docking stations and safes. Cable television is provided.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a fitness center, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.

Park Plaza Santiago is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Park Lane - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Park Lane

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 1990
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 110 per pet, per stay, plus a deposit of USD 20 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 20 per night
  • Pet fee: USD 110 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Santiago Park Plaza
Santiago Park Plaza
Hotel Park Plaza Santiago
Park Plaza Santiago Hotel
Park Plaza Santiago Hotel
Park Plaza Santiago Santiago
Park Plaza Santiago Hotel Santiago

Park Plaza Santiago Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 400 out of 939 reviews
Rating 8 - Good. 332 out of 939 reviews
Rating 6 - Okay. 128 out of 939 reviews
Rating 4 - Poor. 55 out of 939 reviews
Rating 2 - Terrible. 24 out of 939 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

weiyu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 1 night in Jun 2025

10/10 Excellent

weiyu

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have a good location. Have a lots of restaurants
Stayed 1 night in Jun 2025

6/10 Okay

Muntadhar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were fantastic - very friendly and very helpful. The room was outdated but okay The restaurant in the hotel was basic, some staff were friendly but the majority (mainly the younger male waiters) were unwelcoming!!
Stayed 1 night in May 2025

8/10 Good

DANILDO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good, I think the price is high
Stayed 3 nights in Mar 2025

10/10 Excellent

Jemima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. The staff were amazing, incredibly kind and helpful, went above and beyond with a few extra requests we had. Room was very good, quiet, comfortable big bed and great shower. Great location lots of restaurants bars and shops within 10 minutes walk.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos R Quesada, Ozone Park

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 6 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Toanya Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was amazing and very helpful. A special thank you to Pablo at the front desk who really went above and beyond to assist us. Nice choices for breakfast as well.
Stayed 1 night in Mar 2025

8/10 Good

Ruth, Lincoln

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice set up for dining, staff courteous and helpful
Stayed 2 nights in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful front desk staff
Stayed 1 night in Mar 2025

8/10 Good

John

Stayed 3 nights in Mar 2025

6/10 Okay

Marc, Sydney Olympic Park

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed at the Park Palace Santiago—common areas were dated but comfortable enough. The rooftop pool was the highlight, perfect for unwinding with a great view. Unfortunately, the rooms felt very old and definitely need a serious update. Decent stay overall, but the place is showing its age.
Stayed 3 nights in Mar 2025

8/10 Good

FERNANDO

gg
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and helpful. Room was not ready when we arrived but we knew we would have to wait. Breakfast is very good. One of our family members had her purse stolen. Only then did the staff member not become helpful. They wouldn’t call the police and ask them to come to the hotel. Only told us to go to police station. This was the only time they weren’t helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place with a great breakfast and comfortable bed
Stayed 3 nights in Feb 2025

10/10 Excellent

Angela Soledad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angela Reyes Review

It was amazing. Staff very friendly and helpful.
Stayed 23 nights in Feb 2025

6/10 Okay

Xiaoqun

Disliked: Property conditions & facilities, room comfort
Can’t believe this is a 4 star hotel in terms of quality and supply.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gonzalo

Stayed 1 night in Feb 2025

10/10 Excellent

Guillermo E

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buena estadia

Todo muy bien
Stayed 2 nights in Jan 2025

4/10 Poor

Bijan

Business traveler
Disliked: Property conditions & facilities
The first night, when I checked in the room wasn't cleaned. I went to take a shower, then I noticed there were no trawls in the bathroom at all.
Stayed 5 nights in Jan 2025

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Great stay at the Park Plaza. Location in Providencia is terrific and much safer than downtown. Lots to do and very clean. Breakfast was great too.
Stayed 2 nights in Jan 2025

6/10 Okay

Jose

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet did not work properly, I asked for maintenance, they could not fixed
Stayed 1 night in Dec 2024

2/10 Terrible

Christian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is a scam. Not sure why it has soo many good reviews but it doesn't deserve it. Everything on the room is old, dirty and falling apart. The front desk staff is nice and helpfull but other than than that, the hotel is falling apart. I stayed for 4 days and only requested clening services once. And the lady didn't give us any towels or soap, I jave to go to the front desk and request it. There was mold all around the toilet, shower and sink. The floor carpet was sticky. The courtains were falling. The pipes will breat out a bad smell at nigth.....like I said , nothing like the pictures they show you on Expedia.
Stayed 4 nights in Dec 2024

4/10 Poor

Eduardo

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Eduardo

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Really old infrastructure

The room was outdated and poorly maintained. I stayed in a two-person room, but they provided only a tiny bar of soap. The bathroom fixtures were old and defective, and the furniture was also outdated and in poor condition. Towels were old the air sextractor was old and noisy.
Stayed 3 nights in Dec 2024