This smoke-free hotel features a coffee shop/cafe, self parking, and concierge services. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
RQ Santiago offers 55 air-conditioned accommodations with safes and hair dryers. Accommodations at this 3-star hotel have kitchenettes with microwaves and cookware/dishes/utensils.
Bathrooms include bathtubs and complimentary toiletries. 32-inch plasma televisions come with cable channels. Housekeeping is provided daily.
The hotel offers a coffee shop/cafe. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Santiago hotel also offers tour/ticket assistance, concierge services, and a front-desk safe. Limited onsite parking is available on a first-come, first-served basis (surcharge).
RQ Santiago is a smoke-free property.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Onsite parking available only on request
Secured self parking on site (CLP 6,900 per night)
Limited onsite parking
Onsite parking includes off-street options
Food and drink
Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
A coffee shop/cafe
Family friendly
In-room kitchenette
In-room microwave
Mini-fridge
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
Elevator
More
1 building
Built in 2008
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch HDTV with cable channels
Food and drink
Cookware, dishware, and utensils
Freezer
Kitchenette
Microwave
Mini-fridge
More
Air conditioning
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CLP 29750 per accommodation, per night
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
Secured self parking fee: CLP 6900 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
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RQ Santiago Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel location is good, staff very nice and willing to help. Breakfast quite balance. Room clean and comfortable. The only negative observation is the bath top, extremely small and dangerous, it is slippery and high too reach.
The hotel is in a good location if you can find it. It was definitely hard to find in the dark the forst time we arrived, but it is close to the sites. The wifi was awful. About 80% of the time, the wifi connection wasnt even giving us a signal. The breakfast was below average with just a boxed lunch.
The cart of the hotel is not working and they don’t have a helper to carry your luggage. The hot water came out in brown color, had just one shampoo tube and one piece of soap. The AC was OK but the auto mode didn’t make the fan to stop when the temperature was cool enough. Clean and comfortable room and good care of the COVID 19 rules. The breakfast is properly located inside of the refrigerator.
Great downtown location very close to the subway station Moneda and to many other means of public transportation. Also lots of shopping and restaurants within walking distance.
Verified traveler
Stayed 3 nights in Mar 2020
10/10 Excellent
PatB, Maine
Feb 29, 2020
Liked: Cleanliness, staff & service
Right in the heart of the city, this hotel was the perfect spot for getting anywhere. The staff was very attentive and helpful and the breakfast was delicious! Taxis, subway or busses were nearby as was a full supermarket which was helpful as we had a kitchen in our room. Also lots of sights were walkable. I highly recommend RQ for you, comfortable and reasonably priced.
Even though they have rooms available staff makes you wait until 3pm for check in. They may save a few dollars in utilities but makes the tired customer very upset. I was for check in at 10am I understood, very early, but i came back around 2pm and still had to wait. I have traveled a lot and most of the hotels let's you check in earlier knowing you are tired .
The location is excellent. There are two metal front gates with security guards, next to government building. The place is safe. Breakfast is good with fruits, cereals, breads etc. Location is excellent and convenient,next to metro.
Location is excellent! You can go to almost every highlights of the city.
Verified traveler
Stayed 3 nights in Nov 2019
6/10 Okay
Emilia, London
Traveled with partner
Nov 23, 2019
Liked: Staff & service
Disliked: Cleanliness
The pool was not open until December however we had not been made aware of that before arriving and it was the main reason we chose to stay at this hotel. The bathroom floor also had lots of hairs over it, although the rest of the room seemed clean enough. We also found a hair in the fresh chopped fruit at breakfast which was off putting to say the least. Overall a bit of a disappointing experience.