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SU Merced Boutique Hotel

3.0 star property

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Photo gallery for SU Merced Boutique Hotel

Suite | Minibar, in-room safe, desk, free WiFi
Deluxe Double Room | Balcony
Exterior
Double Room | Minibar, in-room safe, desk, free WiFi
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
Coronel Santiago Bueras,121, SANTIAGO DE CHILE, SCL, 8320127
  • Santa Lucia Hill
    ‪9 min walk‬
  • Medical Center Hospital Worker
    ‪13 min walk‬
  • Plaza de Armas
    ‪14 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, free WiFi

Superior Twin Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

  • 269 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, free WiFi

Standard Twin Room

  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, free WiFi

Superior Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, free WiFi

Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, free WiFi

Suite

  • Sleeps 2
  • 1 King Bed

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About this property

SU Merced Boutique Hotel

3-star hotel in Downtown Santiago
A bar/lounge, a coffee shop/cafe, and a meeting room are available at this smoke-free hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
SU Merced Boutique Hotel offers 9 accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

This boutique hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

SU Merced Boutique Hotel is a smoke-free property.

Guests are offered a complimentary cooked-to-order breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Su Merced
Su Merced Hotel
Su Merced Hotel Santiago
Su Merced Santiago
Su Merced Hotel Boutique Santiago
Su Merced Hotel Boutique
Su Merced Boutique Santiago
Su Merced Boutique
SU Merced Boutique Hotel Hotel
SU Merced Boutique Hotel SANTIAGO DE CHILE
SU Merced Boutique Hotel Hotel SANTIAGO DE CHILE

SU Merced Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 139 out of 224 reviews
Rating 8 - Good. 74 out of 224 reviews
Rating 6 - Okay. 7 out of 224 reviews
Rating 4 - Poor. 2 out of 224 reviews
Rating 2 - Terrible. 2 out of 224 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Breakfast buffet was great. Rooms were comfortable.
Stayed 2 nights in Apr 2019

8/10 Good

Dara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Boutique Hotel in City Centre
We stayed here twice at the beginning and end of a trip to Easter Island. Each time, the staff were friendly, helpful and cheerful. Both rooms we experienced met expectations and the beds were very comfortable. Street noise was minimal. Breakfast was good. The location is excellent for exploring the neighbourhoods of the city. Recommended!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly helpful staff. Clean comfortable beds. Washroom excellent. Quite neighbourhood close to restaurants and shopping
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, friendly service, small boutique hotel
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was in a great location and we liked everything about it
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small quiet hotel
Small boutique hotel near to sites and park. Welcome drink and breakfast were a plus. We arranged transport through the hotel but we could not find them when we arrived. Ended up taking a taxi and paying for both. Took two hours to claim our luggage and go through customs. Taxi drivers only take Chilean Pasos.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The hotel is located at a very nice neighborhood. It is in the city center yet very quite at night. When we booked the hotel, they told us we may enjoy a few VIP member perks - early check in later check out and complementary drinks. We only got early check-in. The breakfast was delicious. The room was a bit small.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel. Good location. Hospitable staff. Rooms were clean but a bit small. Breakfast was pretty good. Do not provide shower gel.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for exploring the city
Su Merced was a clean, comfortable, and friendly hotel. The location is in a nice area right across from a park and in a nice part of town. It is on a quiet street so noise wasn't an issue either. It is easy to walk to stores, attractions, and restaurants from here. The staff was very welcoming and helpful. Their breakfast is great and the Wi-Fi is fast! I would recommend this hotel to anyone in Santiago!
Stayed 3 nights in Dec 2018

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing restaurant and service. Bed was very comfortable and the view of the shipyard was fascinating.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent! Informed me of everything and were quick to make sure I was happy with everything. Breakfast was great and the room was very comfortable. I will absolutely be staying here again due to the excellent staff. Location was great too!
Stayed 3 nights in Nov 2018

10/10 Excellent

CF, Waco tx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location could not have been better and the staff was very helpful
Stayed 3 nights in Nov 2018

10/10 Excellent

KittyKat, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel in a great location to explore Lastarria and Bellavista by foot. Staff are very friendly and helpful and spoke English well. We got upgraded to a bigger room which is always lovely. Would definitely recommend.
Stayed 1 night in Nov 2018

10/10 Excellent

Doug, New Westminster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff. Wifi a little slow
Stayed 4 nights in Oct 2018

10/10 Excellent

Piyatida

Thanks for a lovely stay in Santiago!
An amazing stay. Would definitely recommend. We were able to check into our room earlier than expected. Enjoyed our welcome drink. The room was clean and had everything we needed. The location was accessible to everything. The staff was very welcoming and knowledgeable. The breakfast was tasty and just enough. The rasberry juice is a must try. The only thing I wish the hotel did was provide a water bottle for everyday instead of just the first day. Other than that, we would def stay again.
Stayed 3 nights in Aug 2018

10/10 Excellent

Winston, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This hotel is well located and the staff are very friendly and helpful.. bed and pillows were very comfortable. Would stay again.
Stayed 2 nights in Mar 2018

10/10 Excellent

Clayton, Limbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best boutique hotel in Santiago
Very enjoyable and small. Good privacy but also attention from staff when needed. Hearing my fellow Americans at the other table complain about a dog barking outside and other petty things really brought into perspective how nice the hotel really was and how spoiled and rude we can be. When in SA, just don't act like that and you'll enjoy your time.
Stayed 3 nights in Apr 2018

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

8/10 Good

Tom & Merryl, Chatsworth, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our pre-Cruise Hotel
We arrived here early Feb 10.Staff was gracious and offered us breakfast until room was ready. Claudio at front desk was very helpful, with directions &restaurant info. Hotel has elevator,no parking or pool. It is well located to main streets & access to mass transit & restaurants.Breakfast is ordered night before, with your time of arrival. Room was clean and bed comfortable.Bath/shower was modern. This is a small, 9 unit boutique hotel for those who do not want to stay at a mega-hotel.
Stayed 3 nights in Feb 2018