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San Cristóbal Suites Santiago

2.5 star property

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February 2025

Photo gallery for San Cristóbal Suites Santiago

Outdoor dining
Indoor pool, outdoor pool
Exterior detail
View from property
Apartment (Triple) | Living area | Flat-screen TV

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Housekeeping
  • Kitchen
  • Parking included

Explore the area

Map
Huérfanos 547, Office 211, Bldg. B, Santiago, Region Metropolitana, 8320000
  • Santa Lucia Hill
    3 min walk
  • Municipal Theatre of Santiago
    6 min walk
  • Lastarria District
    7 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    19 min drive

Room options

View all photos for Apartment (Triple)

Premium bedding, rollaway beds, free WiFi

Apartment (Triple)

  • Sleeps 3
  • 1 Queen Bed OR 1 Double Sofa Bed

View all photos for Single Apartament

Premium bedding, rollaway beds, free WiFi

Single Apartament

  • 388 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Apartment (Doble)

Premium bedding, rollaway beds, free WiFi

Apartment (Doble)

  • 39138 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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4.3 out of 5, Excellent, (212)
The price is $72
per night
$72 total
includes taxes & fees
Jan 7 - Jan 8
Hotel Sommelier

About this property

San Cristóbal Suites Santiago

Hotel in Downtown Santiago
A perfect getaway for skiers, San Cristóbal Suites Santiago offers conveniences such as laundry facilities, a garden, and free self parking.
San Cristóbal Suites Santiago offers 31 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Kitchens offer refrigerators and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, San Cristóbal Suites Santiago provides an outdoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. For a surcharge, the property provides an area shuttle within 80.00 km and an airport shuttle (available 24 hours). This ski hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

San Cristóbal Suites Santiago has designated areas for smoking.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 80 km
  • Ski shuttle nearby
  • Free self parking on site
  • Valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 22 floors
  • 3 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: USD 40
Late check-in fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Saturday (10:00 AM - 7:00 PM) and Sunday - Sunday (10 AM - 3:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 14 per person (one way)
  • Valet parking fee: USD 15.00 per night (in/out privileges)
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-in fee
  • Late check-out fee: USD 40 (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served or permitted at this property

Property is also known as

San Cristóbal Suites Bellas Artes
San Cristóbal Suites Bellas Artes Hotel
San Cristóbal Suites Bellas Artes Hotel Santiago
San Cristóbal Suites Bellas Artes Santiago
San Cristóbal Suites Hotel
San Cristóbal Suites
San Cristobal Suites Santiago
San Cristóbal Suites Bellas Artes
San Cristóbal Suites Santiago Hotel
San Cristóbal Suites Santiago Santiago
San Cristóbal Suites Santiago Hotel Santiago

San Cristóbal Suites Santiago Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 46 reviews" "
Rating 8 - Good. 13 out of 46 reviews" "
Rating 6 - Okay. 9 out of 46 reviews" "
Rating 4 - Poor. 5 out of 46 reviews" "
Rating 2 - Terrible. 10 out of 46 reviews" "

5.8/10

Cleanliness

6.0/10

Staff & service

3.0/10

Amenities

6.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
my room was not all that but great view,,Room was not clean .the guy is very nice..
Stayed 25 nights in May 2019

2/10 Terrible

Alan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible
terrible, terrible experience. I unfortunately arrived one day after my reservation and manager of property was RUDE and inconsiderate! As I was speaking with on the phone, he hung up on my. I had to call hotels.com and he did the same. I was very lucky that some had an apt available in the same building.
Stayed 4 nights in Nov 2019

2/10 Terrible

Philip, Brisbane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed - unclean and no soap.
This apartment was unclean. See photos. There was no soap. There was a soap dispenser but the liquid soap was so diluted that effectively there was no soap. This made it particularly hard to have a shower - there was no wash cloth either! I went out to buy a soap. There was also no hair shampoo or hair conditioner. There were 5 light fittings in the kitchen / lounge area - but only 2 lights worked. Their voltage was so low that there was not enough light. The fitting that normally holds up the shower head was broken so the shower head couldn't be held up. Rust and mould were evident in the bathroom. When I arrived I dropped my bags and came back later.in the day. If I had realised the state of uncleanliness (see photos) etc I would not have stayed. I expected something significantly better for A$128 a night. The photos on the web site look good, but completely misrepresent that state of this apartment.
Stayed 1 night in Jun 2019

2/10 Terrible

Calish, Chicity

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ATTENTION EVERYONE ATTENTION, PLEASE STAY AWAY FROM THIS PLACE. Me and my husband had the worst experience of our all life, and trust me I travel often since I work for the airlines industry. I really don’t want to use my emotions on this experience but I will try to be as direct I can. First we arrive at “lobby” and a security guard called someone by the radio and this person told us to meet at building B on the 6 floor. After dragging or bags to the mentioned bldg person just met us on front of the elevator instead of just telling us to meet at the correct building we we were about to stay which it was bldg C to avoid going up and down with ours bags. Finally arrived to the apartment and for my impressions the apartment did not look at all to the one on the website. Floor was with so much dust like they didn’t swept, they had plates, spoon and coffe mugs all dirty on the table. My hubby went to use the bathroom and toilet didn’t flush people believe it or not. Then there’s more about this apartment. Sofa was broken and dirty but the worst was the bed, it had human hair pillow was EXTREMELY disgusting, I don’t think they ever change them, it was tons of stains and even broken. Here is the worst part of this apartment, administrator. When I tried to contact this unprofessional person first he didn’t want to talk, it was just thru text, I explained him the whole situation and since we didn’t want to stay in this apart he sent someone to kick us out because we weren’t happy.
Stayed 2 nights in Nov 2018

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Don, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartment conveniently located.
These are well appointed 1-2 bed apartments close to great restaurants (Barrio Lastarria), mass transit, and the historical section of Santiago. Plaza de Armas, La Moneda, and Cerro Santa Lucia are all within walking distance. A large grocery store is next door, if you prefer to dine in, or just enjoy a light breakfast before exploring the city. The owners are very friendly, attentive, and committed to your happy stay. I would stay there again. The owners are fluent in English.

8/10 Good

Thomas, Wisconsin

Liked: Staff & service, room comfort
Apartment building experience
This is actually a private apartment (in an apartment building) that is rented out as a hotel room. It's nice because you have a full bathroom and kitchen available, but not the same set of services you'd expect in a hotel (like a front desk, room service, etc.). If you plan to be in Santiago for a few days and want to live more like a local, this would be great. The manager (Rick) was great and helped me make arrangements for storing luggage and calling a taxi.

8/10 Good

daniel , new york, venezuela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel / Apartment
Nice hotel in the center of town close to subway stations restaurants. Owner very pleasant , fix wi fi problems within minutes. With regards to hotel cleaning you the owner will ask permission from you to change sheets, towels , toiletries at your convenience except for Sundays which if perfectly fine.

6/10 Okay

Miaka, NYC

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Good hotel, but some issues made stay uncomfy
The facilities were nice, but I feel like the entire thing was poorly planned. For one, we were not told that we needed to call a specific man who actually owns the place to get the key/access to our room. My phone doesn't work in Chile, and if I didn't have a guide w/a phone, I would've been in trouble. I bought this room because it had free wifi and a kitchen. For the first four days, I was in one room that just wasn't well-cleaned. The sheets were very dingy and the kitchen and fridge were dirty as well. I was moved to a new room which was much nicer and cleaner, but the inconvenience of having to move was extremely awkward to me. The wifi? Garbage. I had 2 good days of wifi and 2 days without any wifi and 14 days of wifi that cut off every other minute. The guy who owned the place was also very touchy feely and creepy, and he constantly got angry at me for calling to ask him to fix the wifi. His wife was also very invasive; she constantly used her master key to get into the room when I didn't answer in less than 2 seconds, and there was no way to stop her from doing so. Despite that, the location was really nice and central, lots of places to visit and easy access to a major landmark in Santiago as well as the metro and numerous buses. Lots of places to get food as well, and taxis are easy to access. It's a bit noisy at night if you're on the main road, but if you live in the city, it should be fine.

6/10 Okay

Joe, Durham, NC

Liked: Room comfort
Disliked: Cleanliness
Decent place to stay but convenient location.
Overall more of a value place to stay, but sheets were not so clean, no toilet paper or soaps, and registration staff not easy to communicate with. Hotel manager (Rick) was very helpful and provided much better customer service.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful choice.
Spacious room. Safe neighborhood. Owner very friendly.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ESTAFA
El sitio es una estafa no existe y no devuelven el dinero
Stayed 5 nights in Nov 2021

2/10 Terrible

Gianni

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy malo, no exite el hotel, y no resuelven
Terrible, muy malo la aplicación está, tiene ofertas falsas y no son creíbles sus condiciones prácticamente yo tuve q resolver el caso y desmostraselos a ellos para q devolvieran el dinero. El lugar no existía , nadie responde en hora no hábiles ante emergencia , mejor utilicen booking 100% mejor. Después d tanta pelea me hicieron la devolución solo espero q se haga efectivo.
Stayed 2 nights in Nov 2021

2/10 Terrible

Rodny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esto es una estafa, porque el número de contacto no reconoció la reserva, diciendo que era una estafa y que ya había recibido muchas llamadas. Nunca pude ir a la locación y el cobro se realizó en mi tarjeta.
Stayed 1 night in Nov 2021

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Devolución
Llegue a la direccion de la estadía y me dicieron entrar por merced, llego a porteria y me dicen que no existe esa empresa, llame muchas veces al numero que aparece en la pagina y en la reserva y me salia buzon de voz por lo que perdi dinero y tuve que buscar otro lugar donde hospedarme. Fue una muy mala experiencia me cobraron un servicio que no use y no tuve respuesta de la empresa a la que reserve
Stayed 1 night in Sep 2021

8/10 Good

Santiago Rafael Gonzalez

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away - very bad
This was my 14th travel and I always stay in this building. The are different companies and this was the first and LAST time with San Cristóbal Suites Bellas Artes. I can only say two words. Stay Away. The contact person was friendly the first day and during my first phone call to ask about cleaning. We have cleaning ONCE during our 13 days stay. We try to contact them. It was holyday was we told. Monday will be cleaning. Nothing happens on Monday. So be aware. This is not a good company to rent from.

4/10 Poor

flemming

Disliked: Cleanliness, property conditions & facilities, room comfort
Super location!!! Just a walk from all downtown attractions!! But super dirty apt. Panels corners and walls haven’t been washed for years!!!

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Básico, limpieza cada 72 horas y wifi malo
básico, malo wifi y limpieza cada 72 horas

8/10 Good

vicky, Rosario

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Muy buena ubicacion
Duplex muy agradable y comodo, solo faltaria un split xq fuimos una semana de mucho calor y durante el dia no se podia estar en el depto. El señor que nos atendio, muy servicial y amable. Y la ubicacion excelente!

2/10 Terrible

MARTIN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomiendo
Siempre me hospedo en estas torres con diferentes operadores pero este depto en particular no tenia aire acondicionado,ni siquiera un ventilador. La wifi no funciono durante 2 dias. No daban shampoo ni jabon. Muy pobre

8/10 Good

JANIA

Liked: Staff & service, property conditions & facilities, room comfort
A limpeza ficou um pouco a desejar. Levei uma queda dentro da banheira, já que não tinha tapete emborrachado dentro da mesma. Comuniquei ao proprietário para reparar estas falhas.

6/10 Okay

Robinson

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Demorado, sujo mas bem localizado
Fiquei quase 1 hora na recepção aguardando alguém vir me entregar as chaves. Internet não conectava no último dia e tive de procurar algum estabelecimento para utilizar. Roupa de cama sujas e não trocaram as toalhas nenhum dia. Localização boa e apartamento com todos os eletros prometidos no anúncio.

6/10 Okay

Igor T, Belo Horizonte

Recomendo por ser uma ótima localização.

4/10 Poor

enrique, CH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mala experiencia
Habitación en mal estado, no había personó de recepción y por tanto no se podía coordinar nada

6/10 Okay

GUILHERME, São Paulo

Disliked: Cleanliness, room comfort
Flat Huérfanos, 547
Flat antigo, limpeza e conforto não são impecáveis. A localização central favorece em certos pontos, ppr exemplo, acesso mais fácil, porém dificulta outros. Todos os estacionamentos disponíveis próximos são bastante caros, ruim para quem alugou carro. A região central de Santiago apresenta alguns riscos quanto à violência, principalmente furtos.