Santiago Marriott Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santiago Marriott Hotel

Exterior
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Banquet hall
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Pet friendly
  • Pool
  • Spa
  • Breakfast available

Explore the area

Map
Av Presidente Kennedy 5741, Santiago, Region Metropolitana, 6772208
  • Parque Arauco Mall
    5 min walk
  • Parque Araucano
    6 min walk
  • KidZania Santiago
    8 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    23 min drive

Room options

Executive Suite, 1 Bedroom, Non Smoking, Executive Level

  • 872 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 King Bed, City View, Executive Level (Executive Level)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, City View

  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Executive Level

  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Suite, 1 Bedroom, Executive Level

  • 775 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 2 Double Beds, City View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Junior Suite, 1 Bedroom, City View

  • 775 sq ft
  • Sleeps 3
  • 2 Double Beds

Executive Room, 2 Double Beds, City View, Executive Level

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Santiago Marriott Hotel

4.5-star hotel in Las Condes
This smoke-free hotel features 5 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Santiago Marriott Hotel offers 280 accommodations with iPod docking stations and minibars. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is open daily.
In addition to a full-service spa, Santiago Marriott Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a spa tub, a sauna, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge. A total renovation of this property was completed in May 2022.

Santiago Marriott Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cafe Med Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Latin Grill Restaurant - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Akun - Onsite restaurant. Open daily.
Akun to go - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 8 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Uncovered self parking on site (USD 30 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akun
  • Akun to go
  • Cafe Med Restaurant
  • Latin Grill Restaurant

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Spa tub

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 25 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 2000
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay, plus a deposit of USD 100 per stay
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 per person
  • Fee for in-room wireless internet: USD 8 per day (rates may vary)
  • Fee for in-room wired internet: USD 8 per day (rates may vary)
  • Airport shuttle fee: USD 50 per person (one-way)
  • Uncovered self parking fee: USD 30 per stay
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per stay
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from November 01 to March 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott Hotel Santiago
Santiago Marriott
Santiago Marriott Hotel
Marriott Santiago
Santiago Marriott Hotel Hotel
Santiago Marriott Hotel Santiago
Santiago Marriott Hotel Hotel Santiago

Santiago Marriott Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 200 out of 346 reviews" "
Rating 8 - Good. 97 out of 346 reviews" "
Rating 6 - Okay. 20 out of 346 reviews" "
Rating 4 - Poor. 21 out of 346 reviews" "
Rating 2 - Terrible. 8 out of 346 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eugenio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Silvana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very good experience this hotel is very well located
Stayed 2 nights in Jul 2024

6/10 Okay

Maria

Stayed 2 nights in Jul 2024

10/10 Excellent

Rolando

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. I had the same issue as in other hotels: the pillows. They are way too soft. That's the only complaint I have.
Stayed 4 nights in Jul 2024

6/10 Okay

Federico

Business traveler
Liked: Cleanliness, staff & service
Need renovations
Stayed 3 nights in Jun 2024

10/10 Excellent

FRANKO ALFONSO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe
Stayed 2 nights in Jun 2024

8/10 Good

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

marcelo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
My room smelled like weed for days,
Stayed 5 nights in May 2024

10/10 Excellent

Daniel, mckinleyville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy place to rest. A bit far from attractions but not surprising for a large city. Next to a mall and area with restaurants galore
Stayed 3 nights in May 2024

2/10 Terrible

JOSE ALFREDO

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

6/10 Okay

Raul

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Even though the hotel was empty they charge me $85 to have a room before 3 pm. I have never been charge this rate at any other US Hotels. Even though I had paid for breakfast everyday, they informed me that I did not have breakfast included. I had to look for my records to show them.
Stayed 4 nights in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent & Great Time
Stayed 2 nights in May 2024

10/10 Excellent

Tessa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Marcos

Stayed 3 nights in Feb 2024

2/10 Terrible

Gary

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

ROGER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Initial room was a bit dated with shower in bath which we had trouble getting out of being over 70 years, but they immediately upgraded us to a walk in shower room, with a better view. Hotel is close to shopping malls and plenty of restaurants to choose from with various cuisines. Hotel staff were excellent - very friendly especially at check-in, and breakfasts were great - we had a breakfast box on two days as we had an early pick-up, and they were more than adequate. They can also book day tours and make recommendations which we found very useful. The hotel restaurant was quite expensive for what we had, and we only ate there for one evening, but all restaurants in the malls were also fairly expensive, so be prepared to pay - Santiago is an expensive place.
Stayed 5 nights in Jan 2024

4/10 Poor

Amir

Liked: Staff & service
Disliked: Amenities
The property is very outdated. It is not 4 or 5 stars. Service was good. Location is excellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were helpful and friendly. Hotel is in excellent condition. Very clean and safe.
Stayed 3 nights in Jan 2024

10/10 Excellent

shahriar

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Juan

Stayed 2 nights in Dec 2023

10/10 Excellent

CANDACE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was probably the best Marriott experience we’ve had, staff was amazing and very accommodating. This location is perfect it is close to everything, grocery, drug store, mall, and food. Would highly recommend.
Stayed 3 nights in Nov 2023

6/10 Okay

Mark

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023