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The Aubrey Santiago

3.5 star property

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Photo gallery for The Aubrey Santiago

Terrace/patio
Interior
Superior Double or Twin Room, 1 Bedroom | Jetted tub
Outdoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Parking available
  • Room service
  • Housekeeping

Explore the area

Map
Constitucion 299, Providencia, Santiago, Region Metropolitana, 7530-137
  • Santa Lucia Hill
    ‪18 min walk‬
  • Costanera Center
    ‪5 min drive‬
  • San Cristobal Hill
    ‪13 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬

Room options

View all photos for Superior Double or Twin Room, 1 Bedroom

Superior Double or Twin Room, 1 Bedroom | Premium bedding, down comforters, pillowtop beds, minibar

Superior Double or Twin Room, 1 Bedroom

  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double Room, 1 King Bed

Executive Double Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Executive Double Room, 1 King Bed

  • 161 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, pillowtop beds, minibar

Standard Double Room

  • 139 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

About this property

The Aubrey Santiago

3.5-star hotel in Bellavista
The Aubrey Santiago guests can head out to the slopes, sip drinks at the bar/lounge, and take a dip in an outdoor pool.
The Aubrey Santiago offers 15 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. This Santiago hotel provides complimentary wireless Internet access.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). At the end of the day, order après-ski drinks at the hotel's bar.

A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. Parking is available onsite for a surcharge.

The Aubrey Santiago is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • Piano

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 4 floors
  • Art Deco architecture
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 35000 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 28000 per vehicle (one-way)
  • Rollaway bed fee: CLP 35000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Aubrey Hotel
Aubrey Hotel Santiago
Aubrey Santiago
Aubrey Santiago Hotel
The Aubrey Santiago Hotel
The Aubrey Santiago Santiago
The Aubrey Santiago Hotel Santiago

The Aubrey Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 106 out of 130 reviews
Rating 8 - Good. 11 out of 130 reviews
Rating 6 - Okay. 7 out of 130 reviews
Rating 4 - Poor. 3 out of 130 reviews
Rating 2 - Terrible. 3 out of 130 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

James

2/10 Terrible

David

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was closed.
Stayed 1 night in Nov 2022

2/10 Terrible

Charles

Stayed 4 nights in Nov 2022

10/10 Excellent

Dena

Stayed 2 nights in Apr 2022

10/10 Excellent

brent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They were so kind and personable. The facilities were very comfortable and relaxing as well. The Aubrey would be my go to if we visit Santiago again.
Stayed 3 nights in Feb 2022

10/10 Excellent

Jeannette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and cared for our health and well being during the Covid Pandemic. Helped arrange everything that we needed. They had just opened the hotel back up due to the pandemic shutdown one week prior, so we were the only ones there during our weekday stay. Easy walking access to the old downtown and right next the the funicular that goes up the Cerro San Cristobal hill. I highly recommend this hotel as a place to stay.
Stayed 1 night in Dec 2021

6/10 Okay

Andra

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/10 Poor

Steve, Sydney

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If this had been described as what it is, a funky old mansion turned hotel, we would have steered clear to allow those who like that sort of thing to enjoy it instead of us not. We are not into ‘old and funky” so the condition of the property was not to ‘luxury’ standards for us. A very large B & B with that awkward tea room, not to be found staff, unmaintained facilities, with a ‘Faulty Towers’ feel. Still you want this place to succeed. Are the owners not wealthy enough to clean carpets, man the bar and bring the place up to standards? The staff was eager and very accommodating. I just think they are stuck servicing this dog. Either report the place as funky 3 star and dump the facade or upgrade.
Stayed 1 night in Dec 2019

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cool
Great spot, trendy, buzzy, young uni student type of area and fabulous, unique, boutique hotel.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved The Aubrey!
We loved our stay at The Aubrey! High praise for the staff, who were so helpful and attentive. Fantastic coffee (this coming from a Seattle girl); beautiful, clean pool; best pisco sour of our trip from the cozy bar; and I found myself looking forward to the caramel chocolates delivered to our door every evening. We were warned of the pungent smell of the zoo on the hill above the hotel and the late-night noise from the bar scene of the barrio, which are both occasionally noticeable, but neither would deter us from returning to The Aubrey in the future. High marks!
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Aubrey was a wonderful choice for our final days in Santiago. The hotel has a lovely charm about it, the barman was extremely warm and friendly. The included breakfast was excellent. The rooms although very charming could use a few updates. (Specifically the rugs and desk) they had seen better days! I would otherwise stay here again, the location was perfect!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room decorations and staff service! Excellent service.
Stayed 2 nights in Jun 2019

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Great location. Greeting personal but more a process than a real connection and welcome. Breakfast okay. Piono bar nice but wine pricey.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in Bellavista. Very friendly and helpful staff and great communal areas. Well located to walk to the Centro district as well as other Barrios.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service from checking in to checking out. Beautiful and clean rooms, delicious food served and great service from everyone. The pool looked great but didn’t have time for a dip.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days in Santiago
Hotel was comfortable with a small balcony attached to our room. There was a nice outdoor area for a drink in the evening. Breakfast was good and the staff were very kind and helpfull
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

8/10 Good

Alexandre, Houston

Traveled with group
Liked: Cleanliness, staff & service
Great location by one sightseeing hills and cable car. Very close to universities and young night life. Great staff. Rooms have different lay outs which is expected of a house turned hotel.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property but the drumbeat from the nearby bar makes sleeping near impossible even with earplugs. The music finally stopped around 3:00 am. If sleep is important I’d choose another location.
Stayed 1 night in Dec 2018

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Sue

Everything about this hotel was amazing. Wonderful accommodation, service, staff, food and beverages and location. Beautiful boutique hotel with wonderfully maintained surrounds.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018