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The Ritz-Carlton, Santiago

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Body treatments, aromatherapy, Swedish massages, prenatal massages
Property video
Body treatments, aromatherapy, Swedish massages, prenatal massages
View from property
Deluxe Double Room, 2 Queen Beds | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Restaurant
  • Air conditioning
The current price is $259
May 22 - May 23

Explore the area

View in a map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208
  • Place, Apoquindo
    ‪1 min walk‬
  • Place, Tobalaba Urban Market
    ‪6 min walk‬
  • Place, Costanera Center
    ‪14 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(49 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 32-inch plasma TV with cable channels, TV, iPod dock

Presidential Suite, 1 King Bed

  • City view
  • 1938 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Terrace

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About this property

The Ritz-Carlton, Santiago

5-star hotel in Las Condes
After a day on the slopes, return to The Ritz-Carlton, Santiago to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and massage/treatment rooms. Housekeeping is available on request.
The Ritz-Carlton, Santiago offers 205 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch plasma televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Santiago hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include sports massages, Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
After a day on the snow, enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor swimming pool. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with wireless Internet access (surcharge). This luxury hotel also offers a health club, a sauna, and ski passes. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, Santiago is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Estro - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 17 per day); free wired internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Estro

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Rooftop terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Facials
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Local artist showcase
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free rollaway/extra beds

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 17 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Hotel Santiago

Ritz-Carlton Santiago

Santiago Ritz-Carlton

Ritz-Carlton Santiago Hotel

Santiago Ritz Carlton

The Ritz-Carlton Santiago Hotel Santiago

Ritz Santiago

The Ritz Carlton, Santiago

The Ritz-Carlton, Santiago Hotel

The Ritz-Carlton, Santiago Santiago

The Ritz-Carlton, Santiago Hotel Santiago

The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 470 out of 622 reviews
Rating 8 - Good. 95 out of 622 reviews
Rating 6 - Okay. 41 out of 622 reviews
Rating 4 - Poor. 12 out of 622 reviews
Rating 2 - Terrible. 4 out of 622 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
Excellent all round. Great safe location with many attractions shops and restaurants nearby. Great staff. Breakfast buffet superb. Nice room with all the amenities. Highly recommended
Stayed 3 nights in Feb 2026

10/10 Excellent

Abbott

Stayed 2 nights in Feb 2026

10/10 Excellent

Lorna

Stayed 2 nights in Nov 2025

10/10 Excellent

Olga, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful hotel!!
A nice bottle of wine for cleaning a room late :)) - thank you, the housekeeping team!!
Lobby
Great bar in the lobby!
Stayed 2 nights in Jan 2026

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Pool
Stayed 6 nights in Dec 2025

6/10 Okay

Jill

Stayed 1 night in Dec 2025

10/10 Excellent

Bruce, Sisters

Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime

Stayed 3 nights in Dec 2025

8/10 Good

Susmita

Stayed 3 nights in Dec 2025

10/10 Excellent

Arun

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel in Santiago,clean and staff were friendly.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jade Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Amazing amenities at the hotel - the staff are loverly and can’t do enough to help. The relaxing pool area was most welcomed after a long flight.
Stayed 1 night in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness
The staff was fantastic!
Stayed 6 nights in Nov 2025

10/10 Excellent

Abraham

Stayed 1 night in Nov 2025

10/10 Excellent

Florencia

Stayed 2 nights in Nov 2025

4/10 Poor

Chahat

Stayed 1 night in Nov 2025

10/10 Excellent

Chahat

Stayed 1 night in Oct 2025

10/10 Excellent

Brendan

Stayed 1 night in Sep 2025

10/10 Excellent

shahroukh shawn

Liked: Cleanliness, staff & service, property conditions & facilities
staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Stayed 1 night in Sep 2025

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service from all staff - exceptional food, turn down service, and concierge - what hotels should be - pampering when you are away from home. Special thanks to Ambrosio for his kind and attentive manner
Stayed 4 nights in Oct 2025

10/10 Excellent

Heather, New York

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and amenities are top tier.
Stayed 2 nights in Sep 2025

10/10 Excellent

sylvain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good, very nice person
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent felt like home.
Stayed 5 nights in Sep 2025

10/10 Excellent

Julio, Doral

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience of service, rooms are very confortable. The service was amazing.
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas Joseph Jordan, Lititz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz Carlton never fails to over deliver. From the moment you step on the property to the moment you leave, everyone is exceptional, professional, and kind. We will continue to seek out Ritz Carlton‘s on our travels.
Stayed 7 nights in Sep 2025