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The Ritz-Carlton, Santiago

5.0 star property

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Photo gallery for The Ritz-Carlton, Santiago

Indoor pool
Club Room, 2 Queen Beds | Executive lounge
View from property
Lobby
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Housekeeping
  • Free WiFi
$299
Oct 11 - Oct 12

Explore the area

View in a map
Calle El Alcalde 15, Las Condes, Santiago, Region Metropolitana, 6772208
  • Place, Costanera Center
    ‪14 min walk‬
  • Place, Parque Arauco Mall
    ‪2 min drive‬
  • Place, San Cristobal Hill
    ‪8 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area | 32-inch plasma TV with cable channels, TV, iPod dock

Presidential Suite, 1 King Bed, Non Smoking

  • 1938 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(44 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 430 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite, 1 Bedroom, Non Smoking

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, Santiago

5-star hotel in Las Condes
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Ritz-Carlton, Santiago offers 205 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch plasma televisions come with cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Santiago hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, The Ritz-Carlton, Santiago provides a health club, a hot tub, and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. This 5-star property offers access to a business center and meeting rooms.

Public areas are equipped with wireless Internet access (surcharge). Event facilities measuring 11 square feet (1 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

The Ritz-Carlton, Santiago is a smoke-free property.

Estro - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 17 per day); free wired internet
  • Available in some public areas: WiFi (USD 19 per night)

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 16 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Estro

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (11 square feet of space)
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 17 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 19 per night (rates may vary)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Self parking fee: USD 16 per day
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Ritz-Carlton Hotel Santiago
Ritz-Carlton Santiago
Santiago Ritz-Carlton
Ritz-Carlton Santiago Hotel
Santiago Ritz Carlton
The Ritz-Carlton Santiago Hotel Santiago
Ritz Santiago
The Ritz Carlton, Santiago
The Ritz-Carlton, Santiago Hotel
The Ritz-Carlton, Santiago Santiago
The Ritz-Carlton, Santiago Hotel Santiago

The Ritz-Carlton, Santiago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 435 out of 573 reviews
Rating 8 - Good. 91 out of 573 reviews
Rating 6 - Okay. 33 out of 573 reviews
Rating 4 - Poor. 10 out of 573 reviews
Rating 2 - Terrible. 4 out of 573 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel experience of our life! Everything was perfect from the rooms to the staff to the amenities (dining, spa, pool) and we recommend it very highly to anyone staying in the area!
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay with Ritz Carlton, albeit short for two nights. Caesar and the front desk were wonderful. Everything in this property is brilliant - breakfast top notch, pool warm and clean, gym with plenty of equipment. Would one hundred percent recommend to anyone considering a visit to Santiago.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maureen

Stayed 2 nights in May 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Traveled with partner
Liked: Staff & service, property conditions & facilities
Lovely hotel, friendly staff and a safe, walkable neighborhood. Stayed here twice now and would again.
Stayed 1 night in May 2025

8/10 Good

javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

Nhan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodating staff, great property in quiet, safe location
Stayed 2 nights in Apr 2025

6/10 Okay

anamaria

They do not have frigobar, poor communication with the reception desk
Stayed 7 nights in Apr 2025

10/10 Excellent

Stuart

Stayed 3 nights in Apr 2025

10/10 Excellent

renato

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
over all very good
Stayed 3 nights in Apr 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fabulous staff, and an amazing breakfast!
Stayed 4 nights in Apr 2025

10/10 Excellent

Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Clemente, La Habra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service provided by the staff was superb, particularly, Italo, who was at the front desk. Dining menu can be better though.
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Cosmin Alexandru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

David, Greensboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Pleasant staff.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ledy

Liked: Cleanliness, staff & service, property conditions & facilities
I love the place, very convenient location closer to great bars and restaurants. Also, the food at the restaurant is great. The only concern it is the gym very old machines and tools to workout.
Stayed 2 nights in Feb 2025

8/10 Good

Andrea

Stayed 1 night in Feb 2025

10/10 Excellent

rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Feb 2025

10/10 Excellent

Magdy

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay in the hotel .. everything was perfect. The suite, the comfort, the staff, the breakfast, room service, the lounge, the spa , the area, the tours we arranged using the hotel services,
Stayed 6 nights in Feb 2025

6/10 Okay

Peter

Stayed 3 nights in Feb 2025

10/10 Excellent

Garoun, Issaquah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely great!
Stayed 3 nights in Feb 2025

10/10 Excellent

Meridy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the excellent service from all the staff from our check-in experience at reception, to the servers in the restaurant each morning to the spa staff as well as the house keeping staff. Our room was refreshed and cleaned each day and we were grateful. We thoroughly enjoyed the roof top pool and deck area which was a great retreat from the busy city. We were entertained by a highly skilled pianist each evening in the bar area. What a delight that was for us. We will return on our next trip.
Stayed 3 nights in Feb 2025

10/10 Excellent

george

Stayed 3 nights in Jan 2025