*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a seasonal outdoor pool, Ola Santiago Providencia, Tapestry Collection by Hilton provides a fitness center and a children's pool. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and 4 meeting rooms. This Santiago hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.
Ola Santiago Providencia, Tapestry Collection by Hilton is a smoke-free property.
- Coffee/tea in common areas
- Water dispenser
- Front entrance ramp
- Registration desk height (inches) - 39
- Registration desk height (centimeters) - 100
- Elevator
- Elevator door width (inches) - 55
- Fitness facilities
- Number of bars/lounges - 1
- Elevator door width (centimeters) - 140
- 24-hour front desk
- Covered parking
- Business center
- Secured parking
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Pool sun loungers
- Smoke-free property
- Outdoor seasonal pool
- Children's pool
- Safe-deposit box at front desk
- Number of meeting rooms - 4
- Free reception
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Fully fenced
- Conference center
- Snack bar/deli
- Banquet hall
- Reception hall
- Laundry facilities
- Parking (limited spaces)
- Total number of rooms - 196
- Television in common areas
- No accessible shuttle
- Accessible airport shuttle
- Airport transportation (surcharge)
- Garden
- Multilingual staff
- Outdoor furniture
- Number of accessible parking spaces 3
Room Amenities
Ola Santiago Providencia, Tapestry Collection by Hilton offers 196 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.
- Air conditioning
- Television
- Minibar
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- In-room safe
- Premium bedding
- Soundproofed rooms
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Pillow menu
- TV size: 49
- TV size measurement: inch
- Rainfall showerhead
- Heating
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Grab bar - in shower
- Doorbell/telephone notification
- Wardrobe or closet
- Mobile key entry
- Smooth flooring in room
- Shower grab bar height (inches) - 40
- Shower grab bar height (centimeters) - 102
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary manager's reception is offered each day.
UGO BAR&FOOD - Overlooking the pool and garden, this bar serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Assistive listening devices in meeting rooms
- Assistive listening devices available
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Guests under 16 years old are not allowed in the swimming pool or fitness facility.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately USD 20 for adults and USD 20 for children
- Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 4)
- Airport shuttle fee per child: USD 40 (one-way), (up to 18 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 24 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Property does not follow sanitization practices of any association
Staffed front desk
Guest will receive an email before arrival 48 hours
Carbon monoxide detector
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is not available to guests
Food service has not been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 2
Social distancing measures are not in place
Contactless check-in is not available
No cribs (infant beds) available
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
Children stay free
Parking height restrictions apply
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Children 2 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for USD 24 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
The seasonal pool will be open from October to March.
Pool access available from 10:00 AM to 8:00 PM.
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Hotel Names
- Ugo Hotel
- Ola Santiago Providencia, Tapestry Collection by Hilton Hotel
- Ola Santiago Providencia, Tapestry Collection by Hilton Santiago
Hotel Reviews
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