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Versalles Suites

3.5 star property

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Photo gallery for Versalles Suites

Executive Apartment, Kitchenette | Private kitchen | Full-size fridge, microwave, coffee/tea maker, cookware/dishes/utensils
View from property
Lobby sitting area
Pillowtop beds, in-room safe, individually decorated, desk
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
Callao 2947, Las Condes, Santiago, Region Metropolitana, 7550293
  • Apoquindo
    ‪2 min walk‬
  • Costanera Center
    ‪10 min walk‬
  • Gran Torre Santiago
    ‪12 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪32 min drive‬

Room options

View all photos for Executive Apartment, Kitchenette

Pillowtop beds, in-room safe, individually decorated, desk

Executive Apartment, Kitchenette

  • 538 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, 2 Bathrooms (Versalles)

Pillowtop beds, in-room safe, individually decorated, desk

Apartment, 2 Bedrooms, 2 Bathrooms (Versalles)

  • 807 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Balcony (Callao)

Pillowtop beds, in-room safe, individually decorated, desk

Apartment, 2 Bedrooms, Balcony (Callao)

  • 775 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Rooftop pool

Suite by Time

  • Pool
  • Pet friendly
  • Air conditioning
  • Laundry
4.3 out of 5, Excellent, (266)
The price is $148
per night
$148 total
includes taxes & fees
Mar 10 - Mar 11
Suite by Time

About this property

Versalles Suites

3.5-star Santiago aparthotel, connected to a rail/subway station in Las Condes
Along with concierge services, this smoke-free aparthotel has dry cleaning and laundry facilities. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and multilingual staff assistance are onsite. Each apartment boasts a spring water bath and offers free WiFi and a kitchen. For a bit of entertainment, a TV comes with satellite channels, and guests can also appreciate conveniences like a dining area and a sitting area.
Versalles Suites offers 45 accommodations with safes and complimentary bottled water. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Beds feature pillowtop mattresses. Televisions come with satellite channels. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. For a surcharge, the property provides an area shuttle within 300 km and an airport shuttle (available 24 hours). This business-friendly aparthotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Versalles Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Beach

  • Beach shuttle (surcharge)

Ski

  • Ski shuttle nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 km
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Ski shuttle nearby
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Bedrooms

  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 29-inch TV with satellite channels
  • Art gallery

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total (up to 22 lbs per pet)
  • Pets stay free
  • Pets allowed in specific rooms
  • Deposit: CLP 150,000 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • In a business district
  • In a shopping district
  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Shopping mall
  • Golfing nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 17 floors
  • 45 units
  • Individual decor

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 28000 per vehicle (one way)
  • Pet deposit: CLP 150000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Versalles Suites
Versalles Suites Aparthotel
Versalles Suites Aparthotel Santiago
Versalles Suites Santiago
Versalles Suites Santiago
Versalles Suites Aparthotel
Versalles Suites Aparthotel Santiago

Versalles Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 16 out of 122 reviews
Rating 8 - Good. 53 out of 122 reviews
Rating 6 - Okay. 33 out of 122 reviews
Rating 4 - Poor. 13 out of 122 reviews
Rating 2 - Terrible. 7 out of 122 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Fequiere

Stayed 8 nights in Mar 2023

8/10 Good

Richard

Rooms are spacious but the hotel is dated. Breakfast was limited but the hostess was very friendly.
Stayed 4 nights in Aug 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
No hot water for minutes. Breakfast not so good. Clean.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place...will back more time for sure
Excellent experience. I'm very happy with the quality of the hotel for the price I paid. Will definitely back with more time to spend in Santiago.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Acceptable stay, served our needs.
The stay was acceptable. The walls were dirty and in need of cleaning and paint. The curtains and shower curtain were quite dirty, and in need of replacement. The furniture is showing age. There was only one AC for the apartment located in the living room. We needed to run it al day with bedroom doors open. It was a two bedroom, two bath suite which suited our needs well.
Stayed 5 nights in Dec 2017

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, room comfort
Not fancy but clean and well located
Very well located. I had a 2 bedroom appartment with 2 bathrooms - corner room. It was a little bit cramped but it was nice to have a dinning table where we held meetings with colleagues. The appartments in the middle of the building are airier - with one bedroom. Very bright rooms. the balconies are a plus. Clean. could do with some modernization but it did the job. Breakfast is simple but nice and the upper floor including the breakfast room have amazing views. I could not keep my room past checkout time but they keep the luggage.
Stayed 3 nights in Oct 2017

8/10 Good

Derek

Liked: Cleanliness, staff & service
Convenient location large apartments
I always enjoy staying here in these 2 bedroom suites. They give us plenty of room to have meetings and work in the living room of the apartment.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
It´s a nice flat, in downtown, 3 blocks from de metro, comfortable and clean, with a good breakfast in the upper floor with a nice sightseeing

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, excellent location
Very comfortable, great location, safe and conveniente area.

8/10 Good

Mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
You have better options
You can get a much better hotel around the corner for the same price, or less. Minimal services, bad internet, poor room.

6/10 Okay

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dario, Melbourne

Liked: Cleanliness, staff & service, room comfort
Great location, great value
Stayed at Versalles Suites for 3 nights for work. Great location to move around Santiago, with plenty of shopping and eats at walking distance. Safe area, close to subway. The staff was great and very helpful, will return next time I'm there for work or a short family stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything we needed; metro, malls, restaurants and chiropractor. Nice that it had a refrigerator.

6/10 Okay

Verified traveler

Liked: Staff & service
I didnt lime the installation bus the personal was good

6/10 Okay

Felix, Mexico CIty

NO INTERNET
The hotel is ok. Good if you are traveling with family and like the extra space. But nothing matters, the important thing is there is NO WORKING INTERNET. If this is important for you dont stay here. First they tell you to not use in room, only at lobby as signal is not strong, then the one in the lobby fails, then they give you the password of the restaurant next door. That also fails. In 3 days I pent hours and hours trying to send and receive mey emails, forget about streaming or SKYPE

4/10 Poor

Nigel, Toronto, Canada

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Pleasant Hotel, but ........... don't book it.
The suite was very comfortable and well laid out. The view of the Andes and the city was stunning. The promised WIFI did not work for the whole time we were in the hotel. Breakfast was inadequate with canned fruit salad and inedible scrambled eggs. On the other hand the buns were tasty and warm and the coffee was OK. On our last morning breakfast was in shambles. When we arrived there were no buns, no eggs, no meat and cheese, no coffee and no plates. When we asked when the coffee would be ready, the answer was "tomorrow." We waited 15 minutes. There were still no plates, no buns and the coffee was scheduled for the next day. We went to a cafe for breakfast. The staff at reception varied. Some were exceptionally helpful. Others were not. e.g. I checked to see if I could print my boarding pass on the hard wired computers in the lobby. "Yes" They would not print. At which point I was told, "You can only print from the computer on the left." The same staff member forgot to order out cab to the airport. All of these complaints may sound petty, but when they add up they result in a less than pleasant stay.

6/10 Okay

james, Minnesota

Liked: Cleanliness, staff & service
Santiago Stopover
The NICEST people in Santiago. So helpful. Also a wonderful shower,wonderful clean and comfy beds,great neighborhood, nice layout,terrific view from the breakfast room. The place is quite hot in January though and there is no air conditioning in the bedrooms - only in the living room. The kitchen is great but the living room could use some furniture updates. The wi-fi didn't work but they were trying to fix it. They let us keep our luggage there all day after we checked out, printed out our boarding passes and found us great transportation to the airport. Loved France!

8/10 Good

Camilo Ernesto, London

Liked: Cleanliness, room comfort
no swimming pool but good place to stayx,
The placed is located in "las condes" area. An up market neighbourhood where the the national HQ of big businesses are based. The apartments are spacious and the staff are friendly although their English is limited. The swiming pool does not exist any more.... Instead there is a breakfast terrace with a nice view of the city.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
good location and friendly staff
Close to restaurants, shops and transportation. Walking distance to metro (watch out with rush hour), buses and taxis

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel near the metro.
A nice hotel near the metro in the heart of Providencia. The second bedroom is rather small, but the value is good, the internet is "OK", and the front desk staff is helpful. A nice alternative to the same-old same-old in hotels. (The ladies who run the breakfast every morning are fabulously friendly, too.)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, reasonable setup.
It is a great location, convenient to transit, restaurants, and shopping. The bedrooms are underfurnished and small (esp. one of the bedrooms), and the "king bed" is only a queen, but it is still a nice setup. The "living area" is very large and well-appointed, which is good for a group of computer hackers like my posse. (And wifi is slow, but acceptable even for us.)

4/10 Poor

Antonio, Miami, FL

Disliked: Property conditions & facilities, room comfort
Not a good option
The rooms look nice, but there is a lot of noise and the beds are very bad. I arrived at 10 AM, very tired from a night long trip, and they charged me a full day for giving me the room before 2 PM. I find that terrible, and will never go back to that place. The price was quite expensive for what you get.

8/10 Good

sid, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Versailles Suites Santiago
This hotel is in the Los Condes section of Santiago. It is an easy walk to many nice restaurants, shops and the Metro. The staff was friendly and very helpful. Breakfast included on the 17th floor with a lovely view of the city. We were able to get around on the metro to many attractions, both in town and as far as Concha Y Toro vineyards for the wine tour and tasting. I would stay here again, next time we travel to Santiago. It's about 20 minutes from the airport by cab.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
We arrived at this hotel at 01:00 am. It was so filthy we left with our bags in tow and walked the streets of Santiago to find a real hotel. The person at the desk was of no help. Do not even consider this hotel.