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Santiago Vacation Packages

Small, clean, efficient rooms. Noise was a major issue as rooms have no noise insulation to stop sounds from hallways. We could hear conversations in the hallway crystal clearly and we lost sleep over this until all guests were asleep. Breakfast was nice. They are trying their best. Nice location close to bakery and mini market.

This is a great hotel at which to spend a few days discovering Praia. Very walkable to transportation, the beach, some decent restaurants, and the sights. Though the breakfast buffet was consistently good, for any other meal lack of attention to service at the restaurant and bar meant an almost do-it-yourself experience. A late check out option (subject to room availability) was awesome for my 1 am flight! Very helpful front desk staff.

I was a little disappointed when I thought the room I booked had an ocean view and it did not. The building is nice, clean and staffs were friendly and courteous. Tiles on floor need to be replaced since some had cracks in them and some parts of the building can use some fresh paints. The Buffett breakfast was good.

My stay was pleasant. Hotel was clean and the buffet options were incredible. However, I did encounter some staff that were attempting to exploit me. Vanisa and Soraya in particular exhibited poor customer service. Vanisa was trying to charge me higher dollar rate than the bank rate. I later discovered that this was a tactic on foreigners to exploit them financially. Rosemary showed great customer service. She was very honest, polite and represented the hotel with class.