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Santo Cerro Vacation Packages

tuve que dejar la habitación ante del tiempo porque no tenía agua en la habitación , la bañera llega de óxido todo mal en la habitación me quejé con servicio al cliente y me dijeron que no tenía habitación disponible .

Everything is good except the waffle and the pancakes that are kind hard, the rest of the food is amazing.

On the first day The place feels very welcoming.... After you take a tour to some upgraded parts of the place, you will like it.... After the second or third night, you feel controlled after eleven o'clock.The whole place shuts down, except the casino which is really not a casino.... The food sucks whatever doesn't get used or eaten will be recooked and served a different way.The next day... Too much pork, everything is pork, pork pork.... The beach being that it rains was very rough.... I did laundry just my underwear and two pairs of shorts cost me sixty six dollars.... I'll never do that again. However, they try to entertain, but they let you know if you're not v I p you can't do this, you can't do that.It's too controlling... Personally, I don't like to be controlled.I like to walk around in the middle of the night.Not that you can't, but it's just no way to walk.It's nothing to do.The place is quiet.... So you really must plan out how you're gonna spend your time... The place is huge..., it was just okay. Food is very important when you're out and about

Very Pricey didnt get access to good restaurantes and to many amenities far from the good places not impress would not invest in the presidencial suites at Life style again poor Quality for soo much money great staff hard working people

The bathroom pipes were never maintained. Sometime during the night while we were sleeping, one of the pipes under the sink burst. Water covered the floor and flowed all through the room. Gladly the iron that was provided was also non functioning or we may have been electrocuted. From 1230 until 3 AM we were waiting to have the room changed. No apologies. No offer of a refund, no acknowledgement that anything was wrong.