Aloft Santo Domingo Piantini

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Santo Domingo Piantini

Outdoor pool
Room, 1 King Bed, Non Smoking, City View | In-room safe, laptop workspace, iron/ironing board
2 bars/lounges, cocktail bar
Outdoor pool
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
AV ABRAHAM LINCOLN ESQUINA, ANDRES JULIO AYBAR, Santo Domingo, 0000
  • Acropolis Center
    8 min walk
  • Adrian Tropical
    1 min walk
  • Freddy Beras Goico Station
    17 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    11 min drive

Room options

Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Aloft Guest room 2 Queen Beds - Limited view

  • Sleeps 4
  • 2 Queen Beds

Aloft Guest Room King Bed - Limited View

  • Sleeps 2
  • 1 King Bed

Urban, Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

Urban, Room, 2 Queen Beds, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Aloft Santo Domingo Piantini

4-star hotel in Downtown Santo Domingo
This smoke-free hotel features an outdoor pool, 2 bars/lounges, and a 24-hour fitness center. Other amenities include a coffee shop/cafe, self parking, and dry cleaning. Housekeeping is available on request.
Aloft Santo Domingo Piantini offers 192 air-conditioned accommodations with MP3 docking stations and safes. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Aloft Santo Domingo Piantini features an outdoor pool and a 24-hour fitness center. The hotel offers a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges.

4 meeting rooms are available. This Santo Domingo hotel also offers laundry facilities, dry cleaning/laundry services, and an elevator. Parking is available onsite for a surcharge.

Aloft Santo Domingo Piantini is a smoke-free property.

W XYZ Bar - Onsite cocktail bar.
Rooftop Bar - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Rooftop Bar
  • W XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (32 inch wide door)
  • Smooth flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 20 floors
  • Built in 2023
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 20 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 10.00 per day
  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Aloft Santo Domingo
Aloft Santo Domingo Piantini Hotel
Aloft Santo Domingo Piantini SANTO DOMINGO
Aloft Santo Domingo Piantini Hotel SANTO DOMINGO

Aloft Santo Domingo Piantini Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 131 out of 177 reviews" "
Rating 8 - Good. 30 out of 177 reviews" "
Rating 6 - Okay. 9 out of 177 reviews" "
Rating 4 - Poor. 3 out of 177 reviews" "
Rating 2 - Terrible. 4 out of 177 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

shaunacy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, staff was friendly !
Stayed 1 night in Sep 2024

10/10 Excellent

Tamika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean rooms and nice restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was not included
Stayed 2 nights in Sep 2024

10/10 Excellent

Heidi, Valley stream

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel es muy centrico y muy cómodo. Mi única queja es el costo de parqueo. Entiendo que el parqueo debe ser incluido como beneficio de hospedarse en el hotel, al igual que todos los demás hoteles del área. En mi caso particular mientras tenga un costo el parqueo, no será mi primera opción en el futuro a la hora de buscar hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

Jan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Parking should be included for guests. Not happy with that.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

2/10 Terrible

Gian, Brentwood

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had a very disappointing experience at Aloft Santo Domingo Piantini. Upon arrival, despite having a confirmed and paid reservation, the hotel did not have my room available. To make matters worse, the staff was incredibly rude and unprofessional, offering no assistance or explanation for the situation. Their claim that I attempted to check in and then decided to leave voluntarily is completely false. Why would I leave after arriving and paying for the room? To make the situation even more absurd, they requested an ID for my young daughter, which is completely unnecessary and not standard practice for hotel check-ins. It felt like they were grasping at straws to cover up their lack of preparation and availability. Given the poor treatment, I was forced to leave and find another hotel, which was not only inconvenient but also frustrating after having already paid for a room at Aloft. The entire experience was unacceptable, and I would advise anyone considering this hotel to think twice. There are far better options in Santo Domingo where customer service is taken seriously, and you won't have to deal with rude staff and false claims. I highly recommend avoiding this hotel if you're looking for a smooth, hassle-free stay.
Stayed 1 night in Sep 2024

8/10 Good

Jorge I.

Good experience
Stayed 2 nights in Sep 2024

10/10 Excellent

irma

Stayed 1 night in Aug 2024

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Elsa, Boston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD SERVICE BRAND NEW HOTEL AND EXCELLENT BREADFAST
Stayed 1 night in Jul 2024

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Breakfast was $5.00 per person through the app and $30.00 per person without the app.without proper notice
Stayed 1 night in Sep 2024

10/10 Excellent

Vince

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That one
Better hotel so far
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a visit to Santo Domingo
Stayed 1 night in Jun 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular View., excellent staff
Stayed 1 night in Sep 2024

10/10 Excellent

Arturo, CLEARWATER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Stayed 1 night in Aug 2024

6/10 Okay

Alexis

Liked: Amenities
Disliked: Staff & service
Na
Stayed 2 nights in Aug 2024

6/10 Okay

Esperanza

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, everything close, the restaurants great and very clean.
Stayed 1 night in Aug 2024

10/10 Excellent

moises, sdq

Liked: Amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Germma

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new property. Perfect view
Stayed 1 night in Aug 2024

10/10 Excellent

JOHNNY RICHARDSON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024