Barceló Santo Domingo

4.0 star property

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Photo gallery for Barceló Santo Domingo

Superior Premium Level Room | Room amenity
Hair salon
Nightclub
Food and drink
1 bedroom, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Maximo Gomez-Esq 27 de Febrero, PO Box 1915, Santo Domingo, Distrito Nacional, 10203
  • Centro Olimpico
    ‪12 min walk‬
  • Sambil Santo Domingo
    ‪16 min walk‬
  • Blue Mall
    ‪7 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪31 min drive‬

Room options

Superior Room

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Premium Level Room

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Barceló Santo Domingo

4-star hotel in Miraflores
This smoke-free hotel features 2 restaurants, a full-service spa, and a casino. Free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, a nightclub, and a fitness center are onsite. Change of towels is available on request.
Barceló Santo Domingo offers 218 air-conditioned accommodations with minibars and safes. 42-inch plasma televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Santo Domingo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, USpa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Barceló Santo Domingo features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and 8 meeting rooms. This business-friendly hotel also offers a casino, a nightclub, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Barceló Santo Domingo is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Kyoto - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner.
B.Delicious - This buffet restaurant specializes in local and international cuisine. Open daily.
Seven Notes - Onsite piano bar. Happy hour is offered. Open daily.
Pastesserie Lina - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 22 for adults and USD 13 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • B.Delicious
  • Kyoto
  • Pastesserie Lina
  • Seven Notes

Things to do

  • 10 gaming tables
  • 50 slot machines
  • Bicycle storage
  • Casino
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Art supplies
  • Dining table
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible bathtub
  • Area rugs in room
  • Assistive listening devices
  • Elevator (30 inch wide door)
  • Grab bar in shower (30 inches high)
  • Grab bar near toilet (30 inches high)
  • Lever door handles
  • Raised toilet seat (30 inches high)
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (30 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property's restaurant will be closed daily from 4-7 PM.
This property's damage deposit is refundable via credit card after check-out, pending room inspection.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 for adults and USD 13 for children
  • Airport shuttle fee: USD 50 per person (roundtrip)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Barcelo Hotel Lina
Barceló Hotel Santo Domingo
Barceló Santo Domingo
Barcelo Santo Domingo Hotel Santo Domingo
Hotel Lina Santo Domingo
Barceló Santo Domingo Hotel
Barceló Santo Domingo Hotel
Barceló Santo Domingo Santo Domingo
Barceló Santo Domingo Hotel Santo Domingo

Barceló Santo Domingo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 712 out of 1265 reviews
Rating 8 - Good. 278 out of 1265 reviews
Rating 6 - Okay. 117 out of 1265 reviews
Rating 4 - Poor. 73 out of 1265 reviews
Rating 2 - Terrible. 85 out of 1265 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Inez

The room was filthy, smelled foul. The bathroom sink was dripping onto the floor, the toilet was dirty and the trash can as well. The carpet in the room as stained with with sticky something and dirty. There was a cockroach that got on top of my suitcase.
Stayed 2 nights in Jan 2025

10/10 Excellent

Gioriver

Good
Stayed 1 night in Jan 2025

10/10 Excellent

ELOY

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Yalitza

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is a good convenient place to stay… what matters the most for me is cleanliness and how comfy the bed amd amenities of course, unfortunately they only include 1 miserable bottle of water no matter how many guests there is…my most dislike is that housekeepers and other workers start extremely early being loud outside the rooms I find that disrespectful…
Stayed 1 night in Dec 2024

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Gioriver

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

nestor julio

Stayed 3 nights in Jan 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel to stay at. The rooms are nice and the food is delicious. The staff is very pleasant and helpful!
Stayed 2 nights in Jan 2025

10/10 Excellent

Silvia sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Eureka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Tomer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose A

Stayed 3 nights in Jan 2025

4/10 Poor

LOURDES

Traveled with group
Disliked: Cleanliness, staff & service
It is not worth the price for what they offer. The VIP level they sell when you arrive is a raid on your pocket. They offer it and charge for it and do not provide it. You literally give away your money. You have to be alert and aware of the bill at the bar, they do not agree on prices among themselves, one tells you one price, and another gives you another. The government taxes are very high. Regarding the food, it is not varied. Every day the same. When something is finished and after a long time they show up to provide it. The staff lacks cordiality and good service. They really need training to deal with tourists.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like staying in Barcelo . Excellent service and great food
Stayed 2 nights in Jan 2025

4/10 Poor

Kelly

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I did not like the service in general because they are not helpful when you have a problem like something that the hotel can manage in a different way buffet services is horrible every single day we have to make a line to get in not enough silverware hot water for a tea took more then 10 minutes the waitress never stop by asking is everything is ok ? It was a no pleasant stay sorry
Stayed 6 nights in Dec 2024

8/10 Good

Dasma

Stayed 3 nights in Jan 2025

8/10 Good

Vanessa

Stayed 1 night in Jan 2025

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the pool, lounge and casino onsite. I didn't have to leave as everything was nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Fabiana, Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and hotel was great, only issue was they didn't explain that the "mini bar" is in reality a "snack bar" and I was overcharged for the items that were consumed.
Stayed 1 night in Jan 2025

10/10 Excellent

Raynald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Security is really good clean nice and quiet
Stayed 11 nights in Dec 2024

10/10 Excellent

JULIO Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

RUBEN, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 1 night in Dec 2024

2/10 Terrible

Ismael

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad Customer Service.
Stayed 1 night in Jan 2025

4/10 Poor

JOSE

Traveled with family
Liked: Cleanliness
Check in was too long, the room service never answered. I couldn’t get anything to eat from room service.
Stayed 1 night in Jan 2025