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Boutique Hotel Palacio

3.5 star property

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Photo gallery for Boutique Hotel Palacio

Front of property
Creator video - submitted by Blonde Travel
Property grounds
Outdoor pool
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
$96
includes taxes & fees
Jan 1 - Jan 2, 2026

Explore the area

View in a map
Calle Duarte 106, Santo Domingo, Distrito Nacional, 10211
  • Place, Calle El Conde
    ‪1 min walk‬
  • Place, Columbus Park
    ‪1 min walk‬
  • Place, Malecon
    ‪7 min walk‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪30 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, Jetted Tub

Executive Suite, 1 King Bed, Jetted Tub | Bathroom | Designer toiletries, hair dryer, towels

Executive Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 635 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed

Senior Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Senior Suite, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Jetted Tub and Private Terrace

Deluxe Room, Jetted Tub and Private Terrace | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, Jetted Tub and Private Terrace

8.8 out of 10
Excellent
(3 reviews)
  • 559 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Smoking

Room, Smoking | Premium bedding, down comforters, minibar, in-room safe

Room, Smoking

7.6 out of 10
Good
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Premium bedding, down comforters, minibar, in-room safe

Junior Suite

  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Single Room

Basic Single Room | Premium bedding, down comforters, minibar, in-room safe

Basic Single Room

9.0 out of 10
Wonderful
(7 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Plus 1

Premium bedding, down comforters, minibar, in-room safe

Superior King Plus 1

10.0 out of 10
Exceptional
(1 review)
  • 322 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Superior Room, 1 King Bed

7.4 out of 10
Good
(11 reviews)
  • 322 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 Queen Bed

8.2 out of 10
Very good
(18 reviews)
  • 247 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, 2 Queen Beds

Comfort Room, 2 Queen Beds | Premium bedding, down comforters, minibar, in-room safe

Comfort Room, 2 Queen Beds

7.2 out of 10
Good
(10 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Boutique Hotel Palacio

3.5-star hotel in Zona Colonial
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite.
Boutique Hotel Palacio offers 45 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Santo Domingo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Event facilities measuring 301 square feet (28 square meters) include conference space. This Colonial hotel also offers an outdoor pool, a library, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Boutique Hotel Palacio is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:30 AM and 10:00 AM.
Taberna Don Quijote - This restaurant specializes in Caribbean cuisine and serves breakfast, dinner, and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Taberna Don Quijote

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 301 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1800
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in fee: USD 10
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
9 children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 20 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way)
  • Early check-in fee: USD 10 (subject to availability)
  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Boutique Hotel Palacio
Boutique Hotel Palacio Santo Domingo
Boutique Palacio
Boutique Palacio Santo Domingo
Hotel Palacio
Palacio Hotel
Palacio Hotel Santo Domingo
Palacio Santo Domingo
Boutique Hotel Palacio Hotel
Boutique Hotel Palacio Santo Domingo
Boutique Hotel Palacio Hotel Santo Domingo

Boutique Hotel Palacio Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1004 reviews
Rating 8 - Good. 298 out of 1004 reviews
Rating 6 - Okay. 109 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service
Disliked: Amenities
Very good location and the staff is very friendly and helpful. The property has a beautiful, old world colonial style. My main disappointment is they advertised having a gym and a steam room, but both are closed indefinitely so the hotel Polacio SHOULD make this known to all potential guests before booking. I always look for hotels with some kind of gym facility, so their blatant dishonesty was not appreciated. Overall it has a really nice old world charm, central location and friendly staff and so I do recommend it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo edificio cerca a todo
Stayed 2 nights in Sep 2025

8/10 Good

Gianni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I was given was not the newest. Room and hotel could do with some renovation work. But good stay and value for money.
Stayed 1 night in Sep 2025

6/10 Okay

Victor

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The location is perfect for walk in the colonial city but the hotel need more improvements the rooms have lot humidity you can smell the moisture, olso bed are uncomfortable definitely need improvement
Stayed 1 night in Sep 2025

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, amenities
Great old building that needs some love. All the outdoor areas need the floors cleaned and sealed new umbrellas installed and the pool area needs to be finished and spa repaired. My room was great loved it but the spa tub drain didn’t work and the on in the sink didn’t work either small leak in the toilet area. But I would stay again. The senior king suite is great. Just needs some love
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Have to love character of these old buildings
Stayed 1 night in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this beautiful hotel
Stayed 1 night in Aug 2025

4/10 Poor

Terence

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old and running toilet and pool was very old and needed a cleaning. Luis the bellhop asked me for money as i walked out of the hotel on the street, he was acting as security for the parking garage. I found this to be rude and lack of training. In all my years this was a first and i will not be staying here again.
Stayed 2 nights in Aug 2025

8/10 Good

Miriam

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Bienvenida

Liked: Cleanliness
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Larry, Wake Forest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7/10

Excelente ubicacion, el servicio muy bueno. Solo mejoraria la ducha y tener control del aire acondicionado. Zero ecofriendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
Stayed 1 night in Aug 2025

8/10 Good

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s location and property históricas value.
Stayed 1 night in May 2025

10/10 Excellent

Mahli

Liked: Cleanliness, staff & service, amenities
Nice place to relax
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Emil, Bronx

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Palacio, as usual, was great. It’s one of my favorite hotels in Santo Domingo. I really recommend it. What I didn’t like was the new breakfast system. It was to be a buffet. Now they have a system in which the give guests a voucher they can use for breakfast. I dislike this method. Other than that, the hotel is amazing.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jayson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes!

Wow. I'm ending a 4 day trip to Santo Domingo and it was amazing! This hotel is in the center of everything and walking distance to everything in the heart of Santo Domingo. The hotek and the area is very safe. The staff is very friendly and the hotel is very clean. I had room service everyday with fresh clean sheets and towels. I had a wonderful experience here and the next time I visit I will definitely be staying here.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

You get greeted with a wonderful smile. The property is very charging. Loved the courtyard. The room and bed were just what I needed. It was great to be close to all of the action. Excellent location.
Stayed 1 night in Aug 2025

10/10 Excellent

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a great return

The rooms and bed are very comfortable. The staff is extremely friendly. They make you feel right at home. As a repeat customer I look forward to their wonderful hospitality.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The beds are very comfortable. The free breakfast option in the courtyard was fantastic. The pool was very refreshing. Private oasis in town.
Stayed 3 nights in Jul 2025

6/10 Okay

Frank

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2025