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Casa Naemie

2.0 star property

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Photo gallery for Casa Naemie

Balcony
Double Room | In-room safe, individually decorated, individually furnished, desk
17-inch flat-screen TV with cable channels, TV
Reception
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet friendly

Explore the area

Map
CALLE ISABEL LA CATOLICA #11, Santo Domingo, Distrito Nacional, 10210

Room options

View all photos for Economy Single Room

In-room safe, individually decorated, individually furnished, desk

Economy Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, Balcony, City View

Superior Room, Balcony, City View | In-room safe, individually decorated, individually furnished, desk

Superior Room, Balcony, City View

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Basic Single Room, 1 Double Bed, Bathtub, Tower

Basic Single Room, 1 Double Bed, Bathtub, Tower | In-room safe, individually decorated, individually furnished, desk

Basic Single Room, 1 Double Bed, Bathtub, Tower

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | In-room safe, individually decorated, individually furnished, desk

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, Terrace

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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includes taxes & fees
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About this property

Casa Naemie

Hotel in Zona Colonial
Self parking, concierge services, and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Casa Naemie offers 11 air-conditioned accommodations with safes. These individually decorated and furnished accommodations include desks. 17-inch flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wired and wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Casa Naemie features a terrace, multilingual staff, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Casa Naemie has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (USD 10 per night)

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 17-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 15 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 35 per vehicle (one way)
  • Airport shuttle fee per child: USD 70 (roundtrip), (from 5 to 16 years old)
  • Self parking fee: USD 10 per night
  • Pet deposit: USD 10 per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 15 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Casa Naemie Hotel Santo Domingo
Casa Naemie Hotel
Casa Naemie Santo Domingo
Casa Naemie
Casa Naemie Hotel
Casa Naemie Santo Domingo
Casa Naemie Hotel Santo Domingo

Casa Naemie Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 57 out of 155 reviews
Rating 8 - Good. 58 out of 155 reviews
Rating 6 - Okay. 24 out of 155 reviews
Rating 4 - Poor. 8 out of 155 reviews
Rating 2 - Terrible. 8 out of 155 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Marion

Disliked: Cleanliness, amenities, property conditions & facilities
Good location, but unfortunately I realised too late there was bed bugs in my windowless room. Checked out a day early. They offered to clean my room or to switch rooms, but bed bugs are not that easily to get rid off. Expedia team attempted to reach out to manager for refund for my last night but to no avail.

6/10 Okay

Edward Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed many times at Casa Naemie. Its a comfortable no frills hotel . The beds are excellent. It has aircon or ceiling fans. I hate aircon. So I use the fans. Perfect. I love thebreakfast. Best coffee and scrambled eggs in the Colonial Zone.
Stayed 2 nights in Aug 2022

10/10 Excellent

Sherman

Traveled with group
Liked: Staff & service
Great location, however very busy area with one way roads.
Stayed 3 nights in Jul 2022

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2022

4/10 Poor

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Half of the staff were quite kind, while the other half made the stay more difficult than it should have been. This second group seemed entirely disinterested in their job and didn’t care to help customers with anything (like providing tourists with information about restaurants, ATMs, or directions). This hotel completely did not respond to Expedia messages, and I had to call them long-distance to arrange my airport transfer, which cost more than double what an Uber did. Check-in took 30 minutes, which is unacceptable, and the insistence that the bill be paid in cash when they had a card-reader stunk of inappropriate behavior. The location is safe, but was super loud at night due to proximity to night clubs. My ears were ringing. I would not recommend a stay here unless poor service and partying in the historic zone are priorities.
Stayed 2 nights in Apr 2022

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was charming and mostly comfortable. The staff were friendly and helpful. I arrived late the first night and was not able to stay in the room I had booked. I stayed in a much smaller room with no AC and no towel. I was able to pay about half price for that first night. I was not able to pay with a credit card. It was fairly easy to get cash to pay. The free breakfast was basic but OK.
Stayed 4 nights in Mar 2022

2/10 Terrible

SERGEI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2022

8/10 Good

Andrew

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Dakota

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel in the Colonial District.
Super-cute little hotel in a great location. Kevin checked us in and was so friendly. The women serving breakfast were also very sweet. I definitely recommend this hotel.
Stayed 1 night in Dec 2021

4/10 Poor

Anthony M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful but when I showed up the room I supposedly had paid for four nights was not available they overbooked or something. Already had tons of trouble at airport so the last thing I needed was trouble at the hotel. Any hotel that can’t keep someone’s room, that they paid for, available, I would avoid like the plague.
Stayed 4 nights in Sep 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I were pleased with the accommodations. We had an updated bath and a private balcony which was great given the unexpected curfew in Santo Domingo. The location is great where the city center is a 3 minute walk away with lots of restaurants, rich history and memories to make.
Stayed 2 nights in Jun 2021

10/10 Excellent

MARC

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
travel guru
This is an older remodeled residence , the place is small but very nice, clean , no elevators , rooms are small but well equipped, bathroom nice and beds comfortable. Everything smells good and is clean. Rooftop lounge area makes it nice for evenings relaxation. Staff is great and friendly, breakfast was very good and plenty. The surrounding area is great , a block from the cathedral and plenty of shopping and dining. This is thebold colonial city so nice architecture from the colonial period. Parking is a nightmare so uber is best. Great value and rate.
Stayed 3 nights in May 2021

6/10 Okay

isaac

Liked: Cleanliness, staff & service
There were a lot of stairs, the bathroom was very antiquated and somewhat uncomfortable.
Stayed 1 night in Apr 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay!
Very good location. Good breakfast . Friendly employees
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and very helpful and friendly Staff. I am a walker so it is easy for me to walk up to Chinatown and get some pretty good Chinese food. Nice, safe area to walk in. Lots of historical sites
Stayed 1 night in Mar 2021

10/10 Excellent

Samuel, New York

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service from all staff, they helped me learn the area and everything around me.
Stayed 2 nights in Aug 2020

10/10 Excellent

PAUL E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa Naemie-Best of El Conde
Always a great stay at Casa Naemie. The staff is very friendly and helpful, The breakfast is great and made to order. Can't beat the location--central to El Conde and other restaurants and historical sites In a very historical, but well maintained building, with good features, including the bathroom
Stayed 2 nights in Mar 2020

4/10 Poor

DValdez, New york

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This place could be really great if the front desk attendant at night were nicer with guests. We came to run the Santo Domingo marathon and had two rooms here. The staff and place are nice, but the night attendant on duty this week had very bad attitude, I think he was not happy with late night check in, also one of my friends just walked me there to make sure check in was fine, my friend pointed out at this individual that he were being rude; in return the attendant decided to insult my friend saying that he went to college and had a degree, he then went to make extremely homophobic and racist comments against my friend. We will not return to this place, unless we know this person is not there any more. ( the rest of the staff is extremely nice and caring)
Stayed 3 nights in Sep 2019

10/10 Excellent

María, Venezuela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2019

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Pretty well located. Clean and neat.
Stayed 1 night in Aug 2019

10/10 Excellent

Lololo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nos hemos quedado una noche y la atención ha sido inmejorable, el hotel con mucho encanto y cuidado a cada detalle, un desayuno delicioso , la ubicación perfecta para caminar la zona colonial , y todo su personal súper amable especialmente la persona que nos recibió y está durante el día , se esmeró para que nuestra estadía fuera inolvidable . Un diez sin duda al alojamiento y recomendable al 100%.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are very nice, we had a beautiful room with a terrace and very spacious, breakfast is also good
Stayed 2 nights in May 2019

10/10 Excellent

Angel, Carolina, PR

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I mostly liked was the spirit of service in all the employees, trying to please you in anything would make your stay a very pleasant one. They treat you like their family.
Stayed 3 nights in May 2019

4/10 Poor

Traveler, New york

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
La habitación estaba frente a la recepcion, perdimos una noche de descanso, el ruido, los gritos del recepcionista de turno en la mañana, la ubicacion de la habitación, fue terrible, nos quedamos porque llegamos a las 11pm.
Stayed 1 night in Apr 2019