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Cataleya Hotel

3.0 star property

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Photo gallery for Cataleya Hotel

Exterior
Studio 2 Beds | In-room safe, individually decorated, individually furnished, desk
Outdoor dining
Reception
Studio 1 Bed | Private kitchen | Mini-fridge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
52 Calle Mercedes, Santo Domingo, Distrito Nacional, 10210
  • Calle Las Damas
    ‪3 min walk‬
  • Calle El Conde
    ‪4 min walk‬
  • Columbus Park
    ‪4 min walk‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio 1 Bed

Studio 1 Bed | In-room safe, individually decorated, individually furnished, desk

Studio 1 Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite | In-room safe, individually decorated, individually furnished, desk

Junior Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room 1 Bed

Standard Room 1 Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room 1 Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio 2 Beds

In-room safe, individually decorated, individually furnished, desk

Studio 2 Beds

  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Standard Room 1 Bed

Laundry

Standard Room 1 Bed

  • Sleeps 1
  • 1 Large Twin Bed

Quadruple Room, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Champagne service

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (640)
The price is $79
per night
$101 total
includes taxes & fees
Apr 9 - Apr 10
Gran Hotel Europa Santo Domingo, Trademark by Wyndham

About this property

Cataleya Hotel

3-star hotel in Zona Colonial
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Cataleya Hotel offers 23 air-conditioned accommodations with safes. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers with hydromassage showerheads. This Santo Domingo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. A total renovation of this property was completed in November 2020.

Cataleya Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:30 AM and 11:00 AM.
Cataleya Hotel has a restaurant on site.
Room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 13 per day)
  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Reception hall
  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hydromassage showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 45 per vehicle (maximum occupancy 3)
  • Nearby parking fee: USD 13 per day (328 ft away)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Administrative fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cataleya Aparthotel Santo Domingo
Cataleya Santo Domingo
Aparthotel Cataleya Santo Domingo
Santo Domingo Cataleya Aparthotel
Aparthotel Cataleya
Cataleya Aparthotel
Cataleya Santo Domingo
Cataleya
Cataleya Hotel Hotel
Cataleya Hotel Santo Domingo
Cataleya Hotel Hotel Santo Domingo

Cataleya Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 149 out of 269 reviews
Rating 8 - Good. 68 out of 269 reviews
Rating 6 - Okay. 29 out of 269 reviews
Rating 4 - Poor. 16 out of 269 reviews
Rating 2 - Terrible. 7 out of 269 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff is very nice and are always willing to help. Special thanks to Yandri who was always ready to help with any issue I had in my room. Overall my stay at Cataleya was very good.
Stayed 5 nights in Dec 2024

4/10 Poor

Raymond

Disliked: Staff & service, amenities
A little inconvenient when you were trying to get into the lobby and it was no one there to open the door with the automatic opener. Also, the breakfast is two blocks away from the property.
Stayed 2 nights in Dec 2024

6/10 Okay

Raymond

Disliked: Amenities
Stayed 1 night in Dec 2024

10/10 Excellent

ANGEL

Stayed 1 night in Oct 2024

10/10 Excellent

Arturo, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay... great neighborhood! Excellent customer service!
Stayed 2 nights in Nov 2024

2/10 Terrible

ANGEL

Stayed 1 night in Sep 2024

6/10 Okay

Maximiliano

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We found the attention of some members of the staff to be a little rude and to some extent, I want to highlight that not all of them were like that. The WiFi is very bad as is the television and its channels. We had to go to reception to remember to leave us things like towels or toilet paper, and finally the roof was closed to us at the time I went.
Stayed 2 nights in Nov 2024

6/10 Okay

Gonzalo

Area and conditions of the property were nice but the cleaning was very poor, I left a tower to be washed and they put it back on the rack as clean one. Also toilet was not clean for days.
Stayed 8 nights in Oct 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

4/10 Poor

Remy

Liked: Cleanliness, staff & service
Disliked: Amenities
My room was 203 it was like I was together with the room 202 because I can hear everything this lady was saying... at 2am, 3am, 6am.. unbelievable..I couldn't sleep.. the minimal noise can be heard..
Stayed 1 night in Sep 2024

10/10 Excellent

Jhonson, Ridgewood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and great service
Stayed 1 night in Jun 2024

8/10 Good

victor

Stayed 2 nights in Sep 2024

8/10 Good

MARITZA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very safe area. Close to all.
Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel, FLUSHING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel verypolite staff will definitely go back again.
Stayed 2 nights in Aug 2024

6/10 Okay

Rodolfo

Traveled with partner
Liked: Staff & service
No parking on property ...no breakfast on property need to walk for breakfast outside of property... outside parking coast almost a dollar/per hour..
Stayed 7 nights in Sep 2024

8/10 Good

julio

Stayed 1 night in Aug 2024

8/10 Good

Eury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Omar

Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Stayed 2 nights in Aug 2024

10/10 Excellent

Augustin, santo domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Aug 2024

8/10 Good

MARITZA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cataleya is ideal place to stay. Clean, economical, great free breakfast, close to everything. Safe, convenient area.
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
So very good
Stayed 1 night in Aug 2024

8/10 Good

REINALDO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejor funcionamiento del aire acondicionado
Stayed 2 nights in Jul 2024