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El Embajador, a Royal Hideaway Hotel

5.0 star property

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Photo gallery for El Embajador, a Royal Hideaway Hotel

Property amenity
Property video
3 bars/lounges, lobby lounge
Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Royal Suite (Ambassador) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
  • Malecon
    ‪17 min walk‬
  • Blue Mall
    ‪2 min drive‬
  • Sambil Santo Domingo
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪28 min drive‬

Room options

View all photos for Royal Suite (Ambassador)

Royal Suite (Ambassador) | 1 bedroom, premium bedding, pillowtop beds, minibar

Royal Suite (Ambassador)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Executive Junior Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Ambassador Executive Junior Suite

10.0 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Executive Junior Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Royal Executive Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Junior Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Executive Junior Suite

9.6 out of 10
Exceptional
(58 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Royal Junior Suite

Ambassador Royal Junior Suite | 1 bedroom, premium bedding, pillowtop beds, minibar

Ambassador Royal Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Studio Suite

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 5
  • 1 King Bed

Similar properties

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers

Embassy Suites by Hilton Santo Domingo

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1021)
$223 nightly
The price is $223 total
includes taxes & fees
Embassy Suites by Hilton Santo Domingo

About this property

El Embajador, a Royal Hideaway Hotel

5-star resort in Bella Vista
This resort features 2 restaurants, a full-service spa, and a casino. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges, and a health club are onsite. Housekeeping is available on request.
El Embajador, a Royal Hideaway Hotel offers 289 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Santo Domingo resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms feature MP3 docking stations and laptop-compatible safes. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, El Embajador, a Royal Hideaway Hotel features an outdoor pool and a health club. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 5-star property consist of a business center, 5 meeting rooms, and limo/town car service. This luxury resort also offers a casino, a sauna, and a terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests.

El Embajador, a Royal Hideaway Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
El Jardin del Embajador - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cru Tapas & Wine Bar - This bar specializes in Spanish cuisine and serves light fare only. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Las Cotorras Garden Bar - This restaurant is located by the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 22 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cru Tapas & Wine Bar
  • El Jardin del Embajador
  • Las Cotorras Garden Bar
  • Lobby Bar

Things to do

  • 10 gaming tables
  • 30 slot machines
  • Bicycle storage
  • Casino (5,382 square feet of space)
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Art supplies
  • Dining table
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,307 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator (72 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1956
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Airport shuttle fee: USD 50 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Pool access available from 7:30 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

El Embajador, a Royal Hideaway Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 909 out of 1190 reviews
Rating 8 - Good. 155 out of 1190 reviews
Rating 6 - Okay. 52 out of 1190 reviews
Rating 4 - Poor. 34 out of 1190 reviews
Rating 2 - Terrible. 40 out of 1190 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Stayed 2 nights in Apr 2025

10/10 Excellent

Martha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a massage with Viviana. She was great. Make me feel like home, recommend her
Stayed 2 nights in Apr 2025

10/10 Excellent

Felton

Traveled with group
Liked: Cleanliness, amenities
Excellent beautiful hotel
Stayed 1 night in Apr 2025

4/10 Poor

ANDRES, miami

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Marino

Liked: Amenities, property conditions & facilities
Muy bueno
Stayed 1 night in Apr 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mourning made easier with simple kind words of com

We went for funeral service after the devastating incident at the jet set night club in Santo Domingo, and the kind welcome words at check in by Wilmer Medine were very much appreciated.The service at the restaurant during breakfast is exceptional as well as at the bar. The staff serving the room were the kindest ever and at checkout Rafael Sosa made out departure easier and comfortable. Thank you Embajador Family
Stayed 2 nights in Apr 2025

4/10 Poor

Gregory

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, especially for romantic weekend❤️
Stayed 2 nights in Mar 2025

8/10 Good

Washington, Haverhill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, amenities and facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and classy, the staff was friendly and attentive. We had a lovely stay and enjoyed facilities like the gym, pool, casino and a live pianist and violinist performance by the bar.
Stayed 3 nights in Mar 2025

10/10 Excellent

Felton

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place
Stayed 3 nights in Mar 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay. I enjoyed everything and plan to come again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Denise, Lares

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, very clean, comfy and spacious room. Excellent Customer Service.
Stayed 5 nights in Apr 2025

10/10 Excellent

Felipe

Stayed 1 night in Apr 2025

10/10 Excellent

Christina Thaina

Stayed 1 night in Mar 2025

10/10 Excellent

Christina Thaina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m satisfied
Stayed 3 nights in Mar 2025

8/10 Good

manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel lobby and staff were amazing.
Stayed 5 nights in Apr 2025

10/10 Excellent

Octavia, Hackensack

Stayed 2 nights in Apr 2025

10/10 Excellent

martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Allese Jenique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Property is Very Clean, Has Beautiful Views, Nice Upscale Rooms, Attentive Professional Staff, Tasty Food and Drinks. This Area is so Rich in Culture. Loved this Place. I Would Absolutely Recommend.
Stayed 5 nights in Mar 2025

8/10 Good

Frederick, Punta Cana

Liked: Cleanliness, staff & service, property conditions & facilities
No comment
Stayed 1 night in Mar 2025

10/10 Excellent

Adile

Stayed 2 nights in Feb 2025

10/10 Excellent

Andres

Stayed 2 nights in Mar 2025

10/10 Excellent

Lamar, Middletown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Rosa

Business traveler
Me fascinó el cuarto que me asignaron en el sexto piso, con vista al mar, a diferencia de la estadía anterior en que me dieron un cuarto venido a menos en la tercera planta.
Stayed 5 nights in Mar 2025