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Embassy Suites by Hilton Santo Domingo

4.0 star property

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Photo gallery for Embassy Suites by Hilton Santo Domingo

Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Reception
Restaurant
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar

Explore the area

Map
Ave. Tiradentes #32, Corner of Gustavo Mejia, Santo Domingo, 10119
  • Blue Mall
    ‪19 min walk‬
  • Sambil Santo Domingo
    ‪2 min drive‬
  • Malecon
    ‪3 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪26 min drive‬

Room options

View all photos for One King - One Bedroom Suite Mobility Access

One King - One Bedroom Suite Mobility Access | In-room safe, blackout drapes, free cribs/infant beds

One King - One Bedroom Suite Mobility Access

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Living area | 37-inch flat-screen TV with premium channels, TV, iPod dock

Room, 1 Bedroom

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View, Corner

Suite, 1 Bedroom, City View, Corner | In-room safe, blackout drapes, free cribs/infant beds

Suite, 1 Bedroom, City View, Corner

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed - One Bedroom Suite (City View)

37-inch flat-screen TV with premium channels, TV, iPod dock

One King Bed - One Bedroom Suite (City View)

9.4 out of 10
Exceptional
(80 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Santo Domingo

4-star Santo Domingo hotel, connected to a shopping center in Downtown Santo Domingo
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a bar/lounge, a poolside bar, and a business center. Housekeeping is available on request.
Embassy Suites by Hilton Santo Domingo offers 179 accommodations with iPod docking stations and laptop-compatible safes. Accommodations at this 4-star hotel have kitchenettes with microwaves and separate dining areas.

Flat-screen televisions are featured in guestrooms. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Embassy Suites by Hilton Santo Domingo features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms. This Santo Domingo hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Embassy Suites by Hilton Santo Domingo is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton Santo Domingo has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Agatha

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 32,943 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • iPod dock

Food and drink

  • Free bottled water
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note unregistered guests will be charged a visitors fee at check-in.

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Santo Domingo
Embassy Suites Hilton Hotel Santo Domingo
Embassy Suites Hilton Santo Domingo
Embassy Suites Santo Domingo
Santo Domingo Embassy Suites
Embassy Suites Hilton Santo Domingo Hotel
Embassy Suites by Hilton Santo Domingo Hotel
Embassy Suites by Hilton Santo Domingo Santo Domingo
Embassy Suites by Hilton Santo Domingo Hotel Santo Domingo

Embassy Suites by Hilton Santo Domingo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 803 out of 1019 reviews
Rating 8 - Good. 130 out of 1019 reviews
Rating 6 - Okay. 37 out of 1019 reviews
Rating 4 - Poor. 18 out of 1019 reviews
Rating 2 - Terrible. 31 out of 1019 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Judelie Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisianette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We calenté hotel, muy buenas sus habitaciones y facilidades. Su personal muy amable y siempre dispuesto. El mejor lugar en donde me he quedado en Santo Domingo
Stayed 2 nights in Apr 2025

2/10 Terrible

Brian

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved the hotel for the Shakira concert in Santo Domingo. She rescheduled the concert and I tried to change my reservation to the new concert date. The hotel would not let me reschedule and I lost my money for the hotel. How is it my fault that Shakira rescheduled her concert? I wasn't canceling my reservation, I was changing the date.
Stayed 1 night in Apr 2025

8/10 Good

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Liked prope
Stayed 5 nights in Mar 2025

10/10 Excellent

Francis, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

10/10 Excellent

raymundo

Stayed 3 nights in Mar 2025

10/10 Excellent

BIANCA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Stayed 5 nights in Mar 2025

10/10 Excellent

fenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will stay again!
Stayed 1 night in Mar 2025

4/10 Poor

ELBA

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

mauricio

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice condition, good service, very professional personal
Stayed 2 nights in Mar 2025

8/10 Good

Emilio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Musica todas las noches se oua muy alto desde nuestra habitacion La puerta de cristal de la bañadera fuera de lugar la ducha alrededor de la llave fe agua se ve una chapuza bien grande , las personas muy amables , buena comida pero caro, desayuno muy bueno y su gente muy agradable , la barra muy buena y sus dos tragos incluidos , en general muy stentos y cariñosos todos fueron con nosotros
Stayed 5 nights in Mar 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in Mar 2025

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Baldomero

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ran out of hot water almost every night.
Stayed 4 nights in Mar 2025

10/10 Excellent

Idson Pierre Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from my room was breathtaking
Stayed 3 nights in Mar 2025

8/10 Good

Kevin Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Mar 2025

2/10 Terrible

Vakeen

Traveled with partner
Not much that I enjoyed I left two days early
Stayed 5 nights in Mar 2025

10/10 Excellent

Anamaria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a great experience while staying at the Embassy Suites. The room, staff, food, amenities and convenience of location were all great! Definitely plan on staying here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Abdiel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean love ❤️ it
Stayed 2 nights in Mar 2025

10/10 Excellent

Mercedes Ibelice

Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a good area and the service is excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ernest Jones

Stayed 6 nights in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to a lot of good restaurants
Stayed 4 nights in Mar 2025

10/10 Excellent

William Cardona, Lares

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent employees at the front desk and restaurant. Room attendants need to verify how many people are staying in each room for the bathroom towels.
Stayed 2 nights in Mar 2025

8/10 Good

Gabriel

Traveled with group
Staff is always super friendly and the location of the hotel is excellent and central
Stayed 2 nights in Mar 2025

10/10 Excellent

En y

Stayed 1 night in Jan 2025